Phoenix Flower Hotel

Hotels
9.4 (931 reviews)
No.244 1/4 Street Cat Ba town, Cat Hai district, Hai Phong city , Cat Ba , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Cycling
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Construction noise
Limited breakfast options

Categories

Cleanliness
8.55
Some guests reported issues with hair found in the bed and towels not absorbing.
Service
10
Staff were consistently described as friendly, helpful, and accommodating.
Location
10
Great location near the center and beach, although ongoing construction affects views.
Room Quality
8.55
Issues with hard mattresses and discomfort were noted, but rooms were clean and spacious.
Amenities
10
Renting scooters and organizing trips were appreciated, but some outlets were poorly designed.
Value for Money
9.05
Generally a good value given location and staff, though some expectations on view not met.
Food and Beverage
9.05
Breakfast options were limited, but good quality was mentioned.
Overall Experience
10
Despite some drawbacks, many guests had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:25

Property Description

Convenient Location and Comfortable Stay
Phoenix Flower Hotel, nestled in Cat Ba just steps away from Cat Co 1 Beach, offers a tranquil retreat with a garden, free parking, and a welcoming terrace. The 24-hour front desk, room service, and complimentary WiFi ensure a seamless stay for guests.

Modern Amenities and Stunning Views
Each air-conditioned unit is well-equipped with a flat-screen TV, fridge, and kettle. Guests can enjoy city views from their rooms and relax in the private bathroom with free toiletries. Wake up to a delicious breakfast with buffet, continental, or American options.

Explore and Unwind
Embark on a cycling adventure around the area or opt for bike hire to visit nearby attractions like Cat Co 2 Beach and Cannon Fort. End your day in comfort at Phoenix Flower Hotel, where relaxation meets convenience.

Book your stay now at Phoenix Flower Hotel for a memorable experience in Cat Ba!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HNA

Location

Guest Reviews

9.4
Based on 931 reviews
Cleanliness: 8.55
Service: 10
Location: 10
Room Quality: 8.55
Amenities: 10
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 10
M
Marquette • solo_traveller • vn
9
Best hotel in its category
Pros:

For a hotel in this price range, it was really good. The hotel is run by a nice family, who keeps the premises super clean. I had a room with a nice view on the bay (a bit obstructed by a hideous huge complex built in front of it). Aircon worked perfectly. Water was hot and with good pressure. Location is really great, in downtown and super close (short walk) to the nice beaches

Cons:

Breakfast was not available when I visited because the cook was not there. But I got a discount to make up for it, without even asking for it.

2026-05-17 • via Nuitee
C
Catia Inacio • solo_traveller • pt
8
Pros:

Da localização, wc impecável com água quente e pressão suficiente, e o atendimento muito prestável e sempre com.muita simpatia

2026-05-01 • via Nuitee
N
Natalia • couple • il
10
2026-04-30 • via Nuitee
M
Marc • couple • fr
10
TRES BEL HOTEL JE RECOMMANDE
Pros:

TRES BEL HOTEL JE RECOMMANDE FORTEMENT

Cons:

TOUT ETAIT TRES BIEN

2026-04-30 • via Nuitee
D
Deed • couple • nz
8
Pros:

Excellent location, hot water, quiet aircon, comfy beds, super friendly staff (she owned a dog, so how can she not be???). My first mango pancake for breakfast!!

Cons:

Communication at breakfast was a bit difficult when not even Google Translate worked, but all things considered, not really a problem.

2026-04-04 • via Nuitee
T
Thomas • family_with_children • ch
5
2026-04-04 • via Nuitee
B
BUN • solo_traveller • fr
8
Cons:

Le p’tit déjeuner

2026-03-31 • via Nuitee
Y
Yash • couple • in
7
2026-03-31 • via Nuitee
P
Philippe • couple • be
7
Cons:

Dommage que la vue met n’était plus… de nouvelles constructions gâchent la vue 🥺

2026-03-28 • via Nuitee
D
Devlin • couple • nz
2
Does not match advertised accommodation details
Cons:

Door was difficult to lock.

Room advertised as -sea view- but due to construction, there was zero sea view.

Breakfast was toast. Some fruit. Different again, as to what was advertised.

Room was advertised as -serviced daily- this did not happen. No clean towels supplied. No face cloths.

2026-03-28 • via Nuitee
A
Adam • solo_traveller • au
6
2026-03-24 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

Rooms were big and clean, staff were helpful when needed

Cons:

The breakfast is pretty poor, plenty of places to get a good breakfast

2026-03-24 • via Nuitee
M
Mario • couple • de
9
2026-03-19 • via Nuitee
F
Friedbert • solo_traveller • de
7
2026-03-14 • via Nuitee
C
Christiaan • couple • za
1
2026-03-12 • via Nuitee
N
Nicolaas • couple • nl
8
Handig aan de boulevard gelegen hotel met fijne kamer
Pros:

Ligging, ruime kamer met uitzicht

Cons:

Had een wat goedkope uitstraling

2026-03-03 • via Nuitee
M
Madelene • solo_traveller • ca
7
Pros:

Location. Good value for price.

Cons:

Breakfast was limited. Room was dated and in need of a refresh.

2026-02-14 • via Nuitee
R
ryan • couple • au
10
Pros:

Good location near a nice beach

Cons:

Fair bit of construction going on nearby which weren’t expecting

2026-02-09 • via Nuitee
V
Valérie • couple • fr
5
Pros:

La localisation

Cons:

Au 7 eme étage, on entend le chariot à roulettes de la salle du petit déjeuner située au 8 eme étage
L isolation entre les chambres est très moyenne
Petit déjeuner médiocre

2026-02-08 • via Nuitee
J
Jonathan • solo_traveller • gb
6
2026-02-08 • via Nuitee