Mitsui Garden Hotel Sapporo West

Hotels
Mitsui Garden
8.7 (1555 reviews)
Chuo-ku Kita 5jo Nishi 6 Chome 2-4 , Sapporo , jp

Children allowed

Facilities

Front desk (limited hours)
Free wired internet
Internet access
Garage
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good amenities
Comfortable rooms
Cons:
Inconsistent cleanliness
Breakfast could be improved
Elevators take long

Categories

Cleanliness
8.19
Some cleanliness concerns mentioned in reviews.
Service
9.16
Staff were described as friendly and helpful.
Location
9.2
Great accessibility to public transport and attractions.
Room Quality
8.65
Rooms are spacious and comfortable with some mentions of great decor.
Amenities
8.68
Amenities like onsen and lobby area received positive feedback.
Value for Money
8.64
Standard quality for this hotel tier.
Food and Beverage
8.19
Breakfast variety and quality received mixed reviews.
Overall Experience
8.86
Overall a positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:14

Property Description

Central Location
Located in the heart of Sapporo City Centre, Mitsui Garden Hotel Sapporo West offers easy access to key attractions such as Hokkaido University and Odori Station.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, on-site restaurant, and complimentary WiFi during your stay.

Nearby Attractions
Explore popular landmarks like the Former Hokkaidō Government Office and easily reach the city centre within minutes.

Book your stay at Mitsui Garden Hotel Sapporo West for a memorable experience in Sapporo!

Important information:

Please note that late check-out is unavailable at this property.

Parking is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.7
Based on 1555 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
M
Marielle family_with_children ph
10
2026-06-13 via Nuitee
K
kun-ting solo_traveller tw
8
2026-06-12 via Nuitee
糸兎 extended_group jp
10
2026-06-12 via Nuitee
A
Abdullah solo_traveller sa
9
2026-06-11 via Nuitee
지운 extended_group kr
8
높은 주차장, 맛있는 조식,
Pros:

이 곳의 주차장의 높이가 꽤 높은 편이라 가져간 차량이 무난하게 주차된 것이 몹시 좋았음.
그리고 이 곳에 2번째 방문이지만, 이번에도 느낀 것은 조식이 매우 훌륭한 점, 대중탕이 훌륭한 점을 들 수 있음

Cons:

아쉽다고 평가할 만한 것은 딱히 없었다.

2026-06-10 via Nuitee
M
mayumi solo_traveller jp
6
この値段でこれなら他のホテルでもよかったかも、、
Pros:

寝具の寝心地、部屋、館内の清潔感、スタッフの笑顔、
朝食の味、最後にサンキューカードの中に折り鶴が入っていたところ、駅近

Cons:

値段の割にアメニティのサービスが少なすぎて他のホテルと比べてしまいました、、
朝食も美味しかったですが値段が高く感じました。
エレベーターの速度が遅いなと感じました。

2026-06-10 via Nuitee
C
Chan couple hk
7
2026-06-10 via Nuitee
P
Pei family_with_children au
9
Great stay, great location!
Pros:

Great location, as it is close to the JR train station and is walkable even with luggage. The amenities are amazing, with an onsen and free snacks (good selection of snacks) and drinks (hot and cold)

Cons:

The rooms are a little tight, but that is expected of Japan in general.

2026-06-10 via Nuitee
K
kawabata couple jp
8
駅近で、大変良かった。次回9月も予約しました。
Pros:

スタッフの応対が、気持ち良かった。

Cons:

エレベーターの時間待ちが、長い

2026-06-10 via Nuitee
A
AIKO solo_traveller jp
7
Pros:

駅近

Cons:

使い捨てスリッパではなかった

2026-06-10 via Nuitee
竹内 couple jp
5
特になし
Pros:

立地が良かった

Cons:

風呂場に棚が少なすぎてタオルか着替えを置くスペースが足りない。
上の階がうるさすぎて寝れなかった

2026-06-09 via Nuitee
R
rachel solo_traveller gb
10
Pros:

Lovely hotel and friendly staff

2026-06-08 via Nuitee
M
Michiko family_with_children jp
10
Pros:

フロントの方達がみなさんとても親切に対応してくださいました。

2026-06-08 via Nuitee
C
CHIEN extended_group tw
8
櫃檯人員很親切,房間也相對比較大
Pros:

飯店位置離JR札幌站約5分鐘,道路平整,所以拉行李很方便

2026-06-08 via Nuitee
R
RUMI family_with_children jp
9
とっても快適でした
Pros:

大浴場があって、清潔
朝食が美味しい

2026-06-05 via Nuitee
K
KIWAN solo_traveller kr
7
Pros:

Near SAPPORO STATION

2026-06-05 via Nuitee
P
Porjai couple th
10
2026-06-04 via Nuitee
P
Peter couple us
8
Pros:

Nice onsen

2026-06-04 via Nuitee
H
HSIAO couple tw
8
2026-06-04 via Nuitee
T
Tracey solo_traveller au
9
Pros:

Clean, helpful and friendly staff. Nice size rooms. Good location very near train station.

2026-06-03 via Nuitee