The Westin Warsaw

Hotels
•
Westin
9 (3802 reviews)
Aleja Jana Pawła II 21 , Warsaw , pl
+48 22 450 80 00

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great breakfast
Central location
Cons:
Cleanliness issues
Parking complications
Old bathroom facilities

Categories

Cleanliness
7.96
Room was not clean; noted issues with maintenance cleaning.
Service
9.43
Very friendly staff, excellent service reported by multiple guests.
Location
9.47
Excellent central location noted in several reviews.
Room Quality
8.92
Comfortable and spacious room mentioned, though some concerns over the pillows.
Amenities
8.45
Underground parking available; however, some amenities needed upgrades.
Value for Money
8.91
Some review noted higher prices during events, impacting perceived value.
Food and Beverage
9.46
Breakfast was particularly praised, along with the restaurant quality.
Overall Experience
9.43
Overall positive experiences reported; however, a few operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:40

Property Description

Luxurious Accommodation with Panoramic Views
Experience the comfort of the famous Heavenly Bed in our air-conditioned rooms, along with stunning panoramic views of central Warsaw from higher floors. Enjoy amenities like a mini-bar, tea/coffee facilities, and a safe for your convenience.

Culinary Delights and Trendy Bar
Indulge in fusion and healthy dishes at Fusion Restaurant, watch as they are prepared in an open kitchen. Visit JP’s Café & Bar for a variety of cocktails and freshly prepared smoothies. Start your day with a breakfast featuring vegan options.

Wellness and Convenience at Your Fingertips
Stay connected with free internet and computer stations in the lobby. Keep up with your fitness routine at the 24/7 Westin WorkOut fitness centre, complete with a gym and sauna. Pamper yourself with massage and beauty treatments available upon request.

Book now to experience the perfect blend of luxury and convenience at The Westin Warsaw!

Important information:

The guests' credit card must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel.

Please note: If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing.

Please be informed that underground parking is FREE of charge during weekends (FR-SUN).

The guests' credit card must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel. Please note: If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing. Please be informed that underground parking is FREE of charge during weekends (FR-SUN)>

In accordance with the Act of May 13, 2016 on counteracting threats related to sexual crime and protecting minors, The Westin Warsaw is obliged to apply standards of protection for minors, in particular to establish the identity of the minor and his/her relationship with the adult with whom he/she is staying in the facility.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 140 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for 225 zł per person per night when using an existing bed.
    Children up to and including 12 years old stay for 80 zł per person per night when using an available extra bed.
    People 13 years old and over stay for 160 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 3802 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
H
Hanna Sitsenka • solo_traveller • pl
10
Pros:

Everything was perfect

Cons:

N/A

2026-07-25 • via Nuitee
H
HIBI • solo_traveller • jp
10
2026-07-25 • via Nuitee
L
Langmesser • solo_traveller • pl
10
2026-07-24 • via Nuitee
J
Jakub • solo_traveller • nl
10
Pros:

Wielkosc pokoju wygodne lozko i wyposazenie pokoju. Widok z 20 pietra na warszawe

2026-07-24 • via Nuitee
O
Olena • couple • ua
9
2026-07-24 • via Nuitee
R
Rafael • solo_traveller • ch
10
2026-07-23 • via Nuitee
O
Olena • family_with_children • ua
9
Чудовий готель
Pros:

Сервіс на висоті, чудові сніданки, розкішна постіль дуже комфортна

Cons:

Сподобалось все
Якщо придиратися - бажано мило/шампунь гель для душу не такі вже бюджетні
Поруч нема якісного супермаркету

2026-07-23 • via Nuitee
I
Irena • solo_traveller • lt
10
Pros:

Viešbutis puikus, pusryčiai labai geri.

Cons:

Patiko viskas

2026-07-22 • via Nuitee
G
Georgi • solo_traveller • bg
10
2026-07-22 • via Nuitee
M
Michał • couple • pl
10
2026-07-22 • via Nuitee
M
Michalis • couple • gr
10
Pros:

Amazing hotel, good location and the staff was helpful

Cons:

nothing

2026-07-22 • via Nuitee
S
steven • solo_traveller • gb
9
Pros:

Comfortable, clean and easy check in. Glass elevator is great.

Cons:

The lift needing the room key is annoying.

2026-07-22 • via Nuitee
J
Jacek • couple • pl
9
Pros:

Lokalizacja , wygodne łóżko

Cons:

Obsługa hotelu , pani w recepcji wprowadziła nas w błąd w sprawie śniadań w lounge , brak prywatności , obsługa wchodzi do pokoju ignorując znak nie przeszkadzać

2026-07-21 • via Nuitee
A
Anghel • solo_traveller • ro
10
2026-07-21 • via Nuitee
P
Paolo • couple • it
10
Pros:

The restaurant and the services where spot on.
The room, even if a bit outdated, was very comfortable and clean.
The receptionist was very welcoming and precise.

Cons:

I don’t have something that i would say i didn’t like.

2026-07-21 • via Nuitee
K
Katharina • solo_traveller • at
7
War OK
Pros:

- der schnelle Panoramalift
- die Lobby macht echt was her
- sehr leise! man hört nichts von außen, oder den anderen Zimmern
- sauber

Cons:

- Der Föhn!!! Schlechter als ein kleiner 15€ Klappföhn. Ich frag mich echt, wer diesen Föhn fürs ganze Hotel bestellt hat - ein Mann mit Glatze? Vor allem in einem "5*" Hotel sollten die Utensilien etwas hochwertiger sein.
-die Garage ist gegenüber, in die Jahre gekommen, sehr schmale Parkplätze, 3 Etagen ohne Lift. Aber besser als keine Garage
- Personal am Empfang bei Ankunft war super unfreundlich
- Zimmer sind etwas in die Jahre gekommen und könnten Renovierunsarbeiten vertragen v.a das Bad (abgeplatze Sockkelleisten, undichte Dusche, Telefon funktioniert nicht)
- alles in allem eher 4 wie 5 sterne

2026-07-21 • via Nuitee
M
MARIA • couple • gr
9
Pros:

everything was excellent. the breakfast was amazing and the hotel employees were very helpful.

2026-07-21 • via Nuitee
A
Alar • couple • ee
9
2026-07-21 • via Nuitee
S
Sławomir • extended_group • pl
9
udany pobyt
Pros:

śniadanie bardzo dobre , podobało mi się przechowywanie mleka przy ekspresach do kawy bo schładzane na bieżąco
długo utrzymuje świeżość.

Cons:

słabo działająca wentylacja ( brak nawiewu świeżego powietrza w pokoju )

2026-07-21 • via Nuitee
V
Valentina • couple • it
5
Tre stelle sarebbero anche eccessive
Pros:

Struttura esternamente moderna, a vetri
Ascensore a vetri

Cons:

5stelle mi sembrano inappropriate.
Stanza piena di polvere (moquette non proprio profumata), bagno antico, asciugamani piccoli e consumati, doccia con calcare, porta del bagno rotta.

2026-07-21 • via Nuitee