Mitsui Garden Hotel Sapporo West

Hotels
•
Mitsui Garden
8.7 (1514 reviews)
Chuo-ku Kita 5jo Nishi 6 Chome 2-4 , Sapporo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good amenities
Comfortable rooms
Cons:
Inconsistent cleanliness
Breakfast could be improved
Elevators take long

Categories

Cleanliness
8.19
Some cleanliness concerns mentioned in reviews.
Service
9.16
Staff were described as friendly and helpful.
Location
9.2
Great accessibility to public transport and attractions.
Room Quality
8.65
Rooms are spacious and comfortable with some mentions of great decor.
Amenities
8.68
Amenities like onsen and lobby area received positive feedback.
Value for Money
8.64
Standard quality for this hotel tier.
Food and Beverage
8.19
Breakfast variety and quality received mixed reviews.
Overall Experience
8.86
Overall a positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:14

Property Description

Central Location
Located in the heart of Sapporo City Centre, Mitsui Garden Hotel Sapporo West offers easy access to key attractions such as Hokkaido University and Odori Station.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, on-site restaurant, and complimentary WiFi during your stay.

Nearby Attractions
Explore popular landmarks like the Former Hokkaidō Government Office and easily reach the city centre within minutes.

Book your stay at Mitsui Garden Hotel Sapporo West for a memorable experience in Sapporo!

Important information:

Please note that late check-out is unavailable at this property.

Parking is subject to availability.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.7
Based on 1514 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
M
MING HAO • solo_traveller • sg
10
2026-05-30 • via Nuitee
S
Sonia • couple • pe
9
2026-05-30 • via Nuitee
C
CHIA JUNG • family_with_children • tw
8
2026-05-30 • via Nuitee
W
Willie • solo_traveller • sg
8
Pros:

Polite, friendly and professional.

Cons:

We liked most of the time there.

2026-05-29 • via Nuitee
C
chienhwa • solo_traveller • tw
9
2026-05-28 • via Nuitee
B
Bijin Abraham • solo_traveller • in
10
Love to stay here again.
Pros:

I loved the staff and the facilities at the hotel. They also had an Onsen and it was a nice experience. The hotel is not that far away from the main station

2026-05-28 • via Nuitee
S
Sergio • couple • us
7
Pros:

Ubicación buena

Cons:

No tenía gmnasio

2026-05-28 • via Nuitee
K
Kam Hing • couple • hk
7
Hotel is closed to the JR station which is very convenience. Public bath has been renewed but small.
2026-05-27 • via Nuitee
T
tomoko • couple • jp
10
2026-05-26 • via Nuitee
S
SUNG HOON • extended_group • kr
10
2026-05-26 • via Nuitee
A
Alysha • couple • nz
10
Comfortable stay close to Sapporo Station!
Pros:

The property was very close to the main station which was great and there were lots of restaurants and shopping centres in close proximity (8-10 min walk away). Property had a guest lounge and public bath avaliable as well. Room was spacious and had a comfortable seating area as well as a large closet.

Cons:

Only issue was that from 9am-3pm we were unable to use the washing machines as they were in the public bath space and this was closed during these times! Otherwise highly recommend the hotel!

2026-05-25 • via Nuitee
Y
Yi Chun • couple • tw
10
2026-05-24 • via Nuitee
Y
Yu Wei • couple • tw
10
2026-05-23 • via Nuitee
C
chi chiu • couple • gb
7
Not bad!
Pros:

The location of the property is good.

Cons:

The laundry mechine is not enough to meet client's need.

2026-05-23 • via Nuitee
洋次郎 • solo_traveller • jp
10
Pros:

オサレ！ロビーも廊下もお部屋も、朝食も！

Cons:

無し

2026-05-23 • via Nuitee
A
ANGELA E JOSE LUIZ • solo_traveller • br
10
Que delicia de hotel nesta linda Sapporo!
Pros:

Gostei da decoração, prática, bonita, bem feita, de bom gosto e cujo foco está nas necessidades do hóspede.
Gostei do café e snaks disponíveis para os hóspedes, da disposição e gentileza dos funcionários. Nota máxima para eles!
O restaurante é muito bem montado e bem decorado, me pareceu ser excelente. Não compareci porque optei pela oportunidade de frequentar locais de comida japonesa, mas me deixou excelente impressão.
É um hotel para o qual retornarei, caso revisite Sapporo.

Cons:

Gostei de tudo!

2026-05-22 • via Nuitee
J
Jonathan • solo_traveller • de
9
2026-05-21 • via Nuitee
은영 • solo_traveller • kr
7
Pros:

직원이 친절함

Cons:

3명이 쓰기에는 방이 좁았음

2026-05-21 • via Nuitee
C
Carolwu0419 • family_with_children • my
9
Pros:

住宿地點離車站很近，房間很現代，廁所與衛浴分離

2026-05-21 • via Nuitee
A
Anshu • couple • au
9
2026-05-21 • via Nuitee