Residence Inn by Marriott Anaheim Resort Area/Garden Grove

Hotels
•
Residence Inn
8.6 (891 reviews)
11931 Harbor Boulevard , Anaheim , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Convenient amenities
Cons:
Dirty rooms
Poor kitchen service
Parking issues
Breakfast variety

Categories

Cleanliness
7.86
Multiple complaints about dirty rooms and dishes.
Service
9.33
Staff are described as welcoming and accommodating.
Location
9.37
Convenient location near restaurants and parks.
Room Quality
7.82
Some rooms need updates and maintenance; varies by experience.
Amenities
8.35
Amenities like kitchen, washer, and dryer are appreciated.
Value for Money
8.81
Overall good value for fitness and cleanliness despite some issues.
Food and Beverage
8.36
Breakfast variety and quality need improvement.
Overall Experience
8.93
Most guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:49

Property Description

Conveniently Close to Disneyland
Located just 4 blocks from Disneyland, Residence Inn Anaheim Resort Area/Garden Grove offers a perfect retreat for families and travelers looking to experience the magic of Disney.

Luxurious Amenities
Indulge in the outdoor pool, palm tree-rimmed courtyard, and free daily breakfast in full American buffet style. The rooms feature free WiFi, fully equipped kitchens, 27’’ TVs with HBO and Disney Channel, work desks, and coffee makers.

Family-Friendly Features
With a fitness center, outdoor wading pool for children, and Disneyland ticket sales on-site, guests of all ages can enjoy a comfortable and convenient stay.

Book now to make your magical Disneyland vacation unforgettable at Residence Inn Anaheim Resort Area/Garden Grove!

Important information:

Reservations booked for 7 or more nights are subject to a one night room and tax deposit.

Please note: The property provides a shuttle service to and from Disneyland round trip for a fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 28 per day.

Location

Guest Reviews

8.6
Based on 891 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.93
B
Bakir • family_with_children • us
1
Disgusting
Pros:

I would never stay at this place again . It is disgusting. and booking sucks for not giving us honest feedback so I hope you guys are able to see this before you guys book here.

Cons:

There’s nothing I like about this property, it is filthy

2026-05-27 • via Nuitee
G
Grech • solo_traveller • us
8
Pros:

Location was good

Cons:

U had to pay for parking that's not cool

2026-05-13 • via Nuitee
A
Anh • extended_group • us
10
2026-05-12 • via Nuitee
T
Tony • family_with_children • au
10
Awesome & relaxing
Pros:

The staff are brilliant

Cons:

Nothing

2026-05-11 • via Nuitee
D
delia • solo_traveller • us
10
Pros:

Beautiful hotel and the breakfast is great. We stayed in the suite and it is very spacious.

Cons:

I didn't like that the pool area closes at 10

2026-05-10 • via Nuitee
Y
yvette • family_with_children • us
9
I would stay there again, but I definitely think they shouldn’t charge for parking if there’s not enough parking availab
Pros:

It was very clean and well maintained. The breakfast was amazing and we took advantage of that every morning for four mornings. The staff was very friendly. The pool and the Jacuzzi were wonderful.

Cons:

The parking was a nightmare. There’s not enough spaces for as many residence that are staying in the hotel. We paid for parking for two vehicles for four nights, and we were unable to park there at night once Disneyland closed. The hotel was kind enough to refund our parking that we paid for so that was very helpful. We did have to park at a hotel next-door and get our parking pass validated from our current hotel.

2026-05-07 • via Nuitee
K
Kristina • family_with_children • us
7
Cons:

Had hair in the bathtub and floors. Carpets were damp last 2 days and dealt with fans outside side the room overnight

2026-05-03 • via Nuitee
S
Shah • family_with_children • us
10
2026-04-27 • via Nuitee
L
laura • couple • us
10
Great stay! Relaxing and comfortable and perfect for a trip to Disneyland!
Pros:

The staff was great! The breakfast was good. The location is great!

Cons:

Nothing

2026-04-24 • via Nuitee
N
nicole • family_with_children • us
10
2026-04-22 • via Nuitee
E
erikabS2229JK • Family
10
Very kind staff and comfy beds!
Pros:

My family and I had a very pleasant stay at the Residence Inn in Garden Grove. The beds were comfy and the full kitchen was a game changer. What struck me was the consistent kindness of the staff. Pedro was especially helpful in securing us a late checkout after a car accident left us scrambling for towing and a rental for the 3 hour ride home. He was so compassionate and it felt like we were surrounded by angels during such a challenging time. We will definitely stay here again! Thank you all!

