Mitsui Garden Hotel Sapporo West

Hotels
•
Mitsui Garden
8.7 (1649 reviews)
Chuo-ku Kita 5jo Nishi 6 Chome 2-4 , Sapporo , jp
+81 11-218-2231

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good amenities
Comfortable rooms
Cons:
Inconsistent cleanliness
Breakfast could be improved
Elevators take long

Categories

Cleanliness
8.19
Some cleanliness concerns mentioned in reviews.
Service
9.16
Staff were described as friendly and helpful.
Location
9.2
Great accessibility to public transport and attractions.
Room Quality
8.65
Rooms are spacious and comfortable with some mentions of great decor.
Amenities
8.68
Amenities like onsen and lobby area received positive feedback.
Value for Money
8.64
Standard quality for this hotel tier.
Food and Beverage
8.19
Breakfast variety and quality received mixed reviews.
Overall Experience
8.86
Overall a positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:14

Property Description

Central Location
Located in the heart of Sapporo City Centre, Mitsui Garden Hotel Sapporo West offers easy access to key attractions such as Hokkaido University and Odori Station.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, on-site restaurant, and complimentary WiFi during your stay.

Nearby Attractions
Explore popular landmarks like the Former Hokkaidō Government Office and easily reach the city centre within minutes.

Book your stay at Mitsui Garden Hotel Sapporo West for a memorable experience in Sapporo!

Important information:

Please note that late check-out is unavailable at this property.

Parking is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1649 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
T
Thiam • extended_group • sg
8
A decent stay, the Onsen and free coffee, drinks, was excellent. The arrangement of toiletry collection near reception w
Pros:

Near to train station and shopping food street.

Cons:

Slightly expensive, and limited TV channel.

2026-08-15 • via Nuitee
J
JING RU • family_with_children • tw
10
Pros:

整潔，地點也十分方便
接待人員十分親切貼心！

2026-08-14 • via Nuitee
德興 TEHSING • solo_traveller • tw
10
Cons:

環境很好

2026-08-14 • via Nuitee
H
Huayao • family_with_children • cn
8
Good
Pros:

位置很好，距离 JR 札幌站很近，房间和早餐也都不错。

Cons:

浴室体验不是很好，有一股异味，而且水盆有点堵塞。

2026-08-14 • via Nuitee
P
Potchavit • family_with_children • th
9
Great discount experience
Pros:

I got a very big discount. Primarily, our booking stated a fee of 520,555 JPY. When we checked in, I actually paid only 337,975 JPY. I warned the receptionist, who confirmed the exact amount in the system.

Cons:

Only the room with a shower booth, the sink, and the toilet integrated within the bedroom, while the shower booth is separated from the other segment.

2026-08-13 • via Nuitee
C
Charlene Nicole • family_with_children • in
9
2026-08-12 • via Nuitee
H
HIROYUKI • couple • jp
8
2026-08-12 • via Nuitee
禹潔 • couple • tw
8
2026-08-12 • via Nuitee
S
Sandra • solo_traveller • sg
10
2026-08-11 • via Nuitee
D
Din Kiong • family_with_children • my
9
Great stay, conveniently located near to Sapporo Station
Pros:

The location is convenient, close to Sapporo Station, and the hotel is clean and new. They also have a complimentary drinks bar in the afternoon, which is a nice place for guests to relax and unwind.

Cons:

There is only one washing machine in each of the female and male onsen rooms, which makes it inconvenient for us to access the onsen rooms when washing and collecting our clothes.

2026-08-11 • via Nuitee
J
jia yu • family_with_children • tw
10
2026-08-11 • via Nuitee
S
Szu Yu • family_with_children • tw
10
Nearing Sapporo station, very convenient. The public bath is very clean. Room is very comfortable.
Pros:

Location is very convenient, service is good. Room is very cozy.

Cons:

No

2026-08-10 • via Nuitee
C
Cheng Liang • solo_traveller • tw
10
2026-08-09 • via Nuitee
C
Cheng Liang • solo_traveller • tw
10
Pros:

行李寄放隔日再入住已送至房間，服務超周到

2026-08-09 • via Nuitee
J
Jenny • family_with_children • us
9
2026-08-08 • via Nuitee
W
WEN TZU • couple • tw
10
2026-08-08 • via Nuitee
P
Paul • solo_traveller • at
10
2026-08-07 • via Nuitee
H
Hsin Hui • family_with_children • tw
8
2026-08-07 • via Nuitee
A
Aizawa • couple • jp
9
2026-08-06 • via Nuitee
A
Anubhooti • family_with_children • sg
8
Pros:

its easy to walk across to the sapporo station.

Cons:

the parking situation was complicated. the room we occupied was probably not used in a while so there was a film of dust over everything.

2026-08-05 • via Nuitee