Numa Brussels Royal Galleries

Hotels
Independent
9.2 (125 reviews)
Rue d'Arenberg 18, Brussels, 1000 , Brussels , BE

Facilities

Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Elevator
Express check-out
Smoke-free property
Eco-friendly toiletries
Coin laundry on site
Coworking spaces
See all facilities

Review Highlights

Pros:
Modern and stylish
Great central location
Cons:
Room cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.3
Several reviews mentioned issues with smells and dirty carpets.
Service
9.8
Overall positive feedback on staff when present and helpful WhatsApp communication.
Location
10
Described as excellent, central to attractions and transport.
Room Quality
8.8
Acknowledged as cozy and clean but some noted issues with heating and space.
Amenities
9.3
Clean gym and room amenities were appreciated but room upgrades needed.
Value for Money
9.3
Overall good experience, particularly for location and digital service.
Food and Beverage
8.3
Breakfast options were limited and received some criticism.
Overall Experience
9.8
Guests enjoyed their stays and recommended for younger travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:06

Property Description

Welcome to Numa Brussels Royal Galleries, your perfect urban retreat nestled in the heart of Brussels!

Luxurious Accommodations
Experience comfort in one of our 100 air-conditioned rooms, complete with down comforters, premium bedding, and espresso makers for that perfect morning pick-me-up. Enjoy entertainment on flat-screen televisions while staying connected with complimentary wireless internet access.

Prime Location
Situated just a short stroll from iconic landmarks like La Grand Place and the Royal Palace, our hotel places you in the center of cultural excitement. Discover local gems such as the Galeries Royales Saint-Hubert and the breathtaking St. Michael and St. Gudula Cathedral.

Convenient Amenities
Our commitment to your convenience shines through with express check-out, luggage storage, and laundry facilities, ensuring your stay is as seamless as possible.

Book your stay today and indulge in the vibrant charm of Brussels at Numa Brussels Royal Galleries!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 125 reviews
Cleanliness: 8.3
Service: 9.8
Location: 10
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.8
A
ARTURO solo_traveller mx
1
Pros:

Nada estaba super sucias la habitación, el.peraonal no resuelve

Cons:

Habitación muy sucias no lo recomiendo

2026-07-25 via Nuitee
G
Gary solo_traveller gb
8
Comfortable and convenient
Pros:

Comfortable, quiet room, well located.

Cons:

Nothing

2026-07-25 via Nuitee
L
Leen family_with_children il
9
Excellent Digital Experience and Perfect Location
Pros:

We had a fantastic stay at this hotel. The location was excellent, just a short walk from Brussels Central Station and the city center, making it very easy to explore everything on foot.
One of the best things about this hotel was its fully digital experience. There was no traditional reception desk, but communication through WhatsApp was quick, efficient, and very helpful whenever we needed assistance.
The self check-in process was incredibly convenient. We completed everything from our phones, and our room was accessed using a digital code, making the whole arrival process smooth and hassle-free.
The gym was another highlight—it was spacious, modern, and equipped with a great selection of new equipment.
We also really appreciated the luggage storage service. After checking out, we were able to securely store our bags in lockers until 8:00 PM by setting our own personal code. This made our last day in Brussels much more comfortable and stress-free.
Another great feature was the self-service laundry room with both washing machines and dryers, which was very useful during our trip. We also liked that cleaning supplies were available for guests to use whenever needed, which was a thoughtful and practical touch.

Cons:

The only downside was that the room was a bit small. There wasn’t enough space to comfortably fit more than one suitcase, which made it difficult to move around the room with 2 Suitcases and a baby stroller.
The storage space was also quite limited. Instead of a wardrobe, there was only a hanging rack and a small table, so it wasn’t ideal for guests staying longer or traveling with more luggage.
Other than that, everything was excellent, and we had a very enjoyable stay.

2026-07-25 via Nuitee
M
manal couple eg
7
thanks for the staff
Pros:

the location is good the breakfast was perfect

Cons:

nothing

2026-07-25 via Nuitee
E
Eric couple fr
9
2026-07-25 via Nuitee
M
Magali couple fr
9
Pros:

Excellent !

Cons:

Emplacement

2026-07-25 via Nuitee
P
PAULO solo_traveller br
8
Pros:

Ótima localização. Próximos a excelentes restaurantes e pontos turísticos. A poucas quadras da estação central

2026-07-25 via Nuitee
L
Lorenza couple it
9
2026-07-24 via Nuitee
H
Hernández Torres solo_traveller es
10
Genial!!!
Pros:

La ubicacion excelente y lo bien que va el sistema de entrada, habitaciones, lockers, areas comunes

2026-07-24 via Nuitee
K
KETEVAN solo_traveller ge
8
2026-07-24 via Nuitee
H
Hernández Torres solo_traveller es
10
Pros:

El tamaño de la habitacion esta muy bien, tiene todo lo necesario para una estancia comoda, sin preocuparte por la llave de la habitacion y muy bien tener cabinas isonorizadas en el lobby con muchos puntos de conexion. Un super plus es tener acceso al hotel antes del check in y despues del check out y que puedas dejar tus maletas en los lockers hasta que la habitacion este lista o hasta que tengas que irte al aeropuerto/tren

2026-07-24 via Nuitee
N
Nico solo_traveller de
10
2026-07-24 via Nuitee
R
Reena solo_traveller at
8
2026-07-24 via Nuitee
K
Karolina solo_traveller pl
1
This is the worst customer service I have ever experienced
2026-07-24 via Nuitee
Ольга couple ua
10
2026-07-24 via Nuitee
A
Alice solo_traveller fr
8
2026-07-24 via Nuitee
A
Aileen couple pr
10
Estancia estupenda
Pros:

Todo

2026-07-23 via Nuitee
R
Rafael couple br
1
I was very disappointed with my stay.
Cons:

The hotel has no reception and virtually no customer support, which made the experience frustrating from the moment we arrived. The breakfast was extremely basic and did not justify the high price of the hotel.

The surrounding area felt unsafe, especially at night. The street is very dark, deserted, dirty, and there were many homeless people around, making us uncomfortable walking outside.

Another major inconvenience was that the hotel doesn’t offer even basic amenities such as bottled water. There are no vending machines, no bar, and nowhere nearby to buy anything. After arriving, we had to walk all the way to the train station just to buy a bottle of water.

Considering the price charged, I do not believe this hotel offers good value for money, and I would not recommend staying here.

2026-07-23 via Nuitee
R
Rafael solo_traveller br
1
Cons:

Very disappointing stay. There is no reception or proper customer support, and the breakfast is very basic for the price charged.

The area around the hotel feels unsafe at night—it’s dark, dirty, deserted, and has many homeless people. There are also no vending machines, no bar, and nowhere nearby to buy even a bottle of water. We had to walk to the train station just to get water after arriving.

Overall, this hotel is overpriced and not worth the money.

2026-07-23 via Nuitee
A
Andrea family_with_children it
8
Ottima posizione per visitare Bruxelles e dintorni
Pros:

Posizione ottima, camera piccolina ma arredata con cura, hotel accogliente.

Cons:

Pulizia non presente se non per soggiorni oltre un certo numero di notti o a pagamento, la cosa non era chiarissima.
Lo staff non é presente, hotel completamente digitale.

2026-07-23 via Nuitee