Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noisy depending on the room
Cleaning concerns for some guests

Categories

Cleanliness
8.11
Some guests mentioned cleanliness was good, with daily room cleaning, but there were some concerns about issues leading to injuries.
Service
9.08
Numerous comments were about the staff being friendly, helpful, and providing excellent service.
Location
9.12
The location was frequently praised for being close to the beach and surrounded by restaurants and markets.
Room Quality
8.07
Some guests noted the rooms were simple and not up to four-star standards; however, many appreciated the views.
Amenities
8.6
Facilities like pools received positive mentions, although there were comments on needing better quality toiletries.
Value for Money
8.56
Guests felt the stay provided good value especially considering the friendly service.
Food and Beverage
8.61
Guests enjoyed the varied and delicious food during their stay.
Overall Experience
8.68
Overall, guests expressed a high level of satisfaction, praised the service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:40

Property Description

Tropical Paradise by Karon Beach

Stunning Ocean Views: Best Western Phuket Ocean Resort boasts 3 outdoor pools amidst tropical landscapes, offering breathtaking ocean views.

Convenient Location: Just a short drive from Patong Beach, this resort is easily accessible from Phuket Town and the international airport.

Beachfront Dining and Relaxation: Indulge in fresh barbecued seafood at the Beach Restaurant while enjoying the picturesque Karon Beach. Unwind with a spa treatment or admire the views from your private balcony overlooking the Andaman Sea.

Experience the best of Phuket at Best Western Phuket Ocean Resort.

Important information:

Incidental/Security Deposit
At check-in, we will place a temporary hold on your credit card to cover any additional charges during your stay. This is not an extra charge, and the hold will be released after check-out.

Please note that the name of the guest on booking confirmation must be the same name as the credit card holder. Guest must present the same credit card used to guarantee the booking when checking in / making payment at the hotel.

The hotel will collect a new payment if guests did not present their credit card upon check-in.

Please note that in case of early departure, the hotel reserves the right to charge one night's stay as a penalty fee. This does not apply nonrefundable reservations and room rates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

8.6
Based on 337 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
S
Seaside40656374986 Family New Zealand
10
Phuket Holiday-Karon
Pros:

This is our 3rd visit to to Best Western Resort. On arrival the staff remembered us and we had flowers and a fruit platter waiting in our room for us. The pools were right outside our door. Pool staff were fun and remembered my drink every time 😍. Restaurant was great and staff were such fun. We want to say a BIG thanks to Yvett and ING at reception for all the care and attention they gave us. Nothing was a problem. If your looking for a friendly place to stay and close to the shopping and beach this is the place. 🥰🥰🥰

2026-08-26 via Tripadvisor
A
Amine071 Family Abidjan, Lagunes Region
10
Nice journey
Pros:

I’ve been there with my mother, we had great time. The stuff was amazing, as usual kind and polite, always smiling.
Then my mother got sick for a couple of days and kwan and Ying and Thiri Shwe Sin from the restaurant team were very nice in preparing me stuff for her breakfast.

Beautiful hotel and amazing location.
I really advise to anyone who wants just to have some relaxing time without any stress.

2026-08-24 via Tripadvisor
F
Familjen Nilssons solo_traveller se
8
Pros:

Baren vid poolen och lobbyn gjorde fantastiska drinkar

Cons:

Vårt rum var lyhört

2026-08-23 via Nuitee
V
VasundraKoulPadda Solo travel
10
A lovely weekend story
Pros:

Check-in was smooth, and the property is beautiful. The staff guides you well and I met this lady at the front desk Yve, who guided me through and her warm welcome immediately sets a positive tone for everyone walking through the door

2026-08-19 via Tripadvisor
N
NidaK_11 Solo travel Skokie, Illinois
10
A Truly Magical Stay at Best Western Phuket Ocean Resort
Pros:

I truly loved my stay at **Best Western Phuket Ocean Resort!** From the moment I arrived, Yve was absolutely wonderful. She was so sweet, kind, attentive, and genuinely cared about making sure I had the best possible experience.

Yve went above and beyond throughout my entire stay. She helped me with everything I needed, always made sure I was comfortable, and was incredibly attentive to my needs. She even encouraged me to book a Phi Phi Island tour, which turned out to be such a wonderful experience, and she helped arrange transportation for me to the bus terminal when it was time to leave.

But what made this stay truly special was that I didn't just meet someone from the hotel — **I truly made a friend.** Yve was not just guest service personnel to me; she became my well-wisher. She genuinely looked out for me, cared about my experience, and wanted to make sure I was safe, happy, and enjoying my time in Phuket.

