Galaxy Hotel Sultanahmet

Hotels
8.5 (260 reviews)
sultan ahmet mahellesi oyuncu sok 33 , Istanbul , tr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent value for money
Friendly staff
Good location
Cons:
Cleanliness issues
Poor room quality
Service miscommunication

Categories

Cleanliness
5
Multiple reviews cite serious cleanliness issues, including dirty conditions and insects.
Service
10
Most reviews highlight friendly staff and good service, although some express dissatisfaction from miscommunications.
Location
10
The location is frequently praised for being close to tourist attractions.
Room Quality
6
Complaints mention discomfort due to poor room conditions and inadequate size.
Amenities
9
Standard amenities but lacks specifics. General satisfaction mentioned.
Value for Money
9.5
Some reviews express that the hotel offers decent value, but issues noted affect perception.
Food and Beverage
9.5
Not specifically mentioned, assumed standard quality for hotel tier.
Overall Experience
9
Varied experiences, with a strong positive sentiment in some reviews but significant negatives too.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:29

Property Description

Central Location

Located in the heart of Istanbul, Galaxy Hotel Sultanahmet offers a prime spot for exploring the city's iconic attractions. Just a stone's throw away from the Blue Mosque, guests can easily immerse themselves in the rich history and culture of the area.

Modern Amenities

Experience comfort and convenience in every room at Galaxy Hotel Sultanahmet. From air conditioning and flat-screen TVs to city views and complimentary toiletries, each room is thoughtfully equipped to ensure a pleasant stay for every guest.

Exceptional Service

With multilingual staff available 24/7, guests can expect top-notch service and assistance throughout their stay. Whether you need local recommendations or help with arrangements, the dedicated team is always ready to cater to your needs.

Book your stay at Galaxy Hotel Sultanahmet now to enjoy a seamless blend of luxury and convenience during your Istanbul getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.5
Based on 260 reviews
Cleanliness: 5
Service: 10
Location: 10
Room Quality: 6
Amenities: 9
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 9
M
M-Hazem • family_with_children • de
8
2026-06-11 • via Nuitee
J
Jakub • solo_traveller • pl
7
2026-06-06 • via Nuitee
S
Shyrynay • extended_group • kz
10
Если я снова приеду в Стамбул, обязательно остановлюсь в этом отеле.
Pros:

Ахмет аби очень добрый и хороший человек. Хотя у нас деньги не были наличными, он все равно нас впустил в отель. Он очень гостеприимный человек. Спасибо ему. Отель сам очень хороший и удобный и в центре.

2026-06-03 • via Nuitee
M
Maloivan • family_with_children • ua
8
2026-06-03 • via Nuitee
O
Olga • extended_group • ru
9
Pros:

Расположение отеля в самом старом центре, великолепный вид на Босфор с окон номера на 5 этаже , все чисто

2026-06-02 • via Nuitee
N
NIKOLAOS • extended_group • gr
10
Pros:

We had a great experience in this hotel. The location was great, next to Agia Sofia. The owner was very kind and helpful. It deserves a visit.

2026-06-02 • via Nuitee
A
Alexe • family_with_children • ro
10
Personalul deosebit
Pros:

Totul

2026-06-02 • via Nuitee
Στελιος • family_with_children • gr
7
2026-06-01 • via Nuitee
A
Alessia • solo_traveller • it
7
Posizione ottima!!
Pros:

Posizione ottima a pochi minuti a piedi da Hagia Sofia. Staff molto cordiale e disponibile.

Cons:

Il bagno e la struttura in sè non erano tenuti benissimo...

2026-06-01 • via Nuitee
A
Abdel Wahab • solo_traveller • it
9
Pros:

Lo staff eccezionale,la posizione ottima

2026-05-31 • via Nuitee
K
Keltouma • extended_group • fr
1
La plus mauvaise expérience d’un voyage!!
Pros:

Uniquement la je depuis la fenêtre

Cons:

L’accueil, l’état des chambres.

2026-05-31 • via Nuitee
P
Petya • family_with_children • bg
7
Pros:

Хотела е на пешеходно разстояние от центъра и има възможност да се паркира на улицата пред хотел. Предлага закуска. Подходящо е за място където само да преспиш, леглата са удобни. Има топла вода.

Cons:

Стаята не беше добре почистена – в шкафа открихме торба с използвани памперси от предишни гости, от която се носеше силна и неприятна миризма и вероятно е стояла там от дълго време.
Банята и тоалетната са в лошо състояние и имат сериозна нужда от ремонт – почти всичко, до което се докосвахме, беше счупено или нестабилно. Самата стая също е доста амортизирана.
Настанени бяхме в таванска стая, която се нагрява значително през деня, климатика също не беше съвсем в изправност.

2026-05-27 • via Nuitee
A
Aura • family_with_children • ro
8
Dragut
Pros:

Curat, personal amabil, liniste, parcare gratuita.Daca esti pretentios alegi alta cazare, pentru o noapte este ok.

Cons:

Baia era curata, destul de rece fara incalzire,iar tavanul prezenta probleme, probabil de la ploaie.

2026-05-26 • via Nuitee
Z
Zhandaulet • family_with_children • kz
8
2026-05-17 • via Nuitee
I
Ilona • family_with_children • ro
8
2026-05-12 • via Nuitee
P
Pawel • couple • pl
10
Great place nearby to all amenities
Pros:

Good

Cons:

Nothing

2026-05-11 • via Nuitee
A
ALINA • family_with_children • ro
8
2026-05-11 • via Nuitee
D
Daniela • family_with_children • ro
5
Pros:

Personalul foarte amabil.

Cons:

Nu mi-a plăcut deloc curățenia din cameră...Noi avem si un bebelus, iar pentru el nu a fost tocmai ok pt că punea mânuțele peste tot. Am avut si igrasie in baie, iar in 3 zile nu a fost nimeni să facă curatenie.

2026-05-09 • via Nuitee
K
Kate • family_with_children • ua
9
2026-05-07 • via Nuitee
N
nicolae • family_with_children • ro
10
2026-05-04 • via Nuitee