Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice amenities
Cons:
Cleanliness issues
Room maintenance problems
Value for money concerns

Categories

Cleanliness
7.78
Several reviews mentioned issues with cleanliness, including dusty rooms and dirty bed linens.
Service
8.75
Mixed sentiments; while some guests noted slow service, others appreciated the friendly staff.
Location
8.79
Many reviews highlighted the good location of the hotel.
Room Quality
7.74
Complaints about room cleanliness and some issues with maintenance.
Amenities
8.77
Positive comments about the pool and breakfast quality, although some areas were noted as needing improvement.
Value for Money
7.73
Reviewers felt the pricing did not match the quality received, citing various issues.
Food and Beverage
8.28
Reviews mentioned very good breakfast and restaurant experiences overall.
Overall Experience
8.55
The average of sentiments reflects a mixed experience overall, with positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:46

Property Description

Urban Retreat in Escazu

Luxurious Guest Rooms
Indulge in modern comfort with high-speed internet, soundproof windows, blackout curtains, and premium Egyptian cotton bedding. The rooms also feature an alarm clock with a mobile docking station for your convenience.

Convenient Location
Located within the prestigious Multiplaza Escazu complex, guests have easy access to Escazu Corporate Center, Plaza Roble Corporate Center, and a plethora of upscale shops, bars, and restaurants just steps away from the hotel.

Entertainment and Dining
Experience the culinary delights at four unique restaurants within the hotel, offering a range of trendy and lively dining options. From The Market to NAU Sushi Lounge, there is something to satisfy every palate.

Escape to our spa oasis and unwind in the tranquil surroundings, or stay active in our updated fitness center overlooking lush gardens and three heated outdoor pools. Book your stay now for a truly unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

8.3
Based on 295 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.77
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 8.55
B
Barrantes Alvarez • extended_group • cr
5
Solo una vez y nunca más
Pros:

La cama era cómoda

Cons:

La habitación no era tan aseada como uno esperaría, hasta una media encontramos y no estaba escondida estaba visible. Los desayunos y comidas en general extremadamente costosos para lo que ofrecen.

2026-10-17 • via Nuitee
M
Martin • couple • uy
8
5 estrellas standard
Pros:

Muy buen desayuno, habitación amplia, muy buen wifi

Cons:

El personal era correcto pero como en todo hotel grande actuaba profesionalmente, lo que puede sentirse como seco

2026-10-16 • via Nuitee
R
Ronide • family_with_children • us
8
2026-10-14 • via Nuitee
G
Gladys • couple • ni
10
2026-10-11 • via Nuitee
J
Judith • family_with_children • cr
9
descanso
Pros:

falto que se reemplazara cuando se acabo

Cons:

okis a humo porque reventaron bomberas en una actividad y cayeron sobre la piscina y el pasillo de los cuartos olía.

2026-10-08 • via Nuitee
F
ferdo1 • family_with_children • ar
9
Excelente hotel, algo caro
2026-10-07 • via Nuitee
P
Pedro • solo_traveller • cr
10
2026-09-19 • via Nuitee
J
Jose Carlos • couple • cr
10
Pura vida
Pros:

La comida

Cons:

Ascensor

2026-09-07 • via Nuitee
D
Dhomin Romero Mejia • solo_traveller • sv
10
BNA
Pros:

NA

Cons:

NA

2026-09-04 • via Nuitee
M
Mauricio • couple • cr
9
2026-09-01 • via Nuitee
I
Irina • couple • fr
7
2026-08-26 • via Nuitee
C
Christian • family_with_children • cr
10
ESTANCIA RELAJANTE EN LA CUIDAD
Pros:

TODO

2026-08-21 • via Nuitee
A
Alejandro • solo_traveller • mx
10
2026-08-15 • via Nuitee
G
GABRIELA • solo_traveller • cr
10
Pros:

Todo estaba súper bien.

2026-08-10 • via Nuitee
J
juan • extended_group • es
5
Pros:

la ubicacion

Cons:

la limpieza

2026-08-06 • via Nuitee
A
Alexander • family_with_children • cr
10
2026-07-22 • via Nuitee
A
Alexander • family_with_children • cr
9
2026-07-22 • via Nuitee
N
Nohemi Guiselle • couple • ni
10
excelente
Pros:

excelente, supero mis expectativas.

2026-07-20 • via Nuitee
P
Paul • family_with_children • us
7
Pros:

Great location next to a new mall, supermarket and great local restaurants.

Cons:

Staff could be a little friendlier. Also we went two days without housekeeping. We had to call several times to get new towels.

2026-07-18 • via Nuitee
A
Ana • solo_traveller • cr
10
Todo genial
Pros:

Las instalaciones, la comida y la piscina caliente

Cons:

Nada más una recomendación, deberían rotular las piscinas y poner que una es fría y la otra tibia.

2026-07-06 • via Nuitee