Holiday Inn Express & Suites - Austin - Round Rock by IHG

Hotels
•
Holiday Inn Express
9.2 (332 reviews)
2340 IH 35 North , Round Rock , US
+1 512-243-7877

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Spacious room with big bathtub
Good breakfast variety
Cons:
Cleanliness issues
Room infestations
Overpriced during events

Categories

Cleanliness
7.7
Multiple mentions of bugs, roaches, and general cleanliness issues indicate areas needing improvement.
Service
10
Consistently mentioned friendly and accommodating staff, contributing positively to the experience.
Location
9.7
Convenient location noted by several guests, indicating it as a strong point of the stay.
Room Quality
8.7
Positive feedback on room size; however, issues like cleanliness and old facilities impacted the score.
Amenities
9.2
Amenities such as the fitness room and spacious rooms are appreciated despite some negatives.
Value for Money
8.7
Some complaints about the high price relative to the experience; considered decent value overall.
Food and Beverage
9.7
Wide variety in breakfast offerings received positive remarks, contributing favorably to guest satisfaction.
Overall Experience
9.9
Overall guest sentiment indicates a good experience despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:44

Property Description

Convenient Location
Stay at our 3-star hotel in Round Rock, just minutes away from popular attractions like Texas Memorial Stadium and Dell Diamond.

Comfortable Accommodation
Relax in our well-appointed rooms featuring air conditioning, plush bedding, and modern amenities for a comfortable stay.

Complimentary Breakfast
Start your day right with a delicious continental breakfast included with your stay at Holiday Inn Express & Suites - Austin - Round Rock.

To book your stay at our IHG Hotel, visit our website or call our 24-hour front desk today!

Important information:

Please note that the property is going through renovation works until June 2017. The pool will be closed during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

9.2
Based on 332 reviews
Cleanliness: 7.7
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.7
Overall Experience: 9.9
J
Johnny • couple • us
10
We got there late but it was comfortable. Just to get away from family and just resting for a night was good for us.
Pros:

Excellent location. Easy access to highway. Great restaurants near by. Bacon for breakfast. Most hotels don’t go bacon.

Cons:

Actually none

2026-09-14 • via Nuitee
R
Ramos • solo_traveller • us
8
Pros:

la habitación muy limpia

Cons:

tiene detalles en el baño y habia una pequeña humedad en el techo y el tv no tenia Internet

2026-09-07 • via Nuitee
R
Ron • couple • us
8
2026-09-07 • via Nuitee
C
Cesar • extended_group • us
5
Unhelpful
Pros:

Location great

Cons:

Lobby staff

2026-08-28 • via Nuitee
C
Cesar • extended_group • us
6
Good location, but very poor front desk service.
Pros:

The hotel is in a very convenient location.

Cons:

The front desk staff provided very poor customer service. They were unfriendly, unhelpful, and did not make any effort to resolve our concerns

2026-08-28 • via Nuitee
C
Cesar • family_with_children • us
5
2026-08-28 • via Nuitee
C
Cesar • extended_group • us
5
Poor service from the front desk staff.
Pros:

Location great

Cons:

The front desk staff provided very poor customer service. They were unfriendly, unhelpful, and did not offer any solutions when we had a problem with our reservation

2026-08-28 • via Nuitee
K
Kathryn • couple • us
9
2026-08-27 • via Nuitee
H
Heidi • family_with_children • us
10
2026-08-26 • via Nuitee
S
Sugey Yadira • family_with_children • us
5
Booking reservations were complicated
Pros:

Great location,

Cons:

Lobby staff unhelpful and complicated

2026-08-24 • via Nuitee
M
Maikel • family_with_children • de
9
2026-08-17 • via Nuitee
B
Bernadette • couple • us
1
We did not stay, it was awful. We found another room. Management was not helpful.
Pros:

Location

Cons:

Building has a bad odor.
Rooms are in bad shape, carpets are filthy and smells nasty in the room. Elevator did not work and stair case up to the rooms was nasty and the carpet was disgusting. Building’s ac didn’t keep the building cool. Torn carpet and broken tile and grout.

2026-08-04 • via Nuitee
R
Robert • couple • us
2
Better left unsaid;!
Pros:

Coffee maker as advertised was not available; you had to ask for it; microwave was inoperable; management could not address problem until next day which was the day we checked out…

Cons:

This property under new management was not the same place which we had used before; the bed was horrible; horrible!

2026-08-03 • via Nuitee
M
Maria • family_with_children • us
7
Cons:

Dirty Cleaning gloves left on bathroom floor.

2026-07-25 • via Nuitee
A
Adeyemo • solo_traveller • us
7
2026-07-22 • via Nuitee
K
Kathleen • extended_group • us
10
2026-07-13 • via Nuitee
N
Nitika • couple • us
9
2026-07-01 • via Nuitee
S
Sarita • couple • us
9
2026-06-28 • via Nuitee
J
Jessica • family_with_children • us
8
2026-06-25 • via Nuitee
E
Eligio • couple • us
10
2026-06-24 • via Nuitee