Mandarin Oriental, New York

Hotels
Mandarin Oriental
9.1 (417 reviews)
80 Columbus Circle , New York , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Stunning views
Convenient location
Cons:
High prices

Categories

Cleanliness
9.15
Rooms were spacious and clean, indicating high standards.
Service
9.65
Staff was attentive and caring, with numerous positive interactions noted.
Location
9.15
Convenient location near Central Park and other key areas.
Room Quality
9.15
Thoughtfully designed rooms with marvelous views.
Amenities
9.15
Lovely spa, great food, and various amenities were highlighted.
Value for Money
8.15
Some guests noted high prices, especially for NYC standards.
Food and Beverage
9.15
Excellent food quality and creative drink offerings mentioned.
Overall Experience
9.25
Overall memorable stays characterized by care and professionalism.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:38

Property Description

Luxurious Accommodations with Stunning Views
Located in Columbus Circle’s Deutsche Bank Center, this hotel offers rooms and suites with floor-to-ceiling windows showcasing panoramic views of Central Park, the Manhattan skyline, and the Hudson River. Each room features a 55-inch flat-screen TV, a mini-bar restocked daily, and complimentary treats.

Relaxation and Wellness Amenities
Guests can unwind in the 75-foot indoor pool or indulge in a rejuvenating treatment at the full-service spa, complete with a sauna and massage rooms. Stay active at the on-site fitness center or seek assistance from the Concierge for NYC exploration.

Gourmet Dining with Breathtaking Views
MO Lounge presents delectable American cuisine and expertly crafted cocktails amidst unparalleled views of Central Park and the Manhattan skyline. Perfect for a memorable dining experience.

Book now to experience luxury and convenience at Mandarin Oriental, New York.

Important information:

The Spa is open from 11:00 until 18:00 Thursday through Monday. Please note that the Spa is closed on on Tuesday and Wednesday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 85 per day.

  • Internet

    WiFi is available in public areas and costs USD 15 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 84.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 119
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.1
Based on 417 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.15
Room Quality: 9.15
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 9.15
Overall Experience: 9.25
V
Vijairam family_with_children us
8
Good location
Pros:

Great location, with plenty of shops and restaurants nearby. Since it was raining during our stay, it was nice that we hardly needed to leave the hotel. The service was exceptional—everyone was friendly, helpful, and consistently went above and beyond to make our stay enjoyable. The indoor pool was also a highlight, and we appreciated that they had toys available for children.

Cons:

Only small things and certain aspects of the room could have been better that we’ve noticed in other luxury hotels like the toilet paper and having a switch to open the blinds.

2026-05-25 via Nuitee
M
muhammet solo_traveller tr
10
2026-05-24 via Nuitee
R
Rishi couple ae
10
Staff was very good helpful accomodating and welcoming
Pros:

Location

Cons:

Everything was perfect

2026-05-18 via Nuitee
V
Vigilija couple no
10
Fantastisk
Pros:

Fantastisk hotell

2026-05-18 via Nuitee
G
Gokay solo_traveller tr
8
2026-05-18 via Nuitee
Y
Yaroslav couple ua
4
The rooms are very old and worn out, definitely not worth the money.
Pros:

Great location

Cons:

The rooms are very old and worn out, definitely not worth the money.

2026-05-17 via Nuitee
V
Vigilija couple no
10
Imponerende hotell
Pros:

Servicenivået gjennom hele oppholdet var imponerende. Personalet var alltid hjelpsomme, imøtekommende og løsningsorienterte, noe som gjorde at jeg følte meg godt ivaretatt.
Jeg vil absolutt anbefale hotellet videre, og ser frem til å komme tilbake ved en senere anledning.

2026-05-13 via Nuitee
1
16vipink Couples
10
Out of the World , SPA treatment into the Space with TSERINC - the therapist of New York
Pros:

The best therapist in whole New York is namely TSERINC as she gave a beautiful therapeutic journey with every second of happiness to the skin with glowing results on completion of her treatment as a ceremony that took us to the hills of Himalayas, without traveling away from New York City .

2026-05-06 via Tripadvisor
A
Aleksandr couple ru
6
Pros:

Вид прекрасен, только из-за него и заехали. Тренажерный зал хороший.

Cons:

Вид быстро надоел и номер стал обычным. Отель если бы не вид, самый посредственный из пятерок, я бы даже сказал что староват интерьер, за такие деньги оно того не стоит. Один раз можно приехать в этот отель на завтрак, который тоже оказался посредственным.

Как это часто бывает, сперва пытались нам подсунуть какой-то «клоповник», хот мы были и уставшие после долго перелета, мы решили потренировать то, на что мы рассчитывали, номер заменили но ощущения были максимально неприятные, я всегда неловко себя чувствовал когда они в США так делали.

Резюмирую, больше в него не заселюсь, неоправданно дорого.

2026-05-03 via Nuitee
D
danvillepenang Family
2
Save your $$$$ for another plc
Pros:

If there would be an option to give a negative star I would.

The lobby and bar/ restaurant is beautiful but for such a high price tag the staff are oblivious and inattentive. Drinks are watered down, despite an army of staff it was a monumental effort to get their attention.

Save your monies and spend someplace else.

I would NEVER go back.

2026-04-26 via Tripadvisor
N
Nick couple us
10
Magnifique
Pros:

EVERYTHING

Cons:

Nothing, everything was perfect

2026-04-20 via Nuitee
M
Michal couple pl
10
2026-04-19 via Nuitee
A
Abdoulaye solo_traveller fr
8
2026-04-19 via Nuitee
H
HERWIG family_with_children be
9
Prachtig hotel op ideale locatie!
Pros:

Prachtig hotel gelegen vlak aan Central Park. Metrostation op wandelafstand. Mooie kamer en ruime badkamer. Heel lang binnenzwembad en goed uitgeruste fitness. Toffe en gezellige bar.

Cons:

Net zoals alles in NY valt de prijs niet mee, maar dat weet je op voorhand.

2026-04-18 via Nuitee
D
Diogo family_with_children br
10
Excelente!
Pros:

De tudo.

Cons:

N/A

2026-04-07 via Nuitee
J
Jim couple ie
10
2026-04-05 via Nuitee
E
Eva solo_traveller sk
9
Pros:

In general accommodation and service is very good here. Opened windows!:)
Stuff very pleasant and very trying to meet the needs, really good.
Coming back repeatedly.

2026-03-31 via Nuitee
J
James couple us
10
Unforgettable.
Pros:

Wow, this place is just amazing. Its like a castle in the sky above manhattan. Staff was super helpful, they held on to a cake I had for the day, rooms were huge crazy clean and bathrooms were so so fancy. View was amazing and the local mall and location were the best. It was my wife's birthday and they left us a small cake and letter. Super sweet staff, I'll never forget this.

Cons:

Prices are a bit much but worth a try. Lounge gets pretty crowded, bed sheets kinda too heavy but thats just me.

2026-03-30 via Nuitee
T
Tinatin solo_traveller fi
10
2026-03-22 via Nuitee
A
Alexis solo_traveller fr
10
2026-03-22 via Nuitee