Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful views
Cons:
Poor cleanliness in some rooms
Subpar breakfast options
Access issues

Categories

Cleanliness
8.13
Issues with dampness, mold, and lingering odors in some rooms.
Service
9.6
Staff were friendly and helpful, providing good service and assistance.
Location
9.64
Great location close to key attractions and beautiful views.
Room Quality
8.09
Mixed feelings about room conditions. Some issues with maintenance reported.
Amenities
9.12
Basic amenities present but some aspects could be improved.
Value for Money
9.08
Generally reasonable value given the location and service.
Food and Beverage
7.63
Breakfast and food options were not up to standard.
Overall Experience
9.1
Enjoyable stay with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:08

Property Description

Garden Views and Mountain Scenery
SaPa Retreat Condotel offers a picturesque setting with a garden and stunning mountain views, providing a serene escape for guests seeking tranquility.

Family-Friendly Amenities
With a family-friendly restaurant, 24-hour front desk, and sun terrace, this aparthotel ensures a comfortable stay for families looking to create lasting memories together.

Cycling and Outdoor Activities
Ideal for adventure enthusiasts, guests can explore the area through cycling, enjoy a picnic in the designated area, or opt for bike hire to further discover the surroundings.

Experience a harmonious blend of nature and comfort at SaPa Retreat Condotel. Book your stay now to indulge in a relaxing getaway amidst the beauty of Sa Pa.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 9 years old stay for VND 200,000 per person per night when using an existing bed.
    Children from 10 years old to 17 years old stay for VND 300,000 per person per night when using an existing bed.
    People no matter the age stay for VND 250,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 340 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 7.63
Overall Experience: 9.1
J
JennPC • solo_traveller • sg
1
Pros:

Location, nothing else

Cons:

Moulds on the wall and curtains. Smelly pillows and towels, Family rooms are located 5 levels below the reception area, The walk is unsheltered.

2026-05-26 • via Nuitee
G
Gillian Fae Lorraine • family_with_children • gb
9
2026-05-26 • via Nuitee
S
Scott • couple • us
6
Satisfactory with difficulties
Pros:

Location and views and the breakfast was excellent

Cons:

75 stairs from the room to three parking lot for pick up
60 stairs to the lobby so if you want something it’s 120 steps just get a water or coffee
No restraint or services anywhere else
I told them I was over 70 and had difficulty walking up and down stairs made no difference
Could not just cancel because they did not supply any information before getting there fridge not working. Shower was a challenge very difficult and too hot to shower,
Close to everything large and very comfortable rooms
Would not start again

2026-05-20 • via Nuitee
P
Peggy • solo_traveller • sg
6
Sad
Pros:

The view is nice

Cons:

The place to us we need to climb up too many staircases and to the hotel we need to go up and down the slope. One of the master room is the toilet have renovation.

2026-05-09 • via Nuitee
S
SHARON • extended_group • ph
9
2026-05-08 • via Nuitee
P
Petar • family_with_children • au
10
Wonderful hotel for the money you pay
Pros:

Fantastic location with an amazing view of the Fansipan train each morning during breakfast too

Cons:

A little difficult to find at first, hidden behind other hotels. Still worth the stay, excellent value for money

2026-05-06 • via Nuitee
P
Patrick Franco • extended_group • ph
9
Great view. Good location. Good facilities
Pros:

The location was great with overlooking view of the mountain and the funicular train. The room was also a great fit for our group.

Cons:

None

2026-04-24 • via Nuitee
S
Solis • extended_group • ph
10
Highly recommended!
Pros:

We were allowed to stay and our luggage after check out while waiting for our service back to Hanoi. Also, we love the place since the monorail is just overlooking from our room.

2026-04-21 • via Nuitee
R
Richard • solo_traveller • hu
8
okay for short stay
Pros:

comfortable bed, helpful staff

Cons:

breakfast was quite simple but okay for 2 days,
view is better on photos, room was a bit smelly (musty)

2026-04-19 • via Nuitee
S
Sherilyn gae • extended_group • ca
10
2026-04-15 • via Nuitee
A
Angela • extended_group • gb
5
Pros:

The location and view

Cons:

Staff is a hit and miss
Breakfast was below average
Bathrooms could so with updating
Not all bedrooms have aircon

2026-04-11 • via Nuitee
T
Thalia • family_with_children • ph
10
2026-04-11 • via Nuitee
C
Chia Cheng • extended_group • tw
9
2026-04-10 • via Nuitee
K
Kwan • couple • sg
8
Good n comfortable stay
Pros:

Quiet place , near to Sun Plaza

Cons:

Too many steps if you stay at 1sty n below. Anyway they have staff to help you to carry the luggage. Is the daily climbing

2026-04-08 • via Nuitee
K
Kwan • extended_group • sg
8
2026-04-08 • via Nuitee
P
Plantilla • extended_group • ph
9
I will recommend it to friends.
Pros:

The location is ideal as it gives you a view of the mountains yet it's only a stone's throw away from the city center. Breakfast options is good as I enjoyed the noodles. The family room is quite large and I had it all to myself.

Cons:

For senior citizens, the stairs may be a challenge. I couldn't close the other half of the curtains in my room. I had to turn on the airconditioner, despite the cool weather, because there wasn't a window in the room.

2026-04-08 • via Nuitee
C
Conie • family_with_children • my
10
2026-03-26 • via Nuitee
R
ruby joy • extended_group • ae
9
2026-03-26 • via Nuitee
O
Oduya • family_with_children • ph
10
Pros:

Its near the monorail, its reallyna good location, very instagrammable..

Cons:

The staff our very nice

2026-03-17 • via Nuitee
M
Marie Fabrina • extended_group • mu
10
Pros:

Was awesome

2026-03-14 • via Nuitee