Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Rude staff
Limited amenities

Categories

Cleanliness
9.13
General sentiment is positive, with mentions of clean rooms.
Service
8.1
Mixed experiences noted, with some complaints about staff rudeness and unhelpfulness.
Location
9.64
Frequently praised as ideal and convenient.
Room Quality
9.09
Rooms were described as comfortable and well-equipped.
Amenities
8.12
Limited amenities mentioned, with some guests noting the parking fees.
Value for Money
8.58
Value corresponds with room quality, although extra charges raised concerns.
Food and Beverage
8.63
Breakfast selection praised, but limited beverage options at the bar.
Overall Experience
9.1
Overall satisfactory with room for improvement in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 04:44

Property Description

Modern Comfort and Convenience

Luxurious Amenities
Novotel Leicester offers air-conditioned rooms with flat-screen TVs, a fitness centre, and a bar for unwinding after a long day. Guests can indulge in delicious meals at the on-site restaurant or opt for 24-hour room service. The hotel also boasts free WiFi throughout the property and family rooms for added space and comfort.

Relaxation and Exploration
Guests can start their day with a satisfying Full English breakfast and later unwind on the terrace while taking in the city views. Conveniently located near popular attractions like Belgrave Road and De Montfort University, Novotel Leicester is the perfect base for exploring the city.

Book your stay at Novotel Leicester now for a memorable and comfortable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.8
Based on 4138 reviews
Cleanliness: 9.13
Service: 8.1
Location: 9.64
Room Quality: 9.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
R
Rehana • solo_traveller • gb
10
Excellent and will remember it always
Pros:

I found it easy to get to and the staff assisted me and looked after me extremely well.

Cons:

Not applicable

2026-05-30 • via Nuitee
S
Stephen • solo_traveller • gb
9
Pros:

Very nice and clean

2026-05-30 • via Nuitee
P
Paige • extended_group • gb
10
Lovely
Pros:

Nice big rooms

Cons:

N/a

2026-05-30 • via Nuitee
S
Stephanie • solo_traveller • at
9
2026-05-30 • via Nuitee
A
Aiken • solo_traveller • gb
10
Pros:

Great location very comfortable

2026-05-30 • via Nuitee
L
Lethaniel • solo_traveller • gb
10
2026-05-30 • via Nuitee
B
Beena • couple • gb
10
2026-05-29 • via Nuitee
S
Suzanne • family_with_children • gb
10
Will definitely stay again next year
Pros:

New building

Cons:

Carpets were not vacuumed in the room

2026-05-29 • via Nuitee
I
Ilze • extended_group • es
9
2026-05-29 • via Nuitee
R
Rahma • solo_traveller • gb
10
it was very very welcoming very nice clean love the pillows and I love the customer service oh and the food was good too
Pros:

everything it was really nice.

Cons:

i love everything about, the staff, the cleaning and the customer service

2026-05-28 • via Nuitee
B
Benjamin • couple • gb
10
Very happy with the service
Pros:

Great hotel, great location, very clean too

Cons:

Nothing

2026-05-28 • via Nuitee
K
Keza • solo_traveller • gb
10
2026-05-28 • via Nuitee
S
Stephen • couple • gb
1
Even though I booked the room for two Adults, my partner wasn’t allowed to check in as I was not reachable. She showed t
2026-05-28 • via Nuitee
D
DAN • family_with_children • gb
7
2026-05-28 • via Nuitee
L
Lance • couple • gb
7
A pleasant stay for a fine price
Pros:

The staff were nice, the room was a nice size and clean, and parking was simple.

Cons:

The view from the window was of other windows and the bin storage. Additionally, the TV's casting/streaming functions did not work at all. It was a hot day, and we were hoping to claim the complimentary drink from the bar at checkout, but we were not allowed because we were finishing our stay. A soft drink doesn't seem like much to ask for. Please add air conditioning in the corridors and rooms. Could use bigger signage to find the car park.

2026-05-27 • via Nuitee
T
Tina • solo_traveller • gb
10
Pros:

Very close by to everything, staff friendly, nice rooms.

2026-05-27 • via Nuitee
S
Sophia • solo_traveller • gb
7
2026-05-26 • via Nuitee
L
Liisa • solo_traveller • gb
7
Great one nighter
Pros:

Great food, nice room, comfy bed, plenty of towels, lovely staff, good location not far from the bus station

2026-05-26 • via Nuitee
M
Mie • family_with_children • dk
9
Cons:

Sengene var ikke gode at sove i, mest den sovesofa der var, den var elendig

Personalet var ok, men virkede ikke glade! Der var en sød receptionist, meget velkommende og smilende, det gør bare noget!

Kunne godt bruge et vindue eller to, virkelig dårligt indeklima på værelserne

2026-05-26 • via Nuitee
H
Hans-Peter • solo_traveller • de
10
Pros:

Sehr freundliches und hilfsbereite Personal, tolles Zimmer, bequeme Betten. Umfangreiches und sehr gutes Frühstück. Beim nächsten Aufenthalt sehr gerne wieder.

2026-05-26 • via Nuitee