The Westin Warsaw

Hotels
Westin
9 (3745 reviews)
Aleja Jana Pawła II 21 , Warsaw , pl

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great breakfast
Central location
Cons:
Cleanliness issues
Parking complications
Old bathroom facilities

Categories

Cleanliness
7.96
Room was not clean; noted issues with maintenance cleaning.
Service
9.43
Very friendly staff, excellent service reported by multiple guests.
Location
9.47
Excellent central location noted in several reviews.
Room Quality
8.92
Comfortable and spacious room mentioned, though some concerns over the pillows.
Amenities
8.45
Underground parking available; however, some amenities needed upgrades.
Value for Money
8.91
Some review noted higher prices during events, impacting perceived value.
Food and Beverage
9.46
Breakfast was particularly praised, along with the restaurant quality.
Overall Experience
9.43
Overall positive experiences reported; however, a few operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:40

Property Description

Luxurious Accommodation with Panoramic Views
Experience the comfort of the famous Heavenly Bed in our air-conditioned rooms, along with stunning panoramic views of central Warsaw from higher floors. Enjoy amenities like a mini-bar, tea/coffee facilities, and a safe for your convenience.

Culinary Delights and Trendy Bar
Indulge in fusion and healthy dishes at Fusion Restaurant, watch as they are prepared in an open kitchen. Visit JP’s Café & Bar for a variety of cocktails and freshly prepared smoothies. Start your day with a breakfast featuring vegan options.

Wellness and Convenience at Your Fingertips
Stay connected with free internet and computer stations in the lobby. Keep up with your fitness routine at the 24/7 Westin WorkOut fitness centre, complete with a gym and sauna. Pamper yourself with massage and beauty treatments available upon request.

Book now to experience the perfect blend of luxury and convenience at The Westin Warsaw!

Important information:

The guests' credit card must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel.

Please note: If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing.

Please be informed that underground parking is FREE of charge during weekends (FR-SUN).

The guests' credit card must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel. Please note: If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing. Please be informed that underground parking is FREE of charge during weekends (FR-SUN)>

In accordance with the Act of May 13, 2016 on counteracting threats related to sexual crime and protecting minors, The Westin Warsaw is obliged to apply standards of protection for minors, in particular to establish the identity of the minor and his/her relationship with the adult with whom he/she is staying in the facility.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 140 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for 225 zł per person per night when using an existing bed.
    Children up to and including 12 years old stay for 80 zł per person per night when using an available extra bed.
    People 13 years old and over stay for 160 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 3745 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
N
Navigate31354754027 Friends getaway
2
Worst westin experience for a 5 star hotel
Pros:

This is the worst Westin hotel, checkin supposed to be 3 pm. We arrived 10.20 pm and beds not made up! They sold a room for 3 adults and the rooms are so small for 3 adults! Pls dont sell 3 bedded rooms knowingly full well the size of the rooms! Also the Roll away bed quality is disgusting - very soft! For a 5 star hotel This is trully not acceptable! The service is shocking! No effirt made to compensate guest -

2026-05-23 via Tripadvisor
M
Magdalena solo_traveller pl
10
2026-05-23 via Nuitee
H
Hana solo_traveller rs
8
2026-05-22 via Nuitee
O
Ovezdurdy couple tm
10
2026-05-21 via Nuitee
E
Edvardas couple lt
10
2026-05-21 via Nuitee
M
Meller solo_traveller pl
5
2026-05-17 via Nuitee
M
Monika couple pl
7
Stary hotel
Pros:

Obsluga klienta - przez email - na wysokim poziomie.

Cons:

Hotel jest stary. Pokoje niby po remoncie (pytanie kiedy) wygladaja dalej dramatycznie. Lazienka koszmarna. Podczas meldowania pytalam o wyjazd z parkingu - darmowy dla gosci. Oczywiscie musialam sie wrocic poniewaz jednak byla oplata - no tak, bilet trzeba najpierw przedziurkowac. Ale chyba wlasnie o to pytalam? Za prawie 800 zl za dobe naprawde są lepsze i nowsze hotele w Warszawie. Slynne lozka wcale sie są tak wygodne jak w USA.

2026-05-16 via Nuitee
M
Marcel couple pl
10
2026-05-16 via Nuitee
A
Andrii extended_group ua
9
Pros:

Вигляд з номеру, розташування та сніданок

Cons:

При замовлені вказували, що нам потрібно 2 номери з двома односпальними ліжками. Поселили у твін номер і пропонували спати на розкладному ліжку. Після довгих переговорів все-таки переселили у нормальний номер. На ліфтах постійні черги

2026-05-16 via Nuitee
O
oleg solo_traveller ua
8
2026-05-15 via Nuitee
T
Tomasz couple pl
10
Pros:

Czystość, uprzejmość personelu, darmowy parking

Cons:

Tłok na śniadaniu

2026-05-15 via Nuitee
J
Jarosław solo_traveller pl
10
2026-05-15 via Nuitee
J
Jürgen couple de
9
2026-05-14 via Nuitee
S
Sándor extended_group hu
9
2026-05-14 via Nuitee
A
Andrzej couple pl
10
Fantastyczny Hotel w dobrej lokalizacji
Pros:

Wygodne łózko i ciche pokoje, lubię ten hotel jak mam tylko okazje to w nim nocuję :)

Cons:

Nie dotyczy

2026-05-12 via Nuitee
B
Brigitta couple de
10
Wunderschön und wunderbare Tage in Hotel Westin.
Pros:

Alles einfach war optimal und befriedigend!

Cons:

Nichts

2026-05-11 via Nuitee
C
Christian couple de
10
Super Hotel und hervorragendes Spa
Pros:

Frühstück , Zimmer , Personal , Sauna , Massagen

2026-05-10 via Nuitee
B
Beata solo_traveller pl
10
Pros:

Lokalizacja, śniadanie , pokój

Cons:

Parking

2026-05-10 via Nuitee
P
PÉTER GERGŐ couple hu
10
2026-05-09 via Nuitee
K
Królewnaksiężniczka couple pl
10
Odpoczynek w Warszawie.
Pros:

Pyszne śniadania, przemiła obsługa, czyste i przestrzenne pokoje, wygodne łóżka. Cisza. Bardzo wypoczęliśmy. Wygodnie też było poruszać się po okolicy - blisko do Teatru Narodowego i Teatru Dramatycznego. Niedaleko Fabryka Norblina :)

2026-05-08 via Nuitee