Hyatt Regency Sonoma Wine Country

Hotels
•
Hyatt Regency
8.1 (860 reviews)
170 Railroad Street , Santa Rosa , us
+1 707-284-1234

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful scenery
Family-friendly atmosphere
Cons:
Cleanliness issues
Underrated food quality

Categories

Cleanliness
7.06
Presence of ants and spiders in rooms and common areas; noted need for thorough cleaning.
Service
9.03
Employees were helpful and responsive, despite some understaffing issues experienced.
Location
9.57
Excellent location, very convenient, and a highlight of the property.
Room Quality
6.52
Rooms noted as outdated with cleanliness issues.
Amenities
9.05
Pool and hot tub were well-received; general amenities were standard.
Value for Money
8.01
Concerns over additional costs like parking and resort fees relative to the experience.
Food and Beverage
6.56
Food quality at breakfast not satisfactory; limited options available.
Overall Experience
9.03
Mixed overall experience with some positives but significant negatives affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:44

Property Description

Luxurious Accommodations

Indulge in the comfort of air-conditioned rooms equipped with modern amenities such as a flat-screen TV, iHome stereo system, and a private granite bathtub.

Relaxing Outdoor Amenities

Unwind by the outdoor pool and hot tub, or enjoy a drink at the bar and restaurant offering al fresco dining.

Convenient Location

Located in the heart of Sonoma's Wine Country, with easy access to 400 wineries and various outdoor activities, Hyatt Regency Sonoma Wine Country is the perfect retreat.

Experience the charm of Wine Country living at Hyatt Regency Sonoma Wine Country. Book now for an unforgettable stay!

Important information:

A $35 daily fee is assessed to all reservations for destination amenities including complimentary morning coffee in the lobby, infused water in lobby throughout day, 2 water bottles daily upon request, wi-fi access, bicycles and helmets, games in the Sonoma Courtyard, outdoor heated pool and fitness center, complimentary wine tastings on Friday evenings and discounts to our wine partners. We are thankful to our wine partners that offer our guests special 2 for 1 tastings offered at their tasting rooms. Please see the Front Desk for the current list of partnerships and be sure to call ahead of time to ensure availability and or to book an appointment. Don’t forget to let them know you will be our guests to receive discount.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 860 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.57
Room Quality: 6.52
Amenities: 9.05
Value for Money: 8.01
Food and Beverage: 6.56
Overall Experience: 9.03
J
Jean Pierre • family_with_children • mx
8
Comfortable stay in Sonoma Wine Country
Pros:

Very comfortable rooms. Convenient location in Santa Rosa with good restaurants nearby. Appreciated the recommendation on wineries close by and discount with the hotel.

Cons:

General areas and gardens need some care. Buffet breakfast was very standard for the price.

2026-07-25 • via Nuitee
S
Shahar • solo_traveller • il
10
2026-07-25 • via Nuitee
G
Geneviève • extended_group • ch
8
2026-07-25 • via Nuitee
R
Rebecca • solo_traveller • us
10
Great overnight stay with the kids
Pros:

The heated pool was great! The kids loved it. They also did s'mores the night we stayed which was an awesome perk. The room was clean and the staff was super nice and helpful. Breakfast was one of the best hotel breakfasts we've had in a while.

2026-07-24 • via Nuitee
D
Dagmar • couple • us
8
2026-07-23 • via Nuitee
M
Mary Ann • family_with_children • us
10
We would enjoy returning
Pros:

Beautiful pool and courtyard.
Many special touches such as s’mores for kids and wine tastings.

2026-07-23 • via Nuitee
B
Birgitta • couple • se
7
2026-07-23 • via Nuitee
K
kcO3819HF • NONE
2
painful
Pros:

Upon late arrival/checking in, I was very tired from flying from LAX. The young male receptionist at the front desk started arguing: "You have not paid for breakfast, so you cannot have breakfast here!" However, I knew I had paid for it. Anyways, instead of being so unprofessional and hostile, he could have simply asked me to pay again. And I would have gladly done. But he kept arguing. I will never go there again.

