Hotel Seward

Hotels
7.7 (730 reviews)
221 Fifth Avenue , Seward , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
No coffee bar in lobby
Restaurant closed during stay

Categories

Cleanliness
7.58
The room was very neat and clean.
Service
8.57
Friendly staff who provided personal attention and recommendations.
Location
8.57
Great location near charming boutiques and restaurants.
Room Quality
8.07
Well-appointed rooms with beautiful views.
Amenities
7.08
No coffee bar in the lobby; small coffee maker in the room.
Value for Money
8.07
Great value considering the overall experience.
Food and Beverage
6.58
Restaurant was closed during our stay, impacting beverage options.
Overall Experience
7.08
A memorable stay overall despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:12

Property Description

Charming Hotel Seward:
Escape to Hotel Seward, a charming property just steps away from the Alaska Sea Life Center.

Luxurious Amenities:
Indulge in period-inspired rooms equipped with modern comforts like flat-screen cable TV, free WiFi, and convenient kitchen amenities.

Dining and Convenience:
Experience Alaskan seafood specials at Ms. Gene’s Place, the Victorian-styled restaurant on-site. Enjoy the ease of en suite laundry facilities, free shuttle services, and proximity to local attractions like Kenai Fjords National Park.

Ready to experience the beauty of Seward? Book your stay at Hotel Seward now!

Important information:

Guest traveling with pets must book a designated pet-friendly room. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 730 reviews
Cleanliness: 7.58
Service: 8.57
Location: 8.57
Room Quality: 8.07
Amenities: 7.08
Value for Money: 8.07
Food and Beverage: 6.58
Overall Experience: 7.08
H
Honey extended_group us
3
2026-07-03 via Nuitee
T
Tony extended_group au
5
Wouldn’t stay again
Pros:

Location was good, bed comfortable, good hot shower.

Cons:

Common areas not vacuumed for days - bits of paper scattered down hallways and stairs really detracted from the place. Front desk staff a mixed bad - one very helpful and one extremely surly and unhelpful.

2026-07-03 via Nuitee
Y
Yixuan couple us
3
Pros:

The location.

Cons:

This was one of the worst hotel experiences I’ve ever had.

I stayed in the Historic Wing. The room was extremely small and had almost no ventilation. Both the room and the hallway had a persistent foul odor. To make matters worse, the window overlooked what appeared to be a smelly drainage ditch, so opening the window only made the smell even worse. There was simply no way to get fresh air into the room.

The shared bathroom was equally disappointing. It was poorly maintained, located far from the room, and had to be shared with restaurant patrons passing through the public area. The shower area didn’t even have a bin or basket for used towels, which reflects a surprising lack of basic housekeeping.

The staff were another major disappointment. With the exception of one young employee who was friendly and genuinely helpful, the rest of the staff seemed unprofessional and incompetent. One older staff member actually watched me carrying my luggage toward the exit and then shut the front door right in front of me without offering any assistance or even basic courtesy.

Overall, this was an awful experience from start to finish. I would not stay here again, and I cannot recommend this hotel to anyone.

2026-07-02 via Nuitee
D
DUANE couple us
7
Great location Would book here again if we didn’t have access to a car
Pros:

The location can’t be beat we had just gotten off our cruise ship and didn’t have plans to rent a car My husband is somewhat disabled and unable to walk long distances Hotels location was ideal for access to the main part of town for eating and shopping Very close walk to catch shuttle to small boat harbor area for more shopping and eating

Cons:

It is dated but that was expected as it is a historic hotel It smelled a bit musty but we were satisfied with its cleanliness

2026-07-02 via Nuitee
N
Noody extended_group us
10
Overall, we loved Hotel Seward!
Pros:

Excellent staff service...very efficient and professional.

Cons:

AC would have been nice, or at least a fan.

2026-07-01 via Nuitee
J
Jeeten solo_traveller us
7
Cons:

The Historic room had small rooms with no views and a small bathroom. Definitely not worth the price.

2026-07-01 via Nuitee
K
Karen family_with_children au
10
Pros:

Every member of staff we met was absolutely lovely! They definitely went above and beyond for us - especially as my Mum wasn't well when we arrived. They couldn't have been more kind or more attentive. Thank you so much to Kendall Clark and the reception and house keeping staff.

2026-06-27 via Nuitee
P
Paul family_with_children us
7
2026-06-25 via Nuitee
T
Theodore solo_traveller us
10
Pros:

Friendly staff, comfortable clean rooms, excellent location!

2026-06-23 via Nuitee
V
Vadzim solo_traveller us
9
2026-06-15 via Nuitee
V
Viresh couple us
10
Delightful
Pros:

It is a mix of traditional values and modern facilities

2026-06-12 via Nuitee
D
Dénes Zoltán solo_traveller hu
10
2026-06-08 via Nuitee
J
Jennie extended_group us
10
Great location and clean.
Pros:

It was clean, in a good location, staff was great, very accommodating

Cons:

No AC units which probably isn’t an issue but it was WARM when we were there

2026-06-07 via Nuitee
S
Stephanie couple us
9
2026-06-06 via Nuitee
T
Thomas solo_traveller de
6
Gutes Hotel, historische Zimmer nicht zu empfehlen
Pros:

Nettes Hotel, 30 Minuten vom Hafen entfernt

Cons:

Bei der Buchung habe ich übersehen, dass es sich um ein historisches Zimmer mit Gemeinschaftsbad auf dem Flue (d.h Außentoilette) handelt. Die Zimmerausstattung war prähistorisch und daher der Preis nicht angemessen.

2026-06-05 via Nuitee
D
Darrell extended_group us
9
Very Nice Stay at Hotel Seward - Location Excellent, Room Comfortable
Pros:

Very nice room with great view and location. Clean and friendly.

Cons:

Staff gave mixed messages about shuttle services.

2026-06-03 via Nuitee
J
James solo_traveller us
9
Pros:

The staff is outstanding. Sue at the front desk is not just friendly...she's extremely helpful!

Cons:

We booked a two day stay but had our flight from SC canceled. I asked for a refund for one day a few days prior to our visit and was refused.

2026-06-01 via Nuitee
Y
Yuliya solo_traveller us
6
Pros:

Central location, walking distance to bars/restaurants and docks. It's a beautiful property with a historic wing and a restaurant.

Cons:

When I checked in the room, I had no water at all. Then it started coming out all yellow with no pressure. It's extremely noisy and I could hear all my neighbors and people walking down the hall. Limited parking available. They lock the front door for the night, and my key didn't work to open it, so I was extremely lucky that a guest opened the door for me from the outside. Otherwise I'd be standing alone outside at midnight. I know that it is a historic property, but I didn't feel like it was worth the money I paid.

2026-06-01 via Nuitee
A
ASenzigHoward Family
10
Wonderful!!! Highly Recommend!
Pros:

Hotel Seward is in a wonderful location. The beds are comfortable and the room we stayed in was very spacious with views of the bay. The hotel is well maintained and clean and the customer service is stellar. Everyone we encountered from Paulette who helped with our reservation and gave wonderful recommendations to Sandy who checked us in, to Sue (who might actually live here) went above and beyond making sure we had everything we needed including everything from extra pillows to recommendations for activities, places to eat, shuttles and so much more. The atmosphere was warm and hospitable and my husband, Mom and 2 boys would stay again in a heartbeat.

2026-05-31 via Tripadvisor
K
Katrine couple dk
10
2026-05-30 via Nuitee