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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Games room
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Currency exchange
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Shuttle service (additional charge)
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shallow end
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Shuttle service
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Staff adhere to local safety protocols
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
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Property Description
Luxurious Suites with Spectacular Views
The Embassy Suites by Hilton Niagara Falls Fallsview offers spacious two-room suites with separate living and bedroom areas, providing luxury and comfort for all guests. Enjoy breathtaking views of both the American and Canadian Falls right from your suite.
Dining and Entertainment Options
Indulge in a complimentary evening reception with snacks and drinks, and wake up to a free made-to-order breakfast. With on-site dining options including TGI Fridays, Keg Steakhouse + Bar, and Starbucks, guests can savor delicious meals without leaving the hotel.
Fitness and Relaxation Amenities
Stay active in the on-site gym, unwind in the hot tub, or take a refreshing swim in the indoor pool. Whether you prefer working out or simply relaxing, the Embassy Suites has something for everyone.
Experience luxury, convenience, and stunning views at the Embassy Suites by Hilton Niagara Falls Fallsview. Book your stay now for an unforgettable experience.
Please note that a surcharge applies for payments with foreign currency.
Service animals are allowed, please inform the hotel in advance.
All extra beds are subject to availability and not guaranteed. Arrangements for extra beds must be made in advance.
When booking more than 4 rooms, different policies and additional supplements may apply.
The buffet breakfast and evening reception are temporarily closed due to local Covid regulations.
A deposit may be required at the property.
Location
Guest Reviews
Very clean. Location is good. Bed is comfy.
I would like to highlight a concern regarding guest privacy at this hotel.
When queuing for breakfast, staff ask for your room number. Even when you show it to them on a piece of paper, they still call it out loudly for everyone to hear.
The same thing happens at the front desk when you check in, as staff announce your room number out loud.
I believe room numbers should be communicated discreetly to protect guests’ privacy and security.
Unless a guest specifically asks for their room number to be said aloud, there is no need to announce it in public areas.
I hope the hotel will address this issue and remind staff to be more mindful of guest privacy. It may seem like a small detail, but it makes a difference to the overall guest experience.
La chambre, la literie,la proximité aux chutes.
Dommage que le petit déjeuner ne soit pas sous forme de buffet.
Room, location and view after upgrade of rooms were great.
Breakfast in the 9th Floor was a disaster, spent almost 2 hours to have a basic overpriced meal. The place was completely disorganized, had to wait 20 minutes to get a table but when we were finally seated there were at least 8 empty tables of all sizes. We then waited 20 minutes to place our order which took 30 minutes to arrive. The waitress tried hard to make the best of the situation and kept apologizing for the delays. The problem i believe is with whoever manages the place.
I also did not like, but was expected based on the reviews of other travelers, the hard push during check-in to "upgrade to a room with better view". The reservations sites should make it clear when the "rooms with fallsview" only have a partial view of the falls and price them accordingly and do away with the silly up-sale routine at the front desk.
My overnight stay at this hotel was truly terrible. Despite paying a premium for a nice room, the fire alarm malfunctioned, blaring a deafening noise for three hours and preventing me from sleeping. Although I contacted the front desk and had the alarm replaced, the new unit produced an even worse sound, forcing me to flee the room entirely. When I raised the issue with the hotel, they claimed there was nothing they could do. My trip to Niagara ended up being an exhausting and unpleasant experience. I was forced to check out two hours early. Since this was due to the hotel's negligence, I would like to request compensation.
View, position, room, drinkable water, everything
NA
La habitación no tenía la vista que esperaba y prometía en las fotos, pero igual se veía lindo, muy comodo, no tengo coche así que no aparque, esta central a todo el hotel y tiene restaurantes de comida muy cerca incluso debajo de el hotel.
Nada
La mejor vista
Very centrally located! Very clean and staff helpful and professional
Nothing!
The location was fairly close to the city centre, and the casino was right next to the hotel. The room was clean.
We travelled to Niagara Falls to celebrate our 9-year-old son’s birthday, and I contacted the hotel before our arrival to make arrangements. The receptionist told us that if we upgraded to a Fallsview room, we would be able to watch the fireworks from our window.
Based on that information, I paid almost $200 extra for the upgrade. My son was so excited and looking forward to watching the fireworks from our room. Unfortunately, when the fireworks started that night, we couldn’t see them at all.
This was extremely disappointing, especially because the whole purpose of paying extra was to make our son’s birthday special. The hotel ruined what was supposed to be a memorable experience for him. The staff simply waived the extra upgrade fee and said it was a “miscommunication,” as if that made everything okay.
While I appreciate that they removed the extra charge, it doesn’t make up for the disappointment and the ruined birthday experience. The hotel should have provided accurate information before encouraging us to pay extra for a room that didn’t deliver what we were promised. I expected much better communication and customer service.
I loved the fact that you can walk to quite a few places from the hotel. The hotel was ritzy and fancy, felt very expensive. We loved the pool (it was HUGE) and the hottubs, the view from our room was AMAZING😍
The staff was very accommodating. We loved having so many restaurant options without having to leave the hotel. The elevator staff are so super friendly and fun. The bathtubs are COMFY💖 and we loved the jets in them and also how the door opened into the bedroom. Wallpaper in the bathroom was beautiful. All of the lights made the room bright which is great. I could continue but that's all I'll say. Hotel was amazing 😁
Oh oh oh and for the life of me I cannot remember his name but at TGIF there was 1 waiter from India been in Canada for 18 years he said. He was the mist friendly amazing guy you'd ever want to meet. Whatever they are paying him it's not enough. He deserves a huge raise.
He made our night and told us about the fireworks display and let us leave half way through our meal to go watch them from the lobby balcony.
GET THIS MAN A RAISE.
The elevators on the 9th floor were tricky we pushed the buttons and waited for 10 minutes watching the elevators go up and down passed the floor and not stop to get us.
The only other thing which I'm thinking was booking.coms fault was I booked this hotel a while ago to celebrate my husband and i's 5th anniversary and when we got to the hotel very late, they didn't have the room we had booked. (Jr. Presidential fallsview) they were able to get us the room for the 2nd night however and to compensate they gave us complimentary free breakfast the next morning and free parking of our choice. So the staff was awesome I'm just not sure where the mix up occurred. But I am thinking it may be booking.com unfortunately.
Other then that our stay was amazing and again the staff was beyond tremendous so we really have no complaints.
Thank you for a great stay
The service from the front desk to valet parking attendant
41st floor room with panoramic view of both falls.
We liked everything
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