Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noisy depending on the room
Cleaning concerns for some guests

Categories

Cleanliness
8.11
Some guests mentioned cleanliness was good, with daily room cleaning, but there were some concerns about issues leading to injuries.
Service
9.08
Numerous comments were about the staff being friendly, helpful, and providing excellent service.
Location
9.12
The location was frequently praised for being close to the beach and surrounded by restaurants and markets.
Room Quality
8.07
Some guests noted the rooms were simple and not up to four-star standards; however, many appreciated the views.
Amenities
8.6
Facilities like pools received positive mentions, although there were comments on needing better quality toiletries.
Value for Money
8.56
Guests felt the stay provided good value especially considering the friendly service.
Food and Beverage
8.61
Guests enjoyed the varied and delicious food during their stay.
Overall Experience
8.68
Overall, guests expressed a high level of satisfaction, praised the service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:40

Property Description

Tropical Paradise by Karon Beach

Stunning Ocean Views: Best Western Phuket Ocean Resort boasts 3 outdoor pools amidst tropical landscapes, offering breathtaking ocean views.

Convenient Location: Just a short drive from Patong Beach, this resort is easily accessible from Phuket Town and the international airport.

Beachfront Dining and Relaxation: Indulge in fresh barbecued seafood at the Beach Restaurant while enjoying the picturesque Karon Beach. Unwind with a spa treatment or admire the views from your private balcony overlooking the Andaman Sea.

Experience the best of Phuket at Best Western Phuket Ocean Resort.

Important information:

Incidental/Security Deposit
At check-in, we will place a temporary hold on your credit card to cover any additional charges during your stay. This is not an extra charge, and the hold will be released after check-out.

Please note that the name of the guest on booking confirmation must be the same name as the credit card holder. Guest must present the same credit card used to guarantee the booking when checking in / making payment at the hotel.

The hotel will collect a new payment if guests did not present their credit card upon check-in.

Please note that in case of early departure, the hotel reserves the right to charge one night's stay as a penalty fee. This does not apply nonrefundable reservations and room rates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for THB 430 per person per night when using an available extra bed.
    People 13 years old and over stay for THB 750 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 311 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
Z
Z3134ZQjensb • Friends getaway • Randers, East Jutland, Jutland
10
Best Western Phuket Ocean Resort - Top-quality holiday experience
Pros:

We were once again on holiday in Karon, Thailand this April and, as always, stayed at this fantastic and service-minded hotel.
From start to finish everything works 100% perfectly—from the booking process with quick email responses, airport pick-up service to the amazing staff who make the holiday feel like home and ensuring a smooth and hassle-free stay.
Highly recommended for anyone looking for a top-quality holiday experience.
The team from Denmark would like to thank you once again for a fantastic experience, and we will of course see you again next year.
A special greeting to the bar staff—Te, Aung, Ae, and Thae from the pool bar—as well as Kwan in the restaurant. These individuals have become part of our extended Danish family.
Five (six) stars from us.

Best regards
Jens Bjoernholt

2026-05-27 • via Tripadvisor
G
Gerd • solo_traveller • de
8
Urlaub 2026
Pros:

Personal wie immer top.Freundlich,Hilfsberreit und ohne Makel. Als Stammgast schon freundschaftlich zum Personal.

Cons:

Leider waren mir zuwenig Deutsch und Englischsprechende Gäste im Hotel,mit Denen man sich unterhalten hätte können.
Man hat das Gefühl,es wird von Jahr zu Jahr weniger.

2026-05-25 • via Nuitee
A
abderrahimo330 • Solo travel
10
One off the best hotels in karon beach
Pros:

This is my first time staying at the best western phuket ocean resort ,i will recommend it to everybody. The moment you walk in you feel welcome , the staff is very nice , the rooms are clean .And they got a wonderfull restaurant with good fresh food ,you have a lot of options .the staff member john r. is a very kind man he helped me every time i visites the restaurant .i felt very welcome and Comfortable. Thnx for the hospitality see you next time

2026-05-23 • via Tripadvisor
K
Karl • couple • au
10
Perfect home from home hotel in Karon
Pros:

Great location, staff and facilities. Clean, efficient and friendly. A great place to stay as you visit Karon. Near beaches shops and restaurants.

Cons:

There was nothing to dislike. It met all my expectations and surpassed most of them.

