Hotel Ahl Meerkatzen

Hotels
Novum Hotels
6 (2163 reviews)
Mathiasstr. 21 , Cologne , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Central location
Comfortable beds
Cons:
Uncleanliness
Unfriendly service
Room facilities issues

Categories

Cleanliness
3.21
Multiple reviews highlighted poor cleanliness, including dirty dishes and a filthy bathroom.
Service
6.18
Staff was friendly at times, but overall service was unprofessional and unfriendly during breakfast.
Location
9.22
Central location mentioned positively in multiple reviews.
Room Quality
4.67
Issues with room facilities mentioned, including malfunctioning TV and heating.
Amenities
6.2
Limited breakfast options and small dining area led to negative feedback.
Value for Money
6.16
Expectation of better quality for the rate paid were not met, leading to perceived poor value.
Food and Beverage
5.21
Breakfast criticized for having little variety and small portions.
Overall Experience
7.18
Mixed feelings due to central location but significant issues with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:35

Property Description

Convenient Location in Cologne's Old Town
The Novum Hotel Ahl Meerkatzen Köln Altstadt is ideally located in the heart of Cologne's old town, offering easy access to key attractions and transportation links. Just a short 5-minute walk from the historic Heumarkt square and its underground station, guests can effortlessly explore the city.

Comfortable Rooms with Free Wifi
Enjoy a stay in bright and welcoming rooms at the Novum Hotel Ahl Meerkatzen Köln Altstadt, all equipped with complimentary Wifi for your convenience. Whether you're traveling for business or leisure, stay connected throughout your visit.

Delicious Breakfast and Nearby Landmarks
Start your day right with a delicious and varied breakfast buffet served daily. With the Koelnmesse Exhibition Centre just a 5-minute underground ride away and the iconic Cologne Cathedral within a 15-minute walk, the hotel is the perfect base for your Cologne adventures.

Book your stay at the Novum Hotel Ahl Meerkatzen Köln Altstadt now and experience comfort and convenience in the heart of the city.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6
Based on 2163 reviews
Cleanliness: 3.21
Service: 6.18
Location: 9.22
Room Quality: 4.67
Amenities: 6.2
Value for Money: 6.16
Food and Beverage: 5.21
Overall Experience: 7.18
R
Ralf solo_traveller de
3
Wie gesagt ,das Preis Leistungsverhältnis war knapp erreicht!
Pros:

Das ein Aufzug vorhanden ist und das Empfangspersonal war freundlich.

Cons:

Zimmerausstattung ( noch nicht einmal eine Nachttisch Leuchte )
Frühstück war sehr elementar
sehr schmutziger Boden im Frühstücksraum

2026-05-30 via Nuitee
M
Michael couple de
1
Ich war schon 4 mal in diesem Hotel, aber so etwas wurde mir noch nie angeboten
Pros:

Die Lage zum Zentrum.

Cons:

In diesem Zimmer muss ein Wasserschaden gewesen sein, das Laminat war aufgequollen, die Schränke, Betten waren abgestoßen, es gab keine Nachtischlampen, der TV funktionierte auch nicht. Nach Reklamation konnte uns nur ein Zimmer angeboten werden, in dem das Licht im Bad nicht funktionierte.An diesem Wochenende war von der Hotelleitung niemand da, auch nach E-Mail- Beanstandung erfolgte keine Rückantwort.

2026-05-30 via Nuitee
R
Rober extended_group eg
1
A Terrible Experience from Start to Finish
Pros:

This was one of the worst hotel experiences I have ever had. The hotel was extremely dirty, and I strongly advise everyone not to book this hotel or even consider staying there.

The room had bed bugs, which made our night absolutely miserable and very stressful. The location is also inconvenient and far from most attractions.

To make matters worse, there was a very rude staff member on duty on May 30, 2026, around 6:00 PM, whose behavior was completely unprofessional and unacceptable.

I would not recommend this hotel to anyone. Please avoid this place and look for other accommodation options.

Cons:

The room had bed bugs, which made our night absolutely miserable and very stressful. The location is also inconvenient and far from most attractions.

I would not recommend this hotel to anyone. Please avoid this place and look for other accommodation options.

