Zenit Diplomatic

Hotels
•
Zenit Hoteles
7.3 (4386 reviews)
Avenida Tarragona, s/n , Andorra la Vella , ad

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good location
Spacious rooms
Cons:
Inconsistent cleanliness
Old facilities
Heating issues
Food quality complaints

Categories

Cleanliness
7.01
Mixed sentiments; generally clean but specific complaints noted regarding towels and overall hygiene.
Service
8.48
Repeated positive mentions of friendly and helpful staff.
Location
8.52
Conveniently located, close to public transport and city center.
Room Quality
6.97
Rooms generally comfortable, though some complaints about noise and heating issues.
Amenities
6.5
Limited amenities mentioned, with complaints about heating and absence of certain facilities like SPA.
Value for Money
6.96
Pricing issues noted against quality, particularly regarding old facilities.
Food and Beverage
6.51
Food quality issues cited, especially with breakfast options.
Overall Experience
7.48
Overall enjoyable stay with some notable positives, despite significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:51

Property Description

Luxurious Accommodations
Zenit Diplomatic, nestled in Andorra la Vella, offers elegantly furnished rooms equipped with modern amenities like air conditioning, satellite TV, and complimentary Wi-Fi.

Culinary Delights
Indulge in a gastronomic experience at Zenit Diplomatic's restaurant, serving a delectable array of local and international cuisines. Start your day with a sumptuous buffet breakfast and enjoy picturesque views of the swimming pool from the cafeteria.

Relaxation and Recreation
Unwind in the tranquil reading room or catch up on your favorite shows in the TV room with a big-screen TV. For some friendly competition, head to the Casamanya lounge and choose from a selection of board games.

Experience luxury, fine dining, and leisure at Zenit Diplomatic. Book your stay now for an unforgettable getaway.

Important information:

Please note that use of the spa carries a surcharge.

Please note that half boards do not include drinks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Feb 14, 2026 until Mon, Jun 15, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
    Children up to and including 12 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

7.3
Based on 4386 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 6.97
Amenities: 6.5
Value for Money: 6.96
Food and Beverage: 6.51
Overall Experience: 7.48
A
alejandro • family_with_children • es
10
2026-06-20 • via Nuitee
C
Carlos • extended_group • pt
9
2026-06-20 • via Nuitee
J
José Luís • solo_traveller • es
10
2026-06-20 • via Nuitee
C
Cristina • solo_traveller • es
10
2026-06-20 • via Nuitee
D
David • extended_group • es
10
2026-06-20 • via Nuitee
H
Hamza • solo_traveller • ma
8
2026-06-19 • via Nuitee
O
Oliver • couple • hu
9
2026-06-19 • via Nuitee
C
carolina • family_with_children • es
8
Tot el que necessitavem
Pros:

La piscina ens van dir per email que no l'abririen fins el 15/6 i vam arribar el 12 i estava oberta, sorpresa possitiva pel meu fill q si va portar banyador, jo el vaig treure de la maleta quan em van dir q no estaria oberta, però sense problema. Tot molt bé, el personal molt atent, les instal.lacions també. Repetirem l'any vinent :)

Cons:

Res en concret, crec que estaria bé, als ascensors posar que el parking es a la planta -1 i -2, la recepció i menjador a la 0 i la piscina a la planta 1, per facilitar una mica, però no es res greu, es només per millorar :)

2026-06-18 • via Nuitee
M
Maria Noya • solo_traveller • es
7
2026-06-17 • via Nuitee
A
Andrew • extended_group • ie
8
Pros:

Central location

Cons:

Clean , tidy , friendly staff, secure parking ,

2026-06-16 • via Nuitee
X
Xavi6540 • solo_traveller • fr
8
Cons:

Le parking sous terrain, étroit, dans le quel une voiture m'a accroché et ne m'a rien dit, aucun signalement... Ce n' est pas la faute de l'hôtel mais ça énerve...

2026-06-16 • via Nuitee
T
Teresa • solo_traveller • es
10
Pros:

La habitación amplia

2026-06-16 • via Nuitee
A
Anna • extended_group • es
9
Estancia cómoda y todo fueron facilidades
Pros:

el personal encantador, todo fueron facilidades. Ubicación perfecta del centro. Aparcamiento genial

Cons:

Nada

2026-06-16 • via Nuitee
I
Imad • extended_group • ma
9
Pros:

Très bon séjour dans cet hôtel. La chambre était confortable et l'ensemble des prestations étaient satisfaisantes. Le petit-déjeuner était correct, avec un choix suffisant pour bien commencer la journée. Un grand merci à la jeune dame de l'accueil, qui a été particulièrement sympathique, souriante et très gentille tout au long de notre séjour. Je recommande cet établissement.

2026-06-16 • via Nuitee
G
Gyorgy • couple • fr
4
a bit disappointed
Cons:

The hotel is in a bad condition for a 4 star hotel: many things broken in the room, chipped painting etc.
The parking is not free (19 euros per day) that was not at all clear during the reservation process.

2026-06-16 • via Nuitee
A
Antonio • solo_traveller • es
8
Pros:

Buena relación calidad precio y muy buen trato al cliente

Cons:

Instalaciones un poco desfasadas

2026-06-16 • via Nuitee
M
Miriam • solo_traveller • es
8
2026-06-16 • via Nuitee
I
Inmaculada • couple • es
8
Pros:

El servicio es perfecto. En todo momento fueron muy amables y atentos.

2026-06-16 • via Nuitee
V
VILLORO SANCHO • couple • es
10
2026-06-16 • via Nuitee
G
Gemma • extended_group • es
5
Necessita una reforma i actualització urgent.
Pros:

M’ha agradat el personal

Cons:

Hotel desfasat. No és un 4 estrelles. Pàrquing impossible, apte només per conductors experts. Haurien de regular el semàfor. Si es detecta que algú entra o surt: llum vermella, i si no: llum verda. Només

2026-06-15 • via Nuitee