Her kindness, warmth, and thoughtfulness made my stay so memorable. Sometimes it’s the people you meet during your travels who make the experience unforgettable, and Yve was definitely that person for me.

It was truly a **magical experience**, and I will always remember my stay at Best Western Phuket Ocean Resort because of her. I would absolutely stay here again, and I sincerely hope I get to see Yve again someday. ❤️

2026-08-18 via Tripadvisor
T
Tina couple dk
6
2026-08-18 via Nuitee
M
marat couple kz
9
2026-08-15 via Nuitee
V
V2803RZrb Family
10
Nice hotel with very friendly staff
Pros:

Nice hotel. The rooms are very clean and are well maintained every day. The breakfast is good, with a nice mix of European and Thai food. The staff are very friendly, especially Yve, who was very attentive and gave us excellent tips for beautiful places to visit.

2026-08-13 via Tripadvisor
D
diannet790 Friends getaway
10
Good service at this hotel with awesome staff
Pros:

Great location, walking distance to beach restaurants seven eleven and more.. rooms large and vlean with good hot water. Breadkfadbig selection and tasty. The pools are also wonderful. All the staff are do helpful and friendly. Munger makes a good cocktail in foyer bar. Front office do willing to help especially Yveth

2026-08-11 via Tripadvisor
7
72nilsc Friends getaway
10
A Great Place to Relax in Phuket
Pros:

We had a wonderful stay at Best Western Ocean Resort Phuket. The reception staff were exceptionally friendly, welcoming, and always happy to help, making us feel at home from the very first day.

The rooms were always spotless and well maintained. We also loved the beautiful hotel grounds with the different pool areas and relaxing atmosphere. The location is excellent, with easy access to the beach and restaurants.

Thank you to the entire team for making our stay so enjoyable.

2026-08-07 via Tripadvisor
G
Galiya extended_group kz
10
2026-08-06 via Nuitee
G
Galiya couple kz
10
Pros:

Как всегда, отлично все!

2026-08-06 via Nuitee
R
Ramsey extended_group au
10
Loved coming back and it is a short walk to everything.
Pros:

The breakfast was fantastic, I have stayed here 5-6 times now and it has been 8 years since I have been back and it was great to catch up with some of the old staff again. Fantastic place for a family or couple holiday.

Cons:

As I am heading for the older years , the stairs to lifts were the only thing I could of done without, but did tone up body.

2026-08-04 via Nuitee
D
dinosG6279EU Couples
10
Unbelievably amazing 🤩
Pros:

What an experience absolutely awesome with friendly staff, enjoyed our stay here, thank you all at Best Western Ocean Resort, and especially to Yve at the front desk….you made us feel at home the minute we arrived. Thanks till next time: Dino, Monique and Millie 💯💥👌🏽

2026-08-03 via Tripadvisor
T
Trek10533380708 Family
10
Happy Vacation
Pros:

Good food by chef Cezar and the front desks,especially yvez is so approachable, also all the staff. I gladly recommend it to our friends.

2026-07-22 via Tripadvisor
T
Tariene solo_traveller sg
8
Pros:

Room was big and comfortable with a nice balcony.
Very near the beach. Resort has 3 pool to choose from, no overcrowding.

Cons:

Bed was too soft.
Bar at the pool can be improved.. Beer was not cold enough and a hot plastic cup was served together.

2026-07-22 via Nuitee
I
Irina extended_group ru
9
2026-07-21 via Nuitee
Сергей couple ru
9
Все понравилось, все супер, расположение отличное, тихо, питание отличное
Pros:

Понравилось все, мы уже 4 раз

Cons:

В этот раз официанты были не столь улыбчивые из 4 поездок в этот отель

2026-07-14 via Nuitee
M
martinmZ2746QX Family
10
Nice Hotel
Pros:

This was my second stay at this hotel, and once again I had a wonderful experience. Everything was great from check-in to check-out. The room was clean, comfortable, and had a beautiful pool view. The breakfast offered a good variety of choices, and the restaurant service was excellent.
One thing I noticed when I came back was that Robert, one of the waiters at the restaurant, was no longer there. I really missed seeing him because he always provided outstanding service during my previous stay. He was friendly, attentive, and made every meal more enjoyable.
Overall, I had another fantastic stay and would happily recommend this hotel. I look forward to visiting again in the future.

2026-07-13 via Tripadvisor
E
Eklund solo_traveller se
9
2026-06-29 via Nuitee