The Westin Warsaw

Hotels
•
Westin
9 (3871 reviews)
Aleja Jana Pawła II 21 , Warsaw , pl
+48 22 450 80 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great breakfast
Central location
Cons:
Cleanliness issues
Parking complications
Old bathroom facilities

Categories

Cleanliness
7.96
Room was not clean; noted issues with maintenance cleaning.
Service
9.43
Very friendly staff, excellent service reported by multiple guests.
Location
9.47
Excellent central location noted in several reviews.
Room Quality
8.92
Comfortable and spacious room mentioned, though some concerns over the pillows.
Amenities
8.45
Underground parking available; however, some amenities needed upgrades.
Value for Money
8.91
Some review noted higher prices during events, impacting perceived value.
Food and Beverage
9.46
Breakfast was particularly praised, along with the restaurant quality.
Overall Experience
9.43
Overall positive experiences reported; however, a few operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:40

Property Description

Luxurious Accommodation with Panoramic Views
Experience the comfort of the famous Heavenly Bed in our air-conditioned rooms, along with stunning panoramic views of central Warsaw from higher floors. Enjoy amenities like a mini-bar, tea/coffee facilities, and a safe for your convenience.

Culinary Delights and Trendy Bar
Indulge in fusion and healthy dishes at Fusion Restaurant, watch as they are prepared in an open kitchen. Visit JP’s Café & Bar for a variety of cocktails and freshly prepared smoothies. Start your day with a breakfast featuring vegan options.

Wellness and Convenience at Your Fingertips
Stay connected with free internet and computer stations in the lobby. Keep up with your fitness routine at the 24/7 Westin WorkOut fitness centre, complete with a gym and sauna. Pamper yourself with massage and beauty treatments available upon request.

Book now to experience the perfect blend of luxury and convenience at The Westin Warsaw!

Important information:

The guests' credit card must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel.

Please note: If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing.

Please be informed that underground parking is FREE of charge during weekends (FR-SUN).

The guests' credit card must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel. Please note: If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing. Please be informed that underground parking is FREE of charge during weekends (FR-SUN)>

In accordance with the Act of May 13, 2016 on counteracting threats related to sexual crime and protecting minors, The Westin Warsaw is obliged to apply standards of protection for minors, in particular to establish the identity of the minor and his/her relationship with the adult with whom he/she is staying in the facility.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Location

Guest Reviews

9
Based on 3871 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
O
Olga • solo_traveller • ua
10
Моє побажання як туриста. Прошу проводити опитування чи не проти заселення на верхніх поверхах. Бо ліфт зі скла для меня
Pros:

Готель справді чудовий,місце розташування супер

Cons:

Але були деякі не приємні речі.
Перше при заселенні,довге очікування на ресершн. Друге,я бронювала готель через букінг. Дала паспорт,назвала прізвище. Бронювання підтвердили,а ось чомусь оплату не побачили. Дивно. То хотіли щоб я ще раз проплатила((
Трете,за сніданком поки я відійшли за кавою,мою їжу прибрали ((( Хоча бачили,що я одна була.

2026-08-08 • via Nuitee
M
Matthias • solo_traveller • de
5
2026-08-08 • via Nuitee
M
Matija • extended_group • hr
10
2026-08-06 • via Nuitee
M
Maan • couple • ae
10
Recommended
Pros:

⭐⭐⭐⭐⭐

My stay at The Westin Warsaw exceeded all expectations. From the moment I arrived, the staff made me feel genuinely welcome with their professionalism, warmth, and attention to detail.

The room was spacious, spotless, and incredibly comfortable. The famous Heavenly Bed truly lived up to its name, providing one of the best nights of sleep I’ve had in a hotel. The facilities were excellent, and everything was maintained to a very high standard.

The breakfast was outstanding, offering a wide variety of fresh, high-quality options to suit every taste. The hotel’s central location made it easy to explore Warsaw, with many attractions, restaurants, and public transportation just a short walk away.

What impressed me most was the exceptional customer service. Every member of the team went above and beyond to ensure my stay was enjoyable and stress-free.

I highly recommend The Westin Warsaw to both business and leisure travelers. I will definitely stay here again on my next visit to Warsaw!

2026-08-06 • via Nuitee
A
Andrzej • solo_traveller • pl
10
Pros:

Śniadania i pokój

Cons:

Telefon w pokoju był zakurzony i jeden kontakt do dwóch oddzielnych łóżek

2026-08-06 • via Nuitee
T
Tamas • family_with_children • hu
8
2026-08-06 • via Nuitee
A
Alicja • couple • pl
10
2026-08-05 • via Nuitee
H
Hanighgh • solo_traveller • il
1
Cons:

How is this hotel still 5 stars

2026-08-04 • via Nuitee
M
Marius • couple • lt
8
2026-08-04 • via Nuitee
N
Nenad • couple • mk
10
Amazing Warsaw Experience!
Pros:

Great location! Amazing and friendly staff! If you are planning to stay in Warsaw this is one of the best places!
Thank you all!

2026-08-03 • via Nuitee
B
Basanta Kumar • solo_traveller • ie
10
Pros:

excellent

Cons:

nothing to dislike

2026-08-03 • via Nuitee
M
Michael • couple • de
10
2026-08-03 • via Nuitee
A
Angela • family_with_children • us
10
2026-08-02 • via Nuitee
V
Veps • solo_traveller • lv
9
Pros:

Labas brokastis, skats pa logu...

2026-08-02 • via Nuitee
R
rachelaU3145YB • Business
10
Great Staff
Pros:

I love staying at this hotel, the staff can't do enough for you! Particularly Marcin & Karol in the bar, very friendly and helpful and they make fantastic cocktails!

2026-07-27 • via Tripadvisor
M
MARIELAP348 • Family
10
Perfect choice
Pros:

Excellent service, Friendly, attentive staff. Relaxing spa massage. Great central location with on-site covered parking. Many dining, shopping amd public transportation options.

2026-07-25 • via Tripadvisor
H
HIBI • solo_traveller • jp
10
2026-07-25 • via Nuitee
H
Hanna Sitsenka • solo_traveller • pl
10
Pros:

Everything was perfect

Cons:

N/A

2026-07-25 • via Nuitee
E
E7432THtonyb • Family
6
Not a great location for tourists
Pros:

I would not recommend staying here as a tourist. There is really nothing around here and the walk to the old town area is not particularly interesting or direct.
The executive lounge was pretty good.
If I was here on business I would stay here without question.
Its a clean modern hotel.

2026-07-24 • via Tripadvisor
O
Olena • couple • ua
9
2026-07-24 • via Nuitee