Avignon Grand Hotel

Hotels
8.2 (3787 reviews)
34, bd Saint-Roch , Avignon , fr

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleaning issues
Breakfast quality
Parking costs

Categories

Cleanliness
7.53
Some reviews mentioned issues with cleanliness, such as musty smells and stained carpets.
Service
9
Staff received positive comments for being helpful and friendly.
Location
9.04
Many guests praised the hotel's excellent location.
Room Quality
7.99
Rooms were described as spacious and well-appointed, although some noted outdated decor.
Amenities
8.02
Amenities like air conditioning and spacious bathrooms were appreciated, but some lacked quality.
Value for Money
8.28
Guests felt the value was fair given the location, but some had concerns about maintenance.
Food and Beverage
7.53
Breakfast quality received negative feedback, although some enjoyed the options.
Overall Experience
8.2
Overall a solid experience, marred by a few issues but generally well-received.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:07

Property Description

Rooftop Pool for Relaxation

Avignon Grand Hotel offers a small rooftop pool, perfect for unwinding after a day of exploring the historic city. Enjoy a refreshing swim while taking in panoramic views of the surrounding area.

Charming Accommodations with Views

The non-smoking rooms and suites at the hotel provide a comfortable retreat with modern amenities. Some suites even boast balconies or terraces, offering stunning views of the property building, Mediterranean garden, or the fortified city of Avignon.

Convenient Location and Dining Options

Conveniently situated just outside the city's Middle Age walls and a short walk from Avignon Central Station, the hotel provides easy access to popular attractions like Palais des Papes. Guests can also indulge in delicious meals at Le Saint Louis restaurant or opt for breakfast on the private garden patio.

Experience the charm and convenience of Avignon Grand Hotel - book your stay now for a memorable getaway.

Important information:

Please note that when reserving 5 rooms or more, different terms and conditions can apply. Please contact the property for further details.

Please note that for long stays without prepayment, special conditions will apply. Please contact the property for further details.

Guests are required to show a photo identification and credit card used for booking upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that the swimming pool and the sun deck are open during summer months, according to the weather.

Free breakfast for children aged 7 and younger is offered when guests have breakfast on site. Guests eating breakfast in their rooms will be provided with a continental breakfast and a free continental breakfast for their children aged 7 or younger. For children aged 8 and older, breakfast will be charged EUR 18Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Jan 27, 2026 until Tue, Jun 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 1.80 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3787 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.28
Food and Beverage: 7.53
Overall Experience: 8.2
M
Mauro family_with_children it
7
Pros:

Vicinanza al centro citta', parcheggio sotterraneo, staff reception molto disponibile, camera ampia, doccia spaziosa

Cons:

Serramenti della camera da sistemare, fanno fatica a chiudersi,

2026-06-13 via Nuitee
G
Gustav couple at
6
Pros:

zentrale Lage

Cons:

Parksituation für Auto

2026-06-13 via Nuitee
P
Paul couple gb
5
Good location, paid secure underground parking available, dated decor in the bedroom no aircon
Pros:

Location very good
Breakfast very good selection hot and cold food and drinks. Extremely comfortable bed and bedding
Very clean fridge in bedroom

Cons:

Stained carpet in bedroom and damaged bathroom doorframe
No air conditioning in the whole hotel and just a fan in the bedroom was provided
Nice pool area but a few broken sun beds and uninviting
Only I bottle of water per person in the room per stay and none available in reception

2026-06-13 via Nuitee
S
Sigrid solo_traveller at
10
Pros:

Grosse Zimmer, viel Platz zur Verfügung, sehr geräumig

Cons:

Klimaanlage schlecht gewarzet unangenehmer Geruch im Zimmer

2026-06-13 via Nuitee
S
Sergio couple br
6
Marketed as a four-star hotel: Disappointing!
Pros:

Location, the room size is good, although the décor is outdated. The underground parking is a strong point, especially given the traffic restrictions in the city.

Cons:

It is not a true four-star hotel. The property is outdated, the reception area is poor, and the breakfast is below expectations.

2026-06-12 via Nuitee
B
Bruno family_with_children fr
5
Une expérience contrastée : une chambre décevante et heureusement une équipe professionnelle
Pros:

Nous étions en séminaire professionnel au Pont du Gard. L'emplacement correspondait à nos attentes puisque proche de la gare et du lieu de notre navette. Nous avons été très bien accueillis avec un souhait constant de répondre au mieux à nos besoins : sourire, réactivité et disponibilité caractérisent les employé.e.s de l'hôtel.