2026-05-18 • via Nuitee
W
wilfredjunh • Friends getaway
10
AWESOME
Pros:

It was a Great hotel any expirience at this hotel and the staff are so friendly from Philippines 🇵🇭👌

2026-05-16 • via Tripadvisor
D
Dilik • couple • it
9
2026-05-14 • via Nuitee
B
Benoit • solo_traveller • fr
10
Pros:

Accueil confort propreté

Cons:

Rien à dire

2026-05-13 • via Nuitee
K
karlhN7616IX • Friends getaway • Sydney, New South Wales
10
BW Karon, a must to stay at.
Pros:

BW Karon is our place to stay at Karon. Affordable well run efficient hotel with friendly attentive staff, there is no better option. BW have also had a recent makeover with a new modern look and updated facilities with extra amenities but the friendly welcome is still the same, and that is what you remember most of all. Put all of this together with the joy of Karon Beach in Thailand and it’s a wonderful package. Great food services available like a wonderful daily breakfast, on site restaurant and some complimentary coffees etc in the reception all add to it. Lower level accommodation is available for elder folk, pools etc for family fun, BW must be so proud of this hotel and staff. It is exceptional at every level.

2026-05-10 • via Tripadvisor
V
Vladislav • extended_group • ru
10
2026-05-10 • via Nuitee
O
Olena • couple • gb
10
Amazing hotel and great people working there
Pros:

Property located very close to the beach, 7/11 and massage. There a lot of restaurants around, so if you don't want to commute you have your lazy holidays with everything you need around you. Hotel stuff was very attentive and friendly, we got all we need. It was nice that they provide beach towels. Breakfast was good, a lot of options you can choose from. Overall it was a great stay.

Cons:

Everything was good

2026-05-05 • via Nuitee
E
Eduard • couple • ru
9
Pros:

Большая зеленая территория, вкусный завтрак (можно докупить на месте), супер вид из номера Deluxe.
Сам номер уже не новый, но чистый и уютный. Персонал очень вежливый
Отличный ресторан, из которого можно заказывать еду в номер
Три бассейна, один из которых находится вдали от шумных тусовок

Cons:

Очень много открытых лестниц на жаре - в некоторые номера довольно тяжело попасть, если есть ограничения по мобильности

2026-05-05 • via Nuitee
A
alexey • solo_traveller • ru
10
Pros:

как всегда все на высоте, понравилось абсолютно все, расположение,завтраки, персонал, номера, территория , все очень классно

Cons:

нет такого, это отэль где в отзывах не нужэн пункт ,, что вам непонравилось,,)

2026-05-02 • via Nuitee
V
Vladislav • family_with_children • ru
7
Останавливался на 4 дня для выбора локации.
Pros:

Отель расположен близко к пляжу. 5 минут неспешным шагом. Рядом магазин. Есть пару макашниц. До улицы где много кафе 7-10 минут пешком. Уборка номеров идеально, каждый день. Территория чистая ухожена. В холе отеля комплимент от отеля (кофе, напитки). Кафе на территории отеля с хорошими ценами. В номере чайник, кофе. чай, сахар. Интернет не супер но для работы хватало.

Cons:

Отель расположен прям у оживленной дороги. Шум от машин целый день и ночь. У кого чуткий сон без беруш никак. Это наверно единственный минус.

2026-05-02 • via Nuitee
H
henrikbH2547ZF • Family
10
Allways best holiday here
Pros:

We have a fantastic holiday again. Special thanks to Te, Aung, Ae and Thae in the pool bar and Kwan in the breakfast buffet, who make our holiday mutch better 😊 We come back next year for sure

2026-04-30 • via Tripadvisor
D
Denver • couple • za
10
2026-04-22 • via Nuitee
C
Cloé • couple • fr
10
MAGIQUE
Pros:

Le personnel était incroyable, tout était si propre, très confortable vraiment de très bonnes vacances merci infiniment

2026-04-17 • via Nuitee
M
Maria • couple • za
9
Great stay
Pros:

Big room, very clean, great pools. Excellent breakfast. Free coffee in lobby all day.

Cons:

Stairs

2026-04-06 • via Nuitee
I
Irina • family_with_children • ru
10
Pros:

В третий раз в этом отеле, всё как всегда отлично

2026-04-05 • via Nuitee
I
Irina • solo_traveller • ru
10
Pros:

Все понравилось, отличное расположение и персонал. В третий раз в этом отеле и всё отлично!

2026-04-05 • via Nuitee
J
Jonathan • couple • gb
8
2026-03-28 • via Nuitee