Garner Hotel Dusseldorf - Main Station by IHG

Hotels
•
Garner
7.2 (6650 reviews)
Graf-Adolf-Stra?e 94 , Düsseldorf , de
+49 211 16850

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Varied breakfast options
Cons:
Cleanliness issues
Inconsistent room quality
Noise disturbances

Categories

Cleanliness
5.53
Several mentions of dirtiness, including stained sheets and remnants from previous guests.
Service
8
Generally friendly staff, though there were some issues with communication regarding room changes.
Location
8.54
Convenient location for public transport and city access.
Room Quality
6.49
Some rooms had discrepancies in quality, and there were noise issues.
Amenities
6.02
Limited amenities were mentioned; some essential items were missing.
Value for Money
7.48
Mixed feelings about pricing; some felt it was reasonable, while others thought breakfast was overpriced.
Food and Beverage
8.03
Breakfast received positive feedback, being described as extensive and fresh.
Overall Experience
7.5
Despite some complaints, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:38

Property Description

Convenient Location in Düsseldorf
Located just a short walk from Düsseldorf Main Station, Novum Hotel Madison offers free WiFi and a 24-hour reception for your comfort.

Elegant Rooms with Modern Amenities
Experience the charm of wooden furniture in each room, along with a private bathroom, bathtub, hairdryer, satellite TV, and a desk for your convenience.

Delicious Breakfast and Nearby Attractions
Start your day with a full breakfast buffet in the bright restaurant. Explore the vibrant Old Town district within a short walk and visit the Königsallee shopping street easily.

Ready to experience comfort and convenience in Düsseldorf? Book your stay at Novum Hotel Madison now!

Important information:

Please note that cots and extra beds are only available on request, and must be approved by the hotel.
When booking [7] rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 6650 reviews
Cleanliness: 5.53
Service: 8
Location: 8.54
Room Quality: 6.49
Amenities: 6.02
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 7.5
R
Richie • family_with_children • au
7
Pros:

Close to the train station , staff were helpful and friendly

Cons:

No aircon and there was ALOT of noise from the trams and restaurants below

2026-07-25 • via Nuitee
V
Viktoriia • solo_traveller • de
8
2026-07-25 • via Nuitee
S
S • family_with_children • tr
7
2026-07-25 • via Nuitee
Y
Yuliia • solo_traveller • ua
10
2026-07-25 • via Nuitee
O
Oliver • solo_traveller • de
8
Pros:

Personal wie immer sehr freundlich und zuvorkommend

2026-07-25 • via Nuitee
L
lena • couple • de
8
2026-07-25 • via Nuitee
Y
Yuliia • solo_traveller • ua
10
2026-07-25 • via Nuitee
T
Tatjana Klein • couple • cy
10
Perfect location, great price and quality far exceeds the low price.
Pros:

Location, staff helpfulness and the room was amazing!

Cons:

Not having kettle in room.

2026-07-24 • via Nuitee
M
Mohamed • solo_traveller • eg
7
2026-07-24 • via Nuitee
N
Natalia • family_with_children • se
4
Pros:

Frukosten var oväntat bra.

Cons:

Rummen var slitna, det fanns ingen AC på hotellet och hissen ur funktion.

2026-07-24 • via Nuitee
A
Anastasiia • couple • pl
7
Lokalizacja czystosc cena
Pros:

Personel fajny, na godzinę wcześniej zameldowali.
Żelazko…. Zawsze z nimi problem
Nie wiadomo gdzie trzeba iść żeby wyprasować

2026-07-24 • via Nuitee
M
MANUEL PEDRO • couple • es
10
Pros:

Sobre todo la ubicación, cerca estación de tren, casco antiguo, etc..

2026-07-23 • via Nuitee
H
Hoang • solo_traveller • cz
9
2026-07-23 • via Nuitee
S
Silva • couple • pt
6
2026-07-23 • via Nuitee
S
Sunay • couple • nl
10
Zeer goed.
Pros:

Ik vond vooral team van personeel zeer, maar zeer vriendelijk en meedenkend met gast die verblijft.


Ik raad het zekers aan!

Cons:

Schoon; aangename kamer

2026-07-23 • via Nuitee
M
mirella • solo_traveller • it
9
2026-07-23 • via Nuitee
A
Ana M • solo_traveller • de
9
Logistisch tolle Lage, freundliches Personal
Pros:

Tolle Lage - nur wenige Gehminuten bis zum Duesseldorf HBF, viele Essensmöglichkeiten in der Nähe. Logistisch sehr gut gelegen. Sehr nettes und freundliches Personal an der Rezeption. Gute Kaffee an der Rezeption.

Cons:

Wenn man Fenster im Zimmer zur Strasse hat und komplette Ruhe nachts braucht - wird es evtl. komplizierter, einzuschlafen. Für mich war das in Ordnung da ich ein Großstadtmensch bin.

2026-07-23 • via Nuitee
J
Johan • family_with_children • ch
9
Grosses Zimmer, sehr gutes Frühstück und Nähe zum Bahnhof
Pros:

Grosses Zimmer, sehr gutes Frühstück und Nähe zum Bahnhof

Cons:

Kein Air-Conditioning im Zimmer

2026-07-23 • via Nuitee
C
Catalin Robert • solo_traveller • ro
5
Pros:

The room is big

Cons:

There is no AC, is to hot in all the hotel and you can't sleep because of trams.

2026-07-22 • via Nuitee
M
Maike • solo_traveller • de
5
2026-07-22 • via Nuitee