hotel emma next

Hotels
8.2 (3063 reviews)
Eendrachtsplein 12 , Rotterdam , nl

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Shared kitchen
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Hygiene concerns
Shower issues

Categories

Cleanliness
7.4
Some concerns about hygiene, especially regarding the curtains and walls.
Service
8.7
Guests commented on the hospitable reception and friendly staff.
Location
8.9
Central location with easy access to attractions.
Room Quality
7.9
Rooms were comfortable and well-furnished, but some issues noted.
Amenities
7.7
Lack of a mini fridge and a small shower issue were mentioned.
Value for Money
8.4
Generally considered good value for the central location.
Food and Beverage
8.5
Compliments for breakfast and coffee facilities.
Overall Experience
8.1
Overall, guests expressed satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:04

Property Description

Convenient Location
Hotel Unplugged is ideally situated in Rotterdam's Centrum district, just a stone's throw away from key attractions such as Diergaarde Blijdorp and Erasmus University.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with modern amenities including free WiFi, flat-screen TVs, and private bathrooms, ensuring a relaxing stay.

Nearby Attractions
Explore Rotterdam's vibrant culture with popular sites like Museum Boijmans van Beuningen and Markthal Rotterdam within easy reach of the hotel.

Experience the best of Rotterdam at Hotel Unplugged - book your stay now for a memorable getaway!

Important information:

Please note that the credit card used for the booking must be presented upon check-in. Please be advised: the staff is not present 24/7. You can gain access to the property through ringing the bell at the front door.

Please be advised: our staff is not present 24/7.
To ensure a smooth check-in process, we strongly advise to provide our staff with your WhatsApp (phone) number before the day of arrival. On the day of arrival, we will send you a link that provides access to the property and your room via an application with two buttons. Check-in at the kiosk is not necessary anymore.
Without the digital key, you can gain access to the property by ringing the bell at the front door. A colleague will respond and open the door for you. You can self-check in on floor 0 in our coffee corner on the right.
In case you have any questions, you can always reach us by phone via +31 6 1117 8243.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3063 reviews
Cleanliness: 7.4
Service: 8.7
Location: 8.9
Room Quality: 7.9
Amenities: 7.7
Value for Money: 8.4
Food and Beverage: 8.5
Overall Experience: 8.1
D
dingena couple nl
8
Pros:

Locatie

2026-05-23 via Nuitee
D
de Groot couple nl
5
Niet voor herhaling
Pros:

Bed was comfortabel

Cons:

De kussens waren zo hard als stenen, de kamer stroomde over door de douchen en het putje dat niet doorliep, de airco werkt niet en met z’n tweeën word het dan erg warm. Aangegeven bij een personeelslid en “we moesten maar even het raam openzetten” ipv de airco werkend te krijgen. Gelukkig zat er een hor in. Continue junkies voor de deur wat niet mega prettig voelt. Veel te duur voor wat je krijgt.

2026-05-22 via Nuitee
A
Andreas solo_traveller cy
8
2026-05-20 via Nuitee
J
J couple nl
6
Pros:

De manier van hoe de bedden zitten Is niet comfortabel zijn te hoog

Cons:

Ruimte

2026-05-20 via Nuitee
L
LIVANOS solo_traveller gr
5
Pros:

Μόνο η τοποθεσία άξιζε και τό προσωπικό,οι ρεσεψιονίστ ήταν ευγενικοί και εξυπηρετικοί.

Cons:

Ήμουν στο Δωμάτιο Νο 8 δεν δούλευε η κλειδαριά, τό κρεβάτι ήταν σέ άλλη διάταξη, άλλου η πρίζες αλλού η τηλεόραση, τό μπάνιο ήταν λες ήταν βιτρίνα μαγαζιού, κυρίως όμως δεν είχε ζεστό νερό στο ντουζ....κ.α.

