Mitsui Garden Hotel Sapporo West

Hotels
Mitsui Garden
8.7 (1583 reviews)
Chuo-ku Kita 5jo Nishi 6 Chome 2-4 , Sapporo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good amenities
Comfortable rooms
Cons:
Inconsistent cleanliness
Breakfast could be improved
Elevators take long

Categories

Cleanliness
8.19
Some cleanliness concerns mentioned in reviews.
Service
9.16
Staff were described as friendly and helpful.
Location
9.2
Great accessibility to public transport and attractions.
Room Quality
8.65
Rooms are spacious and comfortable with some mentions of great decor.
Amenities
8.68
Amenities like onsen and lobby area received positive feedback.
Value for Money
8.64
Standard quality for this hotel tier.
Food and Beverage
8.19
Breakfast variety and quality received mixed reviews.
Overall Experience
8.86
Overall a positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:14

Property Description

Central Location
Located in the heart of Sapporo City Centre, Mitsui Garden Hotel Sapporo West offers easy access to key attractions such as Hokkaido University and Odori Station.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, on-site restaurant, and complimentary WiFi during your stay.

Nearby Attractions
Explore popular landmarks like the Former Hokkaidō Government Office and easily reach the city centre within minutes.

Book your stay at Mitsui Garden Hotel Sapporo West for a memorable experience in Sapporo!

Important information:

Please note that late check-out is unavailable at this property.

Parking is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.7
Based on 1583 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
M
Mei Chih extended_group tw
9
2026-07-11 via Nuitee
W
WEN TZU couple tw
10
2026-07-11 via Nuitee
H
Hiroshi solo_traveller cz
10
2026-07-10 via Nuitee
和村 Hotsun couple tw
9
2026-07-10 via Nuitee
O
oikawa solo_traveller jp
5
2026-07-05 via Nuitee
C
Chen Feng family_with_children tw
9
2026-07-05 via Nuitee
M
Meg couple au
9
Pros:

A great location, 5 minutes walk from Sapporo Station and with easy access to everything lovely Sapporo has to offer. There’s abundant food options plus a 7eleven and Lawson nearby. The staff were welcoming and our room was very clean and comfortable. Our room had a nice city view looking towards the mountains. The guest lounge has complimentary tea/coffee/soft beverages available in the afternoon.

Cons:

The only small negative from our perspective was there is 1 washing machine available in each public bath, so 2 machines for the hotel. They are combined washer/dryer so have long cycles, and it was pretty difficult to snag one.

2026-07-05 via Nuitee
İbrahim Serhat family_with_children tr
10
Metroya çok yakın
Pros:

Çalışanlar çok yardımsever. Konumu, Susukino dahil, bir çok yere yürüme uzaklığında.

Cons:

Oda görece biraz dardı ama bu Japonya’da genel bir durum.

2026-07-04 via Nuitee
K
Kelly Seng Keong family_with_children sg
9
Conviently located and a clean comfortable stay.
Pros:

Great location

Cons:

Nothing

2026-07-04 via Nuitee
family_with_children tw
9
Pros:

位子好 又乾淨
還有零食飲料

Cons:

沒有

2026-07-04 via Nuitee
J
Jaclyn extended_group au
7
Great stay. Big rooms. We didn’t feel cramp as we had 3 adults to a room.
Pros:

Close to JR Sapporo and the shopping complexes there. But underground tunnel that leads to Susukino.

Cons:

A little far to Susukino but there are other shopping district near this hotel

2026-07-04 via Nuitee
J
John couple ch
8
2026-07-02 via Nuitee
J
Jehng Huei couple tw
10
2026-07-02 via Nuitee
E
Everett couple ph
10
A perfect get away hotel in Sapporo.
Pros:

The property looks very nice and clean.

Cons:

Elevator takes a little time to come.

2026-07-02 via Nuitee
H
Hiroshi family_with_children cz
10
2026-07-01 via Nuitee
Y
Yuen Ting solo_traveller hk
8
Great location and Friendly staff
Pros:

Great location with minutes walk to Sapporo Station, Daimaru. Highly recommend to solo or family travellers

2026-07-01 via Nuitee
M
maureen couple nz
8
Fine
Pros:

Close to station

Cons:

On floor three

2026-06-30 via Nuitee
E
EIICHI couple us
8
2026-06-30 via Nuitee
Y
Yuen Wai couple hk
9
Pros:

The staff at the front desk and restaurant were all nice and helpful. The room was clean and room cleaning service was provided daily. The breakfast buffet provided a reasonable range of choices and all of the food was fresh and delicious. We have really enjoyed our stay here!

2026-06-29 via Nuitee
S
Soohong solo_traveller kr
9
Pros:

위치가 너무 좋았어요

Cons:

별로 없습니다

2026-06-29 via Nuitee