Hilton Garden Inn San Diego Old Town/Sea World Area

Hotels
Hilton Garden Inn
8.2 (1086 reviews)
4200 Taylor Street , San Diego , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Parking fees
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.66
Some reviews indicated cleanliness issues, such as trash buildup and lack of replacement toilet paper.
Service
8.63
Most reviews expressed satisfaction with friendly and helpful staff, particularly Nancy's exceptional service.
Location
8.67
Many guests highlighted the great location, especially in relation to local attractions.
Room Quality
8.12
Rooms were generally comfortable and modern, but some experienced issues with mattress quality.
Amenities
8.35
Ample amenities were noted, including a heated pool and spa, but some information on drink prices was unclear.
Value for Money
7.91
Guests were unhappy with additional charges, particularly for parking, reducing perceived value.
Food and Beverage
7.66
Mixed sentiments on food quality; breakfast was viewed as decent but with pricing issues.
Overall Experience
8.63
Overall, guests had a positive experience with minor complaints indicating room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:08

Property Description

Luxurious Amenities and Convenient Location

Unwind and Relax
Indulge in the outdoor pool and savor delicious meals at the on-site restaurant.

Modern Comforts
Enjoy free Wi-Fi, a coffee maker, and cable TV in every guest room.

Explore Nearby Attractions
Discover the National Comedy Theatre just 2 miles away and the University of San Diego within a mile's reach.

Book now for an unforgettable stay at Hilton Garden Inn San Diego Old Town, just a stone's throw away from Old Town and a short drive from the airport!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

8.2
Based on 1086 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.35
Value for Money: 7.91
Food and Beverage: 7.66
Overall Experience: 8.63
S
Selena solo_traveller us
10
Pros:

We love staying at this hotel when we're visiting San Diego. It's so close to Old Town which we can walk to and to the train station as well.

2026-05-14 via Nuitee
L
Lynda solo_traveller us
10
Pros:

Location

Cons:

Shower door leaked really bad. Had to put a towel down each time we took a shower.

2026-05-11 via Nuitee
A
Alvaro couple us
10
2026-05-10 via Nuitee
L
Lindzie family_with_children us
7
2026-05-09 via Nuitee
L
Lindzie family_with_children us
8
Pros:

Beautiful

Cons:

needs more elevators on each side of building would be convenient

2026-05-09 via Nuitee
J
Jeffrey couple us
7
it was good. not much of a wow factor
Pros:

my bad i thought breakfast was included

Cons:

breakfast wasn't included

2026-05-08 via Nuitee
E
Erica solo_traveller us
10
2026-05-06 via Nuitee
V
Veronique couple fr
8
2026-05-06 via Nuitee
F
felicia couple us
10
2026-05-04 via Nuitee
D
Donna family_with_children us
10
Relaxing
Pros:

Beautiful clean friendly staff

Cons:

Everything was great

2026-05-01 via Nuitee
E
Eldien Gale couple us
8
2026-05-01 via Nuitee
V
Varona family_with_children us
9
I would stay here again.
Pros:

Location, the room, free coffee available in the mornings.

2026-04-30 via Nuitee
R
Rosa couple us
9
Pros:

Room was very spacious. Nice decor and great location

2026-04-27 via Nuitee
R
Royce couple us
10
Everyone was helpful and friendly 👍
Pros:

Location

2026-04-26 via Nuitee
B
Baylee couple us
10
2026-04-20 via Nuitee
J
Josef family_with_children us
3
BAD! HORRIBLE! RUDE! UNACCOMMODATING! MANNERLESS!
Pros:

MANAGER MICHELLE IS HORRIBLE! SHE HAS ZERO PROFESSIONALISM. EXTREMELY RUDE AND HER STAFF FEEDS OFF OF HER! AS A HILTON HONORS MEMBER I HAVE NEVER BEEN TREATED SO RUDE OR SHORT AT ANY HILTON. BECAUSE OF HER I WILL NEVER COME BACK TO THIS LOCATION AND TELL EVERYBODY I KNOW ALSO!

Cons:

YOUR MANAGER MICHELLE! FRONT DESK STAFF IS VERY UNEDUCATED ABOUT HILTON HONORS REWARDS PROGRAM AND HOW IT WORKS! STAFF DOES/DID NOT SHOW YOU WERE ELEVATORS WERE AND THEY ARE NOT IN DIRECT LOBBY AREA. NOT A WELCOMING STAFF NOR MANAGER IN MICHELLE!

2026-04-20 via Nuitee
J
Jaqueline solo_traveller us
10
2026-04-19 via Nuitee
G
Guan couple us
8
2026-04-17 via Nuitee
W
William couple us
10
Comfortable & relaxed
Pros:

It was spacious… it had a breakfast… and more

Cons:

Can’t say I didn’t like anything

2026-04-13 via Nuitee
I
IKKO couple jp
10
完璧。ですかね
Pros:

全て最高。また行きたいです。 

Cons:

ほぼない。

2026-04-12 via Nuitee