Comfort Inn & Suites Nashville Near Tanger Outlets I-24 Antioch

Hotels
•
Comfort
6.3 (634 reviews)
400 Collins Park Drive , Antioch , US
+1 629-206-7411

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location near interstate and Tanger Outlet
Complimentary breakfast praised (decent to excellent)
Many guests reported clean rooms and comfortable beds
Friendly housekeeping and some courteous staff (named staff praised)
Affordable / good value reported by several guests
Cons:
Multiple reports of rude or unprofessional front desk staff, including denied check-in and discriminatory behavior
Inconsistent cleanliness: dirty rooms, items left behind, missing towels
Maintenance issues: clogged sinks, broken shower heads, low water pressure, AC leaks causing humidity
Refund/cash handling problems and slow refund processing (7-10 business days)
Limited dietary options at breakfast (e.g., lack of Keto selection)

Categories

Cleanliness
5
Mixed reports: several guests praised rooms as clean, but multiple complaints of dirty rooms (expired food, found shaver), missing towels, wet/ humid rooms and inconsistent housekeeping.
Service
5.5
Mixed service sentiment: several guests praised welcoming housekeeping and polite staff (Earline, some front desk mentions), but there are multiple serious complaints about rude/unprofessional desk staff, denial of check-in and discriminatory behavior.
Location
7.5
Generally positive: many guests cited a great, convenient location (close to interstate and Tanger Outlet) and easy access.
Room Quality
5.8
Mostly acceptable rooms and comfortable beds reported, but several maintenance problems noted (clogged sink, broken shower head, low water pressure, AC leaking causing humidity).
Amenities
7
Breakfast and parking are frequently praised (complimentary breakfast described as excellent); however some requested options (e.g., keto) were missing.
Value for Money
6.2
Several guests commented that the hotel offered good value and affordable rates, though refund handling and unexpected cash charges reduced perceived value for some.
Food and Beverage
7
Breakfast receives consistently positive mentions (decent to excellent), with the main negative being limited dietary options (Keto selection requested).
Overall Experience
6.4
Overall mixed experience: many guests would stay again and highlight cleanliness and location, while a number of stays were marred by rude staff interactions and maintenance/cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated just 16 minutes from downtown Nashville, our Comfort Inn & Suites offers easy access to the city's vibrant attractions.

Relax and Unwind: Enjoy our indoor heated pool, hot tub, and complimentary WiFi for a relaxing stay.

Amenities Galore: Each room features modern conveniences like a microwave, refrigerator, and coffee maker. Take advantage of our fitness center, business center, and daily continental breakfast.

Book your stay at Comfort Inn & Suites Nashville Near Tanger Outlets Antioch for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

6.3
Based on 634 reviews
Cleanliness: 5
Service: 5.5
Location: 7.5
Room Quality: 5.8
Amenities: 7
Value for Money: 6.2
Food and Beverage: 7
Overall Experience: 6.4
S
Stallings • family_with_children • us
10
2026-10-31 • via Nuitee
C
Chequita • couple • us
2
2026-10-26 • via Nuitee
C
Charlsie • couple • us
5
It’s was ok for what I needed
Pros:

Location

Cons:

N/A

2026-10-22 • via Nuitee
A
Angela • family_with_children • us
10
2026-10-20 • via Nuitee
Y
Yasmine • couple • us
10
2026-10-20 • via Nuitee
R
Rameisha • family_with_children • us
1
Pros:

They denied me at the entrance the men at the desk was very racist denied me didn’t let check in and wouldn’t give me my money back

Cons:

Everything

2026-10-19 • via Nuitee
E
Elvato • family_with_children • us
2
Cons:

This is a very old and outdated hotel.

2026-10-19 • via Nuitee
A
Albert • solo_traveller • us
1
2026-10-18 • via Nuitee
M
Marshay • solo_traveller • us
1
2026-10-18 • via Nuitee
T
Theresa • couple • us
3
2026-10-18 • via Nuitee
J
Joshua • family_with_children • us
6
2026-10-15 • via Nuitee
D
Dennis • couple • us
9
2026-10-14 • via Nuitee
M
Mackenzie • couple • us
9
Would stay here again.
Pros:

We had a suite it was very nice and clean.

Cons:

Affordable, clean, friendly staff.

2026-10-13 • via Nuitee
J
Justine • solo_traveller • us
10
2026-10-12 • via Nuitee
J
Jennifer • family_with_children • us
8
They stay was good no complaints here
Pros:

The lady at the front desk was very nice helpful and was super sweet I would stay here again again because of her

2026-10-10 • via Nuitee
W
William • couple • us
10
Great location we will be back.
Pros:

We were greeted and welcomed with the most warm hospitality from housekeeping. A very nice lady named Earline made our visit feel like home. The complimentary breakfast was excellent as well.

2026-10-08 • via Nuitee
Y
Yeison • solo_traveller • us
2
Cons:

Me cobraron 60$ en efectivo en la recepción de la cual no me lo devolvieron, no tenía toalla para bañarse y cuando fui a entregar las llaves de la habitacion nadie me atendió y dure una hora esperando, ademas tuve que dejar las llaves en una caja de recepción

2026-09-19 • via Nuitee
N
Nanith • solo_traveller • us
7
I enjoyed my stay and the staff was so professional and welcoming
2026-09-14 • via Nuitee
M
Madison • couple • us
7
2026-09-13 • via Nuitee
L
Lauren • family_with_children • us
5
It was a decent stay for one night but I would not recommend for a long stay.
Pros:

Good location, easy to get to. Decent breakfast in the morning.

Cons:

Our sink was clogged so we were not able to use it. We weren’t there long enough to have someone fix it. Shower water pressure wasn’t great.

2026-09-10 • via Nuitee