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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Concierge service
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ATM/cash machine on site
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Shuttle service (free)
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Wine/champagne
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
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Property Description
Luxurious Accommodations
The InterContinental Cleveland, located on Cleveland Clinic’s Medical Campus, offers spacious rooms with modern amenities such as a flat-screen TV, iPod docking station, and minibar. Stay connected with wired and Wi-Fi internet while enjoying a comfortable work desk in each room.
Gourmet Dining
Indulge in a culinary experience at the hotel's two restaurants. North Coast Café serves up delicious American dishes and a breakfast buffet, while Table 45 offers a taste of international cuisine along with a full bar for a relaxing evening.
Fitness and Relaxation
Guests can stay active at the 24-hour gym or unwind in the sauna. For business needs, fax and copy services are available at the front desk. Explore nearby attractions like the Cleveland Museum of Art and Cleveland Botanical Gardens, just a short distance from the hotel.
Book your stay at InterContinental Cleveland for a perfect blend of luxury and convenience.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
La ubicacion
Cobran por los paquetes que recibes.
Location and friendly staffs
Very expensive compared to what it has
2 starts bad breakfast
Very convenient to Cleveland Clinic. A walkway connects the hotel to most of the medical facilities. The room was very clean an nice. Very large bathroom with tub and walk-in shower. Very nice restaurant (actually there are 2), but we only ate a Table 45. Food was good. Nice to have a convenient lounge/restaurant. Would stay here again if we have to go the Clinic again. We have never had a bad experience at any Intercontinental Hotel. They are some of some of the best, in our opinion, not cheap, but generally excellent.
The Intercontinental on Carnegie is the most comfortable and convenient way for us to visit Cleveland Clinic. Since September 2025, we have made several medical trips from Michigan. We have learned to rely on the hotel's consistently high quality services.
Cleveland clinic Cleveland ohio
Great location and food really nice. Very convenient to the clinic.
The staff was helpful and pleasant to interact with
Location, cleanliness, staff, room are all wonderful. The only thing I would advice is to update the electronic plug ins in the room and smart tvs.
Wonderful experience . The staff and everyone is pleasant and very helpful. They were well prepared and ready for our arrival. Other Intercontinental locations should take notice of how well this hotel is run.
Perfect stay while visiting Cleveland Clinic. It’s so nice to be able to go back and forth to the room between doctors appointments, testing and procedures. 10/10.
Ideal location for all of medical appointments.
If you are lucky enough to see a physician at the Cleveland Clinic, you definitely want to stay in this hotel. We have stayed here for the last 5 consecutive year and are satisfied every year. The staff is so polite and helpful and is only surpassed by the convenience to the Clinic. High recommend a stay.
Wonderful stay and so convenient to Cleveland Clinic via connected walkway. Also loved the Intercontinental's restaurant - great food and great wine - especially at Happy Hour.
I enjoyed everything, plus the fact that is so convenient to the Cleveland Clinic.
Excellent hotel- beautiful, clean, and perfectly suited for visits to the Cleveland Clinic. The hotel restaurants are upscale and accommodating for every need or want. The Skyway makes access to the clinic campus easy and the support from staff at both the hotel and the medical facilities is superb. A special shout-out to Lucja in the North Coast Cafe for going above and beyond to ensure we were well cared for during our stay. Highly recommend The Intercontinental Hotel on the Cleveland Clinic Campus.
Very good buffet breakfast and lunch. Dinner is always good. The other two IHG properties are less than stellar in comparison. The service is exceptional and the staff are wonderful. They go out of their way to be accommodating.
Predictably issue free stay. Perfect location for CC. Reasonably priced food.
We came to visit in Cleveland for the first time and had a great time. The concierge was super helpful in getting us a reservation. The hotel was comfortable and the amenities were great.
$400+ and this was by far the WORST experience we have ever had at a hotel. When we walked in it felt and smelled like a dirty hospital. Understand that this is next to the hospital, which is great for those that need it, but there were 5 wheelchairs parked inside the front door in the lobby and the hallways were literally lined with wheelchairs. Horribly depressing atmosphere! I wish they would disclose this in their hotel description.
The staff was friendly. Guessing the gal at the front desk may have been new, as she seemed confused just verifying our reservation. We had been driving all day, and she did offer us a "lake view" room, so we thought that was great...until our view ended up being a parking lot. It was late and we had had a long day so didn't mention it.
The room was beyond filthy. Long black hair everywhere! Again, it was late and we were too tired to even think about asking for a room change. Pretty sure from what we had seen so far, another room would not have been any better. There was also a hose with a sprayer attached to the side of the toilet by the flusher handle (wish we had gotten a picture). It was disgusting and had to be moved to flush the stool.
Not a great ending to our vacation.
Had a procedure at Cleveland Clinic. We stayed here last year for a similar visit. We enjoyed it then and returned. The Rooms are comfortable and the ENTIRE Staff is Tremendously Supportive. The TV could be an improved experience with a more informative guide menu. And a Microwave in the Room for leftovers would be a nice feature. The In Room Dining experience is Stellar!! We’ll be back next year.
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