Garner Hotel Dusseldorf - Main Station by IHG

Hotels
•
Garner
7.2 (6408 reviews)
Graf-Adolf-Stra?e 94 , Düsseldorf , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Varied breakfast options
Cons:
Cleanliness issues
Inconsistent room quality
Noise disturbances

Categories

Cleanliness
5.53
Several mentions of dirtiness, including stained sheets and remnants from previous guests.
Service
8
Generally friendly staff, though there were some issues with communication regarding room changes.
Location
8.54
Convenient location for public transport and city access.
Room Quality
6.49
Some rooms had discrepancies in quality, and there were noise issues.
Amenities
6.02
Limited amenities were mentioned; some essential items were missing.
Value for Money
7.48
Mixed feelings about pricing; some felt it was reasonable, while others thought breakfast was overpriced.
Food and Beverage
8.03
Breakfast received positive feedback, being described as extensive and fresh.
Overall Experience
7.5
Despite some complaints, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:38

Property Description

Convenient Location in Düsseldorf
Located just a short walk from Düsseldorf Main Station, Novum Hotel Madison offers free WiFi and a 24-hour reception for your comfort.

Elegant Rooms with Modern Amenities
Experience the charm of wooden furniture in each room, along with a private bathroom, bathtub, hairdryer, satellite TV, and a desk for your convenience.

Delicious Breakfast and Nearby Attractions
Start your day with a full breakfast buffet in the bright restaurant. Explore the vibrant Old Town district within a short walk and visit the Königsallee shopping street easily.

Ready to experience comfort and convenience in Düsseldorf? Book your stay at Novum Hotel Madison now!

Important information:

Please note that cots and extra beds are only available on request, and must be approved by the hotel.
When booking [7] rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 6408 reviews
Cleanliness: 5.53
Service: 8
Location: 8.54
Room Quality: 6.49
Amenities: 6.02
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 7.5
T
tanjutoker • solo_traveller • tr
1
iyi bir konaklama olmadi
Pros:

biraz konumunu oda cok az

Cons:

otel olanaklari cok az
odalar eski
klima yok
yola cok yakin oldugu icin 24 saat trafik gurultusu var
bizim konaklamamuz sirasinda baska bir otel musterisinin odasinda hirsizlik oldu bu cok kotu bir konu oldu bizi uzdu

yani otel booking otellerine yakismiyor
iyi degil

2026-05-30 • via Nuitee
B
Bettina • couple • de
10
Super
Pros:

Alles sehr sehr gut vielen dank

2026-05-30 • via Nuitee
I
Ius16 • solo_traveller • tr
8
Nice stay
Pros:

Location and staffs are very nice.. Room was large enough.. Also they gave early check in..

Cons:

No aircon and it was a bit hot.. Also a water boiler and tea-cofee bags could be better..

2026-05-30 • via Nuitee
M
Mattia • couple • it
10
2026-05-30 • via Nuitee
M
Misericòrdia • couple • es
9
2026-05-29 • via Nuitee
F
Friebel • family_with_children • de
10
Toll
Pros:

Alles

2026-05-28 • via Nuitee
D
Dylan • extended_group • nl
8
Pros:

Beleefd en goed voor groepen

2026-05-28 • via Nuitee
A
Adam • extended_group • de
3
2026-05-27 • via Nuitee
M
Michaela • solo_traveller • de
8
2026-05-27 • via Nuitee
C
Carmen • solo_traveller • de
8
2026-05-27 • via Nuitee
ΝΑΤΑΛΙ • family_with_children • gr
8
Το δωμάτιο ήταν ευρύχωρο και άνετο. Σχετικά κοντά στο σημείο ενδιαφέροντος μας. Σε γενικές γραμμές ε
Pros:

Δεν πήρα πρωινό, δίπλα υπάρχει πληθώρα επιλογών για πρωινό και φθηνότερα και με μεγάλη ποικιλία

Cons:

Δεν υπάρχει ψυγείο στο δωμάτιο. Άργησε το check in, το δωμάτιο δεν ήταν έτοιμο στην ωρα του και δεν με ενδιαφέρει αν οι προηγούμενοι άργησαν να φύγουν, αυτό είναι θέμα διαχείρισης

2026-05-26 • via Nuitee
K
Ksenia • couple • ua
10
2026-05-26 • via Nuitee
D
Daniela • extended_group • de
5
Pros:

Nah am Bahnhof.

2026-05-26 • via Nuitee
S
Sebastian • solo_traveller • pl
8
Klimatyczny odpoczynek w sercu Dusseldorfu.
Pros:

Hotel położony jest w wyjątkowej lokalizacji, w samym centrum miasta przy dworcu PKP (pociągi). Ponadto z dworca PKP jest krótki (9) minut dojazd na lotnisko. Hotel jest ponadto usytuowany przy większości atrakcji turystycznych. Smaczne śniadanie. Gorąco polecam!

Cons:

Wszystko było w porządku. Nie znajduję zastrzeżeń. Hotel spełnił swoje zadanie.

2026-05-26 • via Nuitee
Q
Qais • family_with_children • gb
10
Was great hotel
Pros:

Location and the staff

Cons:

N/A

2026-05-25 • via Nuitee
H
Heiss • solo_traveller • de
7
Pros:

Gutes zentrales Hotel in der Nähe des Hauptbahnhofs.

Cons:

Parkplatz nicht vorhanden

2026-05-25 • via Nuitee
Y
Yusuf • family_with_children • tr
6
2026-05-25 • via Nuitee
S
Sinan Erdoğdu • solo_traveller • tr
1
Pros:

Merkeze yakın olması

2026-05-25 • via Nuitee
M
Moharos • solo_traveller • hu
10
Pros:

Tökéletes elhelyezkedés. Minde amit szerettem volna gyalog tàvon belül. A személyzet kedves udvarias. A recepciósok és a reggeliztetö hölgy mind profik és kedvesek. Külön kiemelem, hogy bàrkivel beszéltem mindenki azonos színvonalat hozott kommunikacióban, rugalmassàgban és kedvességben. 😊 A szobàk tisztàk kényelmesek, olyanok mint a képeken. Külön dicséret pluszban a szobaasszonyoknak, akik làthatatlan angyalként figyeltek a rendre 😊

2026-05-25 • via Nuitee
J
Joachim Anton • solo_traveller • de
7
Cons:

Defektes Mobilar
- fehlender Schrankschlüssel (Untertisch)
- fehlender Knauf (Schublade)

2026-05-24 • via Nuitee