2026-07-22 • via Tripadvisor
T
Tammy • couple • us
10
2026-07-22 • via Nuitee
K
Kristi • extended_group • us
7
Desk staff didn’t greet us or asked how was our stay
Cons:

The advertised wine tasting did not happen..Also the hotel adked fir my credit card (which I resumed was for incidentals ) They immediately put around $500 dollars. I informed them and they acted like that was normal and it was removed the charge the next day

2026-07-22 • via Nuitee
A
august772015 • Business • Seattle, Washington
2
Disappointing Communication and Unmet Expectations
Pros:

I have stayed at many Hyatt properties, but this experience was unlike the Hyatt standard I expect. Communication was very poor. I repeatedly explained that my stay was fully covered by the hospital and that cost was not an issue. As a cardiologist traveling for an interview, all I wanted was a quiet room to rest and prepare.
Instead, the staff kept focusing on complimentary upgrades, which completely missed the point. It felt like no one was listening. Joao, the supervisor, initially offered Hyatt points, which I accepted, but then later suggested a complimentary upgrade instead. I did not want perks or extras—I wanted my concerns addressed.
To make matters worse, the Wi‑Fi was very slow and unreliable. Overall, I left feeling unheard and disappointed by the lack of communication and understanding from the front desk team. Hyatt can do better.

2026-07-21 • via Tripadvisor
M
Meander64907975777 • Friends getaway
10
We found our place....
Pros:

We are just back from a wonderful trip to Sonoma and Napa where we stayed at the Hyatt Regency Sonoma Wine Country. We had a fabulous time! This is an annual trip for our little group of lifelong dear friends and we've stayed someplace different every time. Next year, we'll be back the Hyatt. The location is absolutely perfect to get everywhere we want to go - from the Armstrong Redwoods to Bodega Bay, Napa and all over Sonoma. It is perfect! Hajar N. at the desk is the picture of anticipatory service! Her knowledge of the area is vast and her commitment to excellence service was demonstrated daily. Jonathon & Miriam & Shaun at the bar were FABULOUS! Friendly and welcoming and able to pivot from service to the lacrosse teams & their parents with the hotel's signature s'mores experience to servicing the adults enjoying the lobby bar and patio. They make a fabulous Manhattan and a Saphire Martini, btw. We met Nahir at checkout and he exemplified the same commitment to excellence. Again, we'll be back next year!

2026-07-19 • via Tripadvisor
L
Larissa • solo_traveller • us
9
Pros:

Beautiful place, the pool was so nice and warm, we loved the courtyard and the smore supplies available. Beds were comfortable, rooms were clean. Staff was friendly. Overall excellent experience.

Cons:

One of the rooms we had a number of lights didnt work, im not sure if there was a problem with the electrical in this room but the bathroom light didnt work along with a couple lamps and I even had to move the coffee maker to a different outlet. Also the price was ok but there were some hidden fees. On top of parking, it was more than I was expecting bur probably pretty standard in a place like this.

2026-07-15 • via Nuitee
G
Glaser • family_with_children • us
7
nice stay
Pros:

location, rooms, overall layout

Cons:

only breakfast, no restaurant for lunch or dinner

2026-07-14 • via Nuitee
S
Sonia • couple • us
7
2026-07-12 • via Nuitee
L
Lindsey • solo_traveller • us
9
2026-07-10 • via Nuitee
A
A2913KUjamesr • NONE
6
disappointed in Santa Rosa
Pros:

Place is average more dogs in the hotel than a local Kennel. I would not expect this from a Hyatt. Also, $35.00 destination fee which they claim is a resort fee. Just because you have a pool doesn't mean it is a resort. Holiday Inn's have pools.

2026-07-09 • via Tripadvisor
M
MA11363 • Couples
10
Santa Rosa gem for lodging
Pros:

Our great experience here started with the friendly valet who warmly welcomed us & took care of our luggage & car. The front desk was also welcoming & helpful. Our King Premier room was spacious - both the bedroom/sitting area & the bathroom…worth the upgrade. The location was nice…an easy walk to downtown for dinner but away from the noise & hubbub. A perfect choice for lodging in Sant Rosa.

2026-07-08 • via Tripadvisor
K
Karen • solo_traveller • us
9
Decent price for a very nice property in an excellent location
Pros:

Location was great. Pool area was very nice, as was the bar.

Cons:

Now I realize I already reviewed my stay earlier. I mentioned that the walkway from the parking lot is so narrow that people need to step to the side if someone with a rolling suitcase walks from the opposite direction. On the other hand, I hate to say anything about the walkway that would disrupt the absolutely beautiful landscaping throughout the grounds

2026-07-06 • via Nuitee
R
Rickyrackz • solo_traveller • us
10
2026-07-05 • via Nuitee