Quality Hotel The Reef

Hotels
•
Strawberry
8.2 (476 reviews)
Tordenskjoldsgade 14 , Frederikshavn , dk

listing image 1
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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice location
Cons:
Cleanliness issues
Misleading room descriptions

Categories

Cleanliness
7.45
Several mentions of cleanliness issues, including outdated and unclean bathrooms.
Service
8.95
Consistently praised for friendly and helpful staff.
Location
8.45
Good location with nearby restaurants and attractions.
Room Quality
7.45
Some guests found the rooms lacking in amenities and not matching the description.
Amenities
7.95
Adequate facilities like the tropical water park, although some areas were noted as cold.
Value for Money
7.95
Value perception was mixed due to pricing concerns for certain amenities.
Food and Beverage
8.95
Highly rated breakfasts and dining options.
Overall Experience
8.45
Overall enjoyed with positive highlights about the tropical experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:35

Property Description

Luxurious Tropical Water Park

Experience a tropical paradise at Scandic The Reef with its 80-meter water slide and various pools, saunas, and spas. The perfect spot for relaxation and fun for all ages.

Family-Friendly Entertainment

From a children’s playroom with toys to arcade games and air hockey for older kids, there's something for everyone at the hotel. Keep the whole family entertained throughout the stay.

Delightful Dining Options

Indulge in European cuisine at Det Gule Pakhus and savor organic breakfast at Restaurant Calypso. For light meals and refreshments, head to Lobster Bob’s Bar and Café. A culinary journey awaits at every corner.

Book now and treat yourself to a memorable stay at this exceptional hotel.

Important information:

Please note that the dinner restaurant is closed on 31 December.

Opening hours for the waterpark during Christmas are:
23 December: 08:00 - 18:00
24 December: 10:00 -16:00
25 December: 10:00 - 18:00
26 December: 10:00 - 22:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AAL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 9 years old stay for DKK 300 per person per night when using an existing bed.
    People 3 years old and over stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs DKK 125 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 476 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.45
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.45
A
Annette • couple • se
10
2026-05-30 • via Nuitee
G
Gabriele • solo_traveller • dk
9
Pros:

Indretning, elevator til vand området. Nemt at bestille bord så der ikke var overfyldt til morgen buffet .

Cons:

Mange mennesker da vi ankom om fredagen , der var hurtigt betjening .
Svært at se selvbetjening stedet .

2026-05-29 • via Nuitee
G
Guddidisaster • solo_traveller • lu
8
2026-05-29 • via Nuitee
F
Farouq • family_with_children • dk
7
Pros:

Water park

Cons:

Rooms, facilities, accessories, equipments

2026-05-29 • via Nuitee
P
Per • solo_traveller • dk
10
2026-05-28 • via Nuitee
K
Katrine • family_with_children • dk
8
2026-05-28 • via Nuitee
R
Robert • family_with_children • de
8
2026-05-28 • via Nuitee
P
Peter • family_with_children • dk
10
2026-05-26 • via Nuitee
N
Nataliya • solo_traveller • ua
10
Pros:

Very nice spa. Clean, warm with many zones for everybody:). Close to farry. Exactly recommend

2026-05-26 • via Nuitee
P
Pamela • solo_traveller • no
8
Pros:

Schönes Schwimmbad und gute Atmosphäre

Cons:

Relativ teuer, wäre schön gewesen mit Wasserkocher und Kaffe, zum Beispiel.
Teilweise lange Wartezeiten beim Frühstück

2026-05-26 • via Nuitee
L
Lene broen • family_with_children • no
8
2026-05-25 • via Nuitee
E
Evelina • couple • se
5
Trevlig vistelse men hade högre förväntningar på hotellet
Pros:

Nära centrum, bekvämt att kunna bada när man vill, fina rum. Hade turen att få ett rum med Fin utsikt över hamnen

Cons:

Fanns ej kylskåp på rummen, fanns bara handduk till en person - annars fick man fråga i receptionen. Blev väldigt varmt på rummen. Var inte städat ordentligt - dammigt på toa osv.
Upplevde att äventyrsbadet men något mindre, men passade bra för avkoppling

2026-05-25 • via Nuitee
C
charlotte • extended_group • dk
7
Dejligt og ikke overfyldt af mennesker
Pros:

Gennemført stil og mange muligheder

Cons:

Badelandet godt men meget målrettet småbørns familier
Manglede mere wellness
Manglede sol spots udendørs

2026-05-25 • via Nuitee
S
Sahin • couple • dk
7
İlk deneyimlemem değil ve sonuncuda olmayacak muhtemelen. Tavsiye ediyorum
Pros:

Genel olarak temiz ve çocuk dostu bir otel. Konforlu odalar ve ilgili personel.

Cons:

Tv de sorun vardı. Kahve ve su yok normalde standart olarak odalarda olması gerekiyor.

2026-05-24 • via Nuitee
S
Sylwia • solo_traveller • dk
9
Pros:

Venlig og meget hjælpsom personale. Børnene var vild med vandland. God mad.

Cons:

Rengøring 7,5/10

2026-05-24 • via Nuitee
M
Morten • family_with_children • dk
7
Fin ophold.
Pros:

Morgenmaden var god. Dog mangelfuld med plads. Langsom opfyldning og afrydning af borde.

Cons:

Sengen med opredning og at der var et minikøleskab.

2026-05-24 • via Nuitee
N
Nels • couple • dk
10
2026-05-23 • via Nuitee
T
Thomas • solo_traveller • de
7
2026-05-22 • via Nuitee
H
hajialikhan • solo_traveller • dk
6
2026-05-22 • via Nuitee
K
Kristin • couple • se
7
Pros:

Trevligt hotellrum. Bra badhotell

Cons:

Bokade tider för frukost där det inte framkom när frukostbuffén stängde. Personalen dukade bort direkt och kom och tog våra tallrikar innan vi knappt hunnit äta klart.

2026-05-21 • via Nuitee