Sercotel Madrid Aeropuerto

Hotels
•
Sercotel Hoteles
8.5 (6954 reviews)
Galeón, 25 , Madrid , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Friendly service
Good value
Cons:
Lack of in-room coffee/tea
Food quality issues
Limited breakfast hours

Categories

Cleanliness
8.25
Rooms were noted as clean and quiet, but some reviews indicated issues with amenities.
Service
9.25
Consistent praise for friendly and helpful staff, though some service aspects were criticized.
Location
9.25
Conveniently located near the airport, though some noted it is quiet and slightly far from central attractions.
Room Quality
8.75
Comfortable rooms reported, but some mentioned the lack of tea/coffee facilities.
Amenities
7.75
Amenities seemed basic, with noted deficiencies in coffee-making facilities and water supply.
Value for Money
8.75
Good value mentioned for hotel stays, especially for proximity to the airport.
Food and Beverage
7.25
Mixed reviews on food quality, with some reviews critically mentioning the restaurant.
Overall Experience
8.75
Overall experience rated positively, but certain specifics led to nuanced reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:09

Property Description

Modern Rooms with Free WiFi:
Experience comfort and convenience in our modern rooms at Sercotel Madrid Aeropuerto, complete with free WiFi to keep you connected throughout your stay.

Outdoor Pool and Terrace Bar:
Relax and unwind by our outdoor pool or enjoy a refreshing drink at the terrace bar during the summer months, creating the perfect setting for a leisurely stay.

Convenient Amenities and Proximity:
Benefit from a complimentary shuttle service to the airport, free fitness centre access, and a buffet breakfast. With Alameda de Osuna Metro station nearby, explore Madrid with ease. Book now for a memorable stay at Sercotel Madrid Aeropuerto.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Air conditioning operation will be from May to September and heating operation will be from October to April.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 22, 2025 until Sun, May 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 6954 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
D
Diego Luis • couple • es
9
2026-05-30 • via Nuitee
I
Inma • solo_traveller • es
7
Pros:

La habitación

Cons:

El desayuno, mala organización, las bandejas casi no había nada y no reponían, los camareros más pendientes del móvil que de atender a los clientes.

2026-05-30 • via Nuitee
A
Alejandro • solo_traveller • es
10
Pros:

Tranquilidad.
Cama cómoda.
Cuarto de baño amplio y cómodo.
Autobús de cortesía al aeropuerto.

Cons:

Reposición de comida en el desayuno.

2026-05-30 • via Nuitee
Y
Youssef • solo_traveller • sa
5
Pros:

Its next to the airport and has free shuttle

Cons:

The beds are not comfortable at all and there is no complementary water which all Hotels give.

2026-05-30 • via Nuitee
M
marjorie • family_with_children • ma
8
bon
Pros:

l’équipement était moderne et bien situé

Cons:

le service navette injoignable. nous avions envoyé un message via booking mais personne n’a répondu

2026-05-30 • via Nuitee
M
Maryna Mykolayvna • solo_traveller • es
10
Pros:

Calidad-precio y ubicación

2026-05-30 • via Nuitee
A
anna • couple • es
10
2026-05-30 • via Nuitee
V
Valentina • solo_traveller • es
5
Pros:

El shuttle

Cons:

El desayuno y la habitacion

2026-05-29 • via Nuitee
O
Ourkidchuck • solo_traveller • gb
7
Pros:

Breakfast was good

2026-05-29 • via Nuitee
B
Berlinski • solo_traveller • br
8
Cons:

Lo transfer do aeroporto para lo hotele no funcionó. Demoró mucho e tuve que ir de táxi. Esperé 40 minutos e llamé al hotel e me dijeron que tenia que esperar outros 40 minutos.

2026-05-29 • via Nuitee
P
Pietro • couple • it
9
2026-05-29 • via Nuitee
M
Margaret • couple • us
9
We had a short stay that was acceptable for our purpose (one night and close to mass transit).
Pros:

We were only there for 1 night so the opinions expressed was a snap shot.. That said, The front desk assistant was very friendly and informative about how to travel to the inner city and where to eat good paella.
The shuttle service was excellent-large comfortable van. We just had to say when we would need it and it was ready. The driver quickly moved to load and unload the luggage and was very friendly.
Excellent location-easily accessible by train a few blocks away.

Cons:

The overall appearance of the room furniture looked worn and a bit funky.

2026-05-29 • via Nuitee
J
Javier • couple • es
7
2026-05-29 • via Nuitee
I
Ivan • solo_traveller • it
5
Esperienza mediocre
Pros:

Personale gentile

Cons:

Struttura mal tenuta, camera abbastanza sporca r priva di manutenzione, per il prezzo richiesto del soggiorno mi sarei aspettato di meglio, prezzo del parcheggio esagerato, Non credo tornero in questo hotel, molto deluso.

2026-05-29 • via Nuitee
R
Robert • couple • ca
7
2026-05-28 • via Nuitee
M
Miglė • couple • lt
8
Close to the airport, free shuttle
Pros:

If you need a night close to the airport - this is a hotel. It is quite close to the airport and provides a FREE shuttle to/from the airport.

Cons:

Room is a bit small. Bathroom only has glass wall so you can hear and see light from it.

2026-05-28 • via Nuitee
A
Arjan • solo_traveller • nl
4
2026-05-28 • via Nuitee
D
Deseda • extended_group • us
9
Very much needed comfortable, sleek and modern hotel to rest and recharge before battling Barajas Airport.
Pros:

Modern, clean, and comfortable.

Cons:

That the pool was not open yet, but it was to be expected. Pool opens on May 30th.

2026-05-27 • via Nuitee
E
Evarista • couple • es
10
Pros:

Todo,

2026-05-27 • via Nuitee
A
Andres • solo_traveller • cl
7
Comodo.
Pros:

Cerca del aeropuerto

Cons:

El personal, no respondía bien, para pedir el transporte al aeropuerto me dijeron que esperara que ellos me avisarían cuando llegase, no me avisaron cuando llego y tuve que pedir taxi aparte.

2026-05-27 • via Nuitee