Cons:

climatisation ne fonctionnait pas et il régnait dans la chambre une odeur d'égout très désagréable. La douche est certes bien équipée en savon et shampoing (distributeurs fixés dans le mur) mais rien au niveau de la baignoire ; ce qui n'est pas très pratique ! La chasse d'eau des toilettes manque d'efficacité.

2026-06-12 via Nuitee
D
Doriane solo_traveller fr
3
Pas de clim
Pros:

L'hôtel est très bien situé

Cons:

Nous avons séjourné avec un bébé et un enfant en bas âge, et avons constaté en début de soirée que la clim ne fonctionnait pas. Après appel à la réception, nous apprenons que le problème est connu, mais apparemment personne n'a jugé bon de nous en avertir. On nous a proposé un ventilateur, mais sans possibilité d'ouvrir les fenêtres à cause des moustiques. 200€ pour une nuit affreuse. En guise d'excuse, on nous a indiqué que tout l'hôtel était concerné (comme si c'était mieux), et que l'on pouvait faire réclamation. Réclamation à laquelle nous n'avons jamais eu de réponse bien entendu, la direction ayant l'air de n'avoir aucune considération pour ses clients, ce qui se ressent côté personnel.
En plus de ce gros problème de confort de base pour un 4 étoiles et de mépris du client, on ne peut pas dire que le reste de l'établissement et des services soient à la hauteur : plinthes abîmées dans les chambres, propreté approximative, petit-déjeuner basique et peu fourni (plus de fruits en milieu de service par exemple), room service excessivement lent...

A fuir

2026-06-12 via Nuitee
H
Heiner couple ch
7
Wir würden das Hotel nicht mehr berücksichtigen
Pros:

Die Lage ist gut

Cons:

Das Hotel ist in die Jahre gekommen, alt und renovationsbedürftig
Das Frühstück ist durchschnittlich
Klimaanlage hat nicht funktioniert

2026-06-12 via Nuitee
S
Saziye family_with_children fr
10
Pros:

L’accueil , la chambre spacieuse, personnel agréable
Vraiment +++

2026-06-11 via Nuitee
P
Poussier couple fr
8
Bien
Cons:

Le petit déjeuner

2026-06-11 via Nuitee
M
Michael Loat couple gb
1
Pros:

The personnel were very kind and helpful. Breakfast was nice

Cons:

On a very hot day the air conditioning was not working. Room was very warm. When air con was switched on there was a bad smell in the room. Took until late in the evening to get a small air con unit so we could sleep. We were offered a other room but it would still have bern without air conditioning.

2026-06-10 via Nuitee
A
Andreas couple de
8
Zu empfehlen
Pros:

Top Lage für eine Besichtigung

Cons:

Etwas laut an der Straße

2026-06-10 via Nuitee
O
Onisto couple fr
2
Plus jamais…
Pros:

RIEN !!!
(À part l’emplacement)

Cons:

Pas de climatisation, 35 degrés dans la chambre, obligé de laisser les fenêtres ouvertes et la porte d’entrée de la chambre, dans l’espoir d’avoir une petit courant d’air…
L’annonce affiche un parking, mais ce n’est pas le cas. Il y a effectivement un parking à proximité, mais c’est une parking public. Résultat 20€ en plus.

2026-06-10 via Nuitee
G
guillaume solo_traveller fr
7
2026-06-10 via Nuitee
E
Elizabeth family_with_children ie
2
The location was good. But the hotel was awful.
Pros:

Location was good.

Cons:

The room was too hot to stay in.
The air conditioning was not working.
The television was not working.

2026-06-09 via Nuitee
A
Anne solo_traveller de
5
Pros:

Das Bett war gut

Cons:

Alles sehr in die Jahre gekommen. Wir hatten ein altes Zimmer. Das Frühstück war sehr übersichtlich und meines Erachtens eines Grand Hotels unwürdig

2026-06-08 via Nuitee
M
Maria Piera solo_traveller fr
9
Pros:

Ottima colazione. piscina piccola ma molto carina sul tetto

Cons:

Letto scomodo, materasso assolutamente non adatto a un hotel 4 stelle

2026-06-08 via Nuitee
J
Jean couple fr
8
2026-06-08 via Nuitee
N
Netnapha solo_traveller ch
5
Pros:

ทำเลดีค่ะ

2026-06-08 via Nuitee
I
Irina family_with_children fr
10
2026-06-08 via Nuitee