2026-05-19 via Nuitee
S
Scoular couple gb
7
2026-05-19 via Nuitee
G
Ghosh solo_traveller de
1
Nicht buchen!!
Pros:

Nichts

Cons:

Habe ein Zimmer im Basement bekommen. Blick zur Straße. Besser gesagt auf die Beine der Bauarbeiter. Ich inspizierte die Matratze, mache ich immer wegen Bettwanzen) und fand eine fleckige und mit Haaren übersäte Matratze vor. In der Zwischenzeit saß ein Mann vor meinem Fenster und rauchte Crack..
Ich ging wieder hoch und teilte dem Hotelmitarbeiter mit, dass das Zimmer unzumutbar ist. Er sagte ich hätte halt Budget gebucht. Daraufhin sagte ich, dass es aber keine Fotos aus dem Basement bei Booking gibt und auch keinen Hinweis darauf. Zudem kostet die Nacht 100 Euro!! Nach einem Telefonat bekam ich ein anderes Zimmer im Basement, nach hinten raus. Gleiches Problem, nur diesmal war das Badezimmer auch dreckig. Wieder gesprochen und nach einigem Hin und Her bekam ich ein Zimmer im 2. Stock. Was soll ich sagen: genauso dreckig, aber hinzu war das Fenster total von Taubendreck übersät. Wieder beschwert. Dann wurde mir zum Glück eine kostenfreie Stornierung angeboten, die ich natürlich annahm. Das Angebot ging mit einem „Bitte verlassen Sie sofort das Hotel“ einher.
Alles andere, außer einer kostenfreien Stornierung, hätte ich auch nicht akzeptiert.
Ich reise sehr viel, aber sowas habe ich noch nicht erlebt. Bitte nicht buchen!!

2026-05-19 via Nuitee
L
linda family_with_children nl
8
Perfecte locatie om Rotterdam te ontdekken
Pros:

De locatie was top! De kamers leuk ingericht

Cons:

Hygiene mag veel beter. Beetje viezig.. Ook wat achterstallig onderhoud omdat niet alles werkte en alles wel weer eens likje verf mag. Het personeel mag ook iets meer betrokken zijn.

2026-05-18 via Nuitee
A
Annemarie solo_traveller nl
6
Pros:

Het bed was heel fijn, goede stevigheid.

Cons:

Het design van de badkamer is niet logisch. De hele badkamer is overstroomd nadat iemand gedoucht heeft. Ook was de badcel verre van schoon; vlekken en haren.

2026-05-18 via Nuitee
Y
Yannis solo_traveller fr
4
Cons:

Mur de la chambre abîmé et sale ! Sa mérite un coup de peinture , pas de vue

2026-05-17 via Nuitee
N
Nhejla solo_traveller ch
8
2026-05-17 via Nuitee
C
Cora family_with_children de
9
Sehr gutes Hotel für einen Städtetrip
Pros:

Die Lage hat uns gut gefallen und dass alles digital war.

Cons:

./.

2026-05-16 via Nuitee
M
Maya family_with_children be
8
Great location, friendly staff, and good basic lodging.
Pros:

Kind and friendly staff, great location close to central station, museums, restaurants. Complimentary tea and coffee. Upper-level room was quiet and easily accessible by elevator. Not luxurious but good basic accommodation.

Cons:

Room was a bit dusty—not dirty, just seemed like it needed a wipe down and freshening up.

2026-05-15 via Nuitee
S
Seys solo_traveller be
4
slecht
Pros:

Rotterdam

Cons:

geen ontbijt een te kleine kamer

2026-05-14 via Nuitee
B
Betka couple cz
10
Cons:

okoli pred hotelem, je to opravdu primo v centru ale cena za to je ze pred hotelem jsou dileri a jini lide se kterymi se necitite uplne bezpecne

2026-05-14 via Nuitee
W
Witold solo_traveller nl
8
2026-05-14 via Nuitee
C
Claudia solo_traveller gb
4
Pros:

Ease of access and automated check-in process

Cons:

Basement room with window facing metro square. We had issues with homeless people sitting at the window and tapping it and making noises. When we contacted the reception no one replied. The complaint was passed on by the AI bot but no one followed up on it the next morning.

2026-05-14 via Nuitee
B
Bernhard family_with_children at
8
2026-05-13 via Nuitee
K
Kevin solo_traveller us
7
Bad location at night
Pros:

It was clean and comfortable. You can control the heat/AC. It's convenient to get to main areas of the city.

Cons:

The plaza in front of the hotel becomes a hangout for the homeless later in the day. Some even camping out right next to the steps to the hotel. Since my room was in the basement, the window is at sidewalk level. So I had to listen them yelling and fighting throughout the night. It also felt unsafe leaving and returning to the girl at night with them hanging around.

2026-05-12 via Nuitee
D
dirk solo_traveller nl
6
Pros:

Concert

Cons:

Ligging, bed.

2026-05-12 via Nuitee