2026-04-20 • via Tripadvisor
C
Connie • family_with_children • us
10
2026-04-20 • via Nuitee
E
Erik • family_with_children • us
10
2026-04-19 • via Nuitee
R
Relles • family_with_children • us
10
2026-04-13 • via Nuitee
C
Charlotte • family_with_children • gb
8
Budget friendly, great location, good staff and great breakfasg up
Pros:

Great breakfast(go early), nice pool, comfortable beds, pool was good and the heated little sauna at the back was nice
Overall this is a brilliant place to stay for its purpose, no luxury frills but we all enjoyed it a lot!

Cons:

Property felt old and like it needed a facelift, carpets felt dirty. Sofa bed was not comfortable at all, only suitable for a child to be honest. We had a day of no hot water, where we eventually had to move rooms
Was disappointed that even after requesting before arriving there was no cot for my baby and took a long time to arrive. 3 very tired children after a long Flihht

2026-04-12 • via Nuitee
A
Abby • family_with_children • us
6
2026-04-09 • via Nuitee
C
Cami • family_with_children • us
8
Memorable
Pros:

N/A

Cons:

Using an app for laundry service.

2026-04-06 • via Nuitee
T
toriep2026 • Family
2
DO NOT STAY HERE
Pros:

You could not pay me to stay at this hotel again. While the staff was friendly, the hotel should be labeled as a 1 star MOTEL. The bathrooms are more than outdated- they are littered with water stains and mildew and worse, the rooms all had an old smell to them, the baseboards had chew marks and missing chunks out of them, and the fridge had holes and dents in the front panel. The couch was broken in the middle so three people sitting on it would end up sitting together in the middle.

While this would be acceptable if the pictures and description was accurate- let me set the record straight that this is FAR from a Marriott, but absolutely RIDICULOUS that it is labeled a Residence Inn. Marriott should actually be ashamed and embarrassed they consider this hotel one of their own. The fact that we paid premium prices for this shi*t hole was a disgusting way to exploit families out of more money for the "proximity to Disneyland". I've stayed at nicer hotels for less than half the price.

We stayed here for the convenience for our family of 6 to get to Disneyland. I booked the "Shuttle and Stay" package so we could avoid parking at Disney. No where in the booking did it ask for how many shuttle passes needed, or the day it was needed. However- when booking the room, I appropriately put in our kids' ages and how many adults- making sure we would all have a spot on the shuttle. When we checked in- I was informed that the room only came with 4 passes and they were booked for the CHECK IN date. Why in the world would I need a shuttle pass for the day we CHECK INTO the hotel? THEN they informed me that the shuttle IS NOT EVEN ON THEIR OWN PROPERTY and we would need to walk five minutes down to the Hyatt to catch the shuttle and try to reserve the two extra seats needed. This was comical considering we were paying the MARRIOTT for a shuttle pass- yet one they were not even providing? Disgrace.

We ended up driving our rental car and parking ourselves at Disney- which was pain free and far easier than expected- we left the hotel around 930am and got into the parks by 1030am. I would much rather have planned that route knowing we paid extra for the shuttle passes and ended up having to pay the $60 for parking. In fact- I would have rather stayed at a listed motel and saved money on all parts.

We left the hotel grossed out, feeling dirty, and knowing we paid WAY TOO MUCH more the experience we had. The only positive was that we arrived to the hotel much later than expected- so the kids didn't have to try and enjoy the dirty pool and we could just go straight to sleep.

This was by far the worst experience and a huge bait and switch. Don't trust the website, pictures or anything other than the negative reviews. Save your money and avoid this crap hotel.

2026-04-04 • via Tripadvisor
E
Esmeralda • family_with_children • us
10
Overall, it was great, will definitely stay here again..
Pros:

Clean, staff was friendly, breakfast was good..

Cons:

The shuttle system was confusing. We bought it for the first day and ended up using Uber after 30 minutes of back and forth between staff and finding the shuttle stop, with no clear schedule of pick up/ drop off times..

2026-04-04 • via Nuitee
G
guadalupe • family_with_children • us
9
Overall it was a great stay. I would definitely stay there again
Pros:

The room was big enough for my family. It had a kitchen and 2 bathrooms. The pools and jacuzzi

Cons:

They ran out of parking spaces and I had to park further out and walk back in the middle of the night

2026-03-31 • via Nuitee