Arthotel ANA Eden Karlsruhe, Trademark Collection by Wyndham

Hotels
•
Trademark
8 (2413 reviews)
Bahnhofstrasse 15-19 , Karlsruhe , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Unlimited coffee/tea
Cons:
Cleaning issues
Mold
No parking available

Categories

Cleanliness
6.89
Multiple reviews indicated cleaning needs improvement and issues like mold.
Service
8.86
Consistently positive feedback about friendly and helpful staff.
Location
8.4
Many reviews highlighted the convenience and accessibility of the location.
Room Quality
7.85
The rooms are generally spacious and comfortable, but some mention issues.
Amenities
8.38
Unlimited coffee and tea are appreciated; however, there's room for improvement.
Value for Money
7.84
Good value; some reviewers felt the hotel did not match a 4-star quality.
Food and Beverage
7.89
Breakfast is often mentioned positively but there's criticism regarding variety.
Overall Experience
7.86
The overall experience is described positively, with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:05

Property Description

Luxurious Accommodation
Hotel Eden offers comfortable rooms equipped with satellite TV and private bathrooms, ensuring a relaxing stay for guests after a busy day exploring the city.

Convenient Location
Situated just a short walk from trams, the zoo, and the city's large park, Hotel Eden provides easy access to key attractions. With the main railway station and exhibition grounds nearby, guests can explore the city with ease.

Relaxing Amenities
Guests can unwind in the summer months on the garden terrace, perfect for enjoying a peaceful moment amidst the bustling city. Additionally, complimentary WiFi is available throughout the property for guests' convenience.

Book your stay at Hotel Eden now for a memorable and enjoyable experience in Karlsruhe!

Important information:

Please note that early check-in before 13:00 is available for a fee. Please contact the property for further details.

If you book without a credit card and arrive after 18:00, you must call the property in advance regarding late check-in.


When booking [7] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STR

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 15 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Children from 13 years old to 17 years old stay for € 15 per person per night when using an available extra bed.
    Adults stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2413 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
R
RegMei • solo_traveller • at
8
Pros:

Generell alles bestens und auch Preis/Leistung recht gut.

Cons:

Was uns nicht gefallen hat, war die Sache mit den Parkplatz. Leider nicht reservierbar... dann stehst halt irgendwo auf der Straße.

2026-07-04 • via Nuitee
G
Gaby • solo_traveller • de
5
An heißen Tagen nicht zu empfehlen
Pros:

Die Lage des Hotels ist gut. Die Plätze in der Tiefgarage für 12 Euro pro Nacht sind ein Vorteil. Das Frühstück war okay. Das Personal ist freundlich und zuvorkommend.

Cons:

An heißen Tagen ist die Unterkunft nicht zu empfehlen, da es keine Klimaanlage gibt. Ich war mit zwei Hunden in der dritten Etage untergebracht und die Hitze im Zimmer war für Mensch und Tier unerträglich. Ein Ventilator, den ich erst auf Anfrage bekam, hat leider kaum etwas gebracht. 15 Euro pro Hund fand ich für dieses Hotel auch etwas zu viel.

2026-07-03 • via Nuitee
Z
Zeynep • extended_group • tr
8
The first room was given to us was without AC even though we reserved the one with AC and it was too hot. But when we as
Pros:

Staff was so helpful

Cons:

The room without AC.

2026-07-03 • via Nuitee
H
Hagen • solo_traveller • de
8
2026-07-03 • via Nuitee
C
Craig • solo_traveller • gb
8
Only one night but slept well. Breakfast very good.
Pros:

Clean tidy and a good breakfast.

Cons:

Nothing

2026-07-03 • via Nuitee
S
Serlina • solo_traveller • de
7
Ansich ein gutes Hotel bzw. Zimmer. Leider war es in den Zimmern unerträglich heiß. Auch der bereitgestellte Ventilator
Pros:

Sauberes Zimmer, Ausstattung gut

Cons:

Unglaublich warm, gebrochene Klobrille, TV Sender haben zum Großteil nicht funktioniert

2026-07-03 • via Nuitee
H
Heidelinda Ingrid • solo_traveller • de
10
Pros:

Alles war sehr schön, die Ausstattung sehr harmonisch abgestimmt, wir waren mit 2 Hunden da, auch die fühlten sich wohl. Das Frühstück sehr gut, rundherum zufrieden.

Cons:

Uns hat alles gefallen

2026-07-02 • via Nuitee
T
Tobias • solo_traveller • dk
4
Pros:

Nem indtjekning sent

Cons:

Der var mange myrer på værelset

2026-07-02 • via Nuitee
Y
Yelda • couple • sg
8
Pros:

Very nice breakfast, friendly staff.

2026-07-01 • via Nuitee
D
DIMITRIOS • solo_traveller • gr
10
Pros:

Το δωμάτιο καταπληκτικό και ενώ στην αρχή από κάποιο λάθος ήταν διαφορετικό ο υπεύθυνος στην υποδοχή με εξυπηρέτησε και μου το άλλαξε.

Cons:

Να γίνει μία διευκρίνιση σχετικά με το μονόκλινο αν έχει ή όχι air condition ing

2026-07-01 • via Nuitee
L
Lars • solo_traveller • de
5
Cons:

Der abgewetzte Stuhl und das in die Jahre gekommene Bad.

2026-06-30 • via Nuitee
C
Courtney • family_with_children • de
6
Great staff, no ventilation
Pros:

The location and staff were incredible.

Cons:

Recognizing there was a heat wave during our stay and that isn’t completely the hotel’s fault, but it was entirely too hot. The room was over 90 degrees (we have a thermostat on our baby monitor). There were no fans available and our room faced the sun so we couldn’t open the windows. It was terrible and caused us to leave a bit earlier.

2026-06-30 • via Nuitee
T
Tünde • solo_traveller • de
10
2026-06-30 • via Nuitee
B
Bettina Iva • couple • de
6
Pros:

Klimaanlage im Superior-Zimmer

Cons:

Schimmel an der Wand, unangenehmer Geruch im Bad (und sehr veraltet), nicht Allergiker-geeignet

2026-06-30 • via Nuitee
K
Kamile • couple • de
7
2026-06-29 • via Nuitee
R
Robert • solo_traveller • be
8
Pros:

We kregen een gratis upgrade naar een kamer met airco, bij een buitentemperatuur van 37gr was dit zeer welkom.
Het ontbijtbuffet was zeer verzorgd.
Vriendelijk personeel.

Cons:

Zeer smalle parkeerplaatsen in hotelgarage. Konden slechts 1 autodeur 40cm openen (Peugeot Partner)

2026-06-29 • via Nuitee
M
Michael • couple • de
6
Pros:

Alles Easy,
ausser die Raumtemperatur….
auch im Frühsstücksraum ….

Cons:

Unserer Meinung gehört zu einem Standard Zimmer heute auch eine Klimaanlage….

2026-06-29 • via Nuitee
M
Marc • couple • be
10
Un court séjour sans fautes.
Pros:

Chambre climatisée + volets extérieurs.

2026-06-29 • via Nuitee
B
Beitia • solo_traveller • fr
9
Pros:

the regoraphical situation and the reception personel

2026-06-29 • via Nuitee
M
Mate • family_with_children • si
8
2026-06-28 • via Nuitee