Mitsui Garden Hotel Sapporo West

Hotels
•
Mitsui Garden
8.7 (1649 reviews)
Chuo-ku Kita 5jo Nishi 6 Chome 2-4 , Sapporo , JP

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good amenities
Comfortable rooms
Cons:
Inconsistent cleanliness
Breakfast could be improved
Elevators take long

Categories

Cleanliness
8.19
Some cleanliness concerns mentioned in reviews.
Service
9.16
Staff were described as friendly and helpful.
Location
9.2
Great accessibility to public transport and attractions.
Room Quality
8.65
Rooms are spacious and comfortable with some mentions of great decor.
Amenities
8.68
Amenities like onsen and lobby area received positive feedback.
Value for Money
8.64
Standard quality for this hotel tier.
Food and Beverage
8.19
Breakfast variety and quality received mixed reviews.
Overall Experience
8.86
Overall a positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:14

Property Description

Central Location
Located in the heart of Sapporo City Centre, Mitsui Garden Hotel Sapporo West offers easy access to key attractions such as Hokkaido University and Odori Station.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, on-site restaurant, and complimentary WiFi during your stay.

Nearby Attractions
Explore popular landmarks like the Former Hokkaidō Government Office and easily reach the city centre within minutes.

Book your stay at Mitsui Garden Hotel Sapporo West for a memorable experience in Sapporo!

Important information:

Please note that late check-out is unavailable at this property.

Parking is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1649 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
C
Chang Ki • extended_group • ar
6
2026-10-30 • via Nuitee
劉健村 • family_with_children • tw
10
Pros:

位置很好,環境很舒適。住七樓很安靜,睡到鬧鐘響沒問題。就算要求不打掃也會準備更換的床單、毛巾、茶包放在房外,很貼心。

Cons:

早餐變化度再高一點會更棒,住了三天吃的東西沒有變化。

2026-10-30 • via Nuitee
B
Barry • couple • us
10
Fab Hotel
Pros:

The staff are extremely helpful and the breakfast is excellent with many options. Also, the onsen was great to relax at the end of a long day.. The washer/dryer was very helpful .

Cons:

nothing

2026-10-27 • via Nuitee
E
Esther • family_with_children • sg
10
Fantastic stay at the heart of Sapporo
Pros:

Very comfortable and clean hotel room with great facilities to explore the city

2026-10-25 • via Nuitee
N
Nan • solo_traveller • gb
9
2026-10-24 • via Nuitee
I
island_the_creator • extended_group • tw
9
2026-10-24 • via Nuitee
N
NHSO • family_with_children • th
9
Great location and comfortable to stay
Pros:

Room, public bathroom, staff, near to public transportation

Cons:

You can not eat a food in a lounge 😔

2026-10-22 • via Nuitee
ククル • solo_traveller • jp
7
2026-10-22 • via Nuitee
H
Hay Yee • extended_group • hk
10
Good location. Amentities a bit less but enough
Pros:

Location and condition is perfect

Cons:

Cant think of anything

2026-10-22 • via Nuitee
C
Cheng Han • couple • tw
9
2026-10-21 • via Nuitee
L
Lapatrada • family_with_children • th
8
Pros:

Friendly staff

2026-10-19 • via Nuitee
C
Chuan Sheng • family_with_children • tw
9
2026-10-18 • via Nuitee
W
WEIJU • extended_group • tw
8
2026-10-17 • via Nuitee
Y
Yin Cheng • family_with_children • sg
7
My stay from 08 to 13th Oct 2026
Pros:

Friendly and helpful staff

2026-10-14 • via Nuitee
H
Hidetoshi • solo_traveller • jp
9
2026-10-11 • via Nuitee
C
Chuah • family_with_children • my
8
2026-10-10 • via Nuitee
G
Gyeongmin • family_with_children • kr
4
리모델링 숙소라 어쩔수 없음
Pros:

삿포로역 인근 숙소를 원했기 때문에 위치는 좋았고 편의점도 가까움 대욕장은 관리가 잘되어 깨끗함

Cons:

화장실에 냄새가 좀 나고 방에 먼지가 너무 많아 아침마다 창문열어 환기를 하긴 했어요

2026-10-09 • via Nuitee
M
Melanie • extended_group • ph
9
Good stay. Close to toursit spots. Train station
Pros:

Onsen

Cons:

Nothing

2026-10-09 • via Nuitee
S
Sean • solo_traveller • us
4
Disappointing Mitsui Garden brand hotel with limited amenities and tiny public bath.
Pros:

Location and roomy

Cons:

Big public bath is a misnomer. Should be called small public bath. No amenities. Happy hour is a sad hour. 2 little baskets of chocolate bars, cheap snacks, usually consumed by guests within 10 minutes. Coffee, hot chocolate and tea and a some fountain drinks. No coffee in the morning at the lobby during the day only late afternoon.

2026-10-09 • via Nuitee
Y
YOSHIKO • couple • jp
6
ごく普通のホテルで朝食もついてない割には高かった、お得感は特にない。
Pros:

大浴場がついていた。

Cons:

ごく普通のホテルで良くも悪くもない感じ。

2026-10-07 • via Nuitee