This was one of the worst hotel experiences I have ever had. The hotel was extremely dirty, and I strongly advise everyone not to book this hotel or even consider staying there.

2026-05-30 via Nuitee
A
Abdul couple de
2
2026-05-30 via Nuitee
O
Oksana solo_traveller de
8
2026-05-30 via Nuitee
W
WetBearBerlin solo_traveller de
3
Reise in die Vergangenheit.
Pros:

Einzig die zentrale Lage in Köln wäre erwähnenswert.

Cons:

Das Zimmer stammt wahrscheinlich aus den späten 80ern. Wollmäuse ohne Ende. Laminat derart kaputt und abgewohnt. Zugang über die Feuertreppe im Hinterhof. Beim Frühstück wurden wir aufgefordert den Tisch schnell zu räumen da dieser für andere Gäste benötigt wird, und das in einer Art und Weise die doch etwas befremdlich war.

2026-05-30 via Nuitee
N
Nancy solo_traveller ie
5
Personnel sympathique, bonne localisation
Pros:

Proximité du centre

Cons:

Pas de clim

2026-05-30 via Nuitee
R
Rita solo_traveller de
8
2026-05-29 via Nuitee
A
alwahida solo_traveller de
4
Das Jahr 1264 lässt grüssen!+
Pros:

Das Frühstück incl. war ansprechend hat den kontinentalen Standart durch die Auswahl an Produkten aufgewertet.

Cons:

Der Teppich war sehr verschmutzt und es hat zudem aus den Ausgüssen vom Bad gemuffel. Die Sicherheit am Treppen Geländer war fragwürdig. Es wackelte so dass wir uns nicht trauten zuzugreifen um festzuhalten. ( sind älteres Semester 😉)

2026-05-29 via Nuitee
J
Jessica solo_traveller de
1
Nicht zu empfehlen - nicht buchen!
Pros:

Eigentlich nichts

Cons:

Die Einrichtung, die Matratze, das Personal, das Frühstück

2026-05-29 via Nuitee
A
Armando solo_traveller es
7
Pros:

La ubicacion, zona tranquila a escasos minutos del centro de la ciudad

2026-05-28 via Nuitee
S
Saeid family_with_children ir
6
Cons:

Parkplatz
Kühlschrank

2026-05-27 via Nuitee
C
Christin solo_traveller de
1
Nie wieder...mega schlecht!!!
Pros:

Frühstück war ok
Lage war gut

Cons:

Zimmer über den Hinterhof, alles alt, kaputt und runtergekommen
Tv kaputt, angeblich seit ein paar Tagen...
Aber mind. Seit September 2025

2026-05-27 via Nuitee
A
Abdellah solo_traveller gb
6
2026-05-26 via Nuitee
J
Jürgen solo_traveller de
6
Pros:

Unkompliziert, beim ein und auschecken

2026-05-26 via Nuitee
A
Andreas Deutz solo_traveller de
6
2026-05-25 via Nuitee
M
Maxim couple be
3
Teleurgesteld en vuil!
Pros:

De locatie

Cons:

De kamer was zeer vuil. We vonden haren van andere gasten in het bed en in de badkamer, en het tapijt was ook vies. Daarnaast was de kamer extreem warm. Er was geen airconditioning aanwezig en aan de receptie konden ze ons zelfs geen ventilator aanbieden.

De receptionist sprak enkel Duits en zeer gebrekkig Engels, wat de communicatie moeilijk maakte.

Ook konden we niets koel bewaren in een frigo aan de receptie voor de volgende dag.

Tot slot was er veel nachtlawaai, waardoor we slecht hebben geslapen.

2026-05-25 via Nuitee
B
Bosoman1957 solo_traveller nl
7
Pros:

Heerlijke douche en lekker bed.
Prijs zeer laag

Cons:

Geen TV en geen drankautomaat

2026-05-23 via Nuitee
N
Naira solo_traveller am
7
Pros:

Hotel is good, room is good, location is near to station.

Cons:

Just next to the hotel were bad shops, I didn't like it.

2026-05-23 via Nuitee
R
Roßberg couple de
10
2026-05-22 via Nuitee