La Cascada Casa Patagónica by DON

Hotels
•
DOT Hotels
8.8 (175 reviews)
Av. Bustillo Km 6.000 , San Carlos de Bariloche , ar
+54 11 3990-9890

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Cozy atmosphere
Cons:
Maintenance issues
Noise from the elevator
Limited breakfast options

Categories

Cleanliness
7.94
Multiple mentions of maintenance issues and cleanliness concerns.
Service
9.41
Guests praised the staff for being pleasant and accommodating.
Location
9.45
The hotel is well-located near the lake and offers beautiful views.
Room Quality
8.4
References to some rooms needing maintenance, such as furniture and noise issues.
Amenities
8.43
Amenities were appreciated, but some areas needed improvement.
Value for Money
8.89
Fair pricing compared to facilities but sometimes higher for snacks.
Food and Beverage
8.94
Good food quality mentioned, but breakfast options were considered lacking.
Overall Experience
8.91
Guests enjoyed their stay overall, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:40

Property Description

Spectacular Nature Views

Located on the outskirts of Bariloche, La Cascada Casa Patagónica by DON offers guests dazzling views of the park, waterfall, and Nahuel Huapi lake from every room.

Luxurious Amenities

Indulge in a range of amenities at La Cascada, from a relaxing sauna and indoor pool to a well-equipped gym and entertaining games room.

Culinary Delights

Treat your taste buds at the elegant restaurant serving a variety of national and international specialties, or unwind at the coffee shop and bar on site.

Experience the beauty of Patagonia at La Cascada Casa Patagónica by DON. Book your stay now for an unforgettable retreat.

Important information:

Please note that a local Ecotax per person, per day, is not included on the fee. It applies to all guests older than 14 years old, and can only amount to the charge of a 3-night stay.

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Please note restaurant is closed on Mondays and Tuesdays.

Please note parking slots are limited and subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for US$50 per person per night when using an existing bed.
    Children from 3 years old to 16 years old stay for US$50 per person per night when using an available extra bed.
    People 17 years old and over stay for US$100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 175 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
C
carlos • family_with_children • br
7
É uma boa opção, mas acho que não retorno.
Pros:

Atendimento

Cons:

Limpeza dos quartos e banheiro…

2026-07-25 • via Nuitee
M
Martin • family_with_children • cl
3
2026-07-16 • via Nuitee
B
Bruna Castorino Kokkinos • family_with_children • br
5
Hotel La Cilada. As fotos criam uma expectativa que a experiência real não consegue entregar.
Pros:

O hotel é bem localizado e a vista para o lago é realmente deslumbrante.

Cons:

A lista é grande. Começando por ser um hotel que se coloca como 4 estrelas, pode até ter sido um dia, mas hoje esta muito distante de ser um, parece um Ibis dos ruinzinhos. A manutenção predial é precária. Mínima ou nenhuma atenção a detalhes assim como a limpeza (vi a camareira colocando a lixeira em cima da pia para limpar o chão, colocaram um copo no banheiro que era novo e tinha etiqueta colada que mostrava que não havia sido nem lavado). Chuveiro oscila entre frio e quente (e a gerente do hotel se posicionou como se fosse uma calúnia quando falei...a convido a tomar um banho naquele quarto), tem um espaço de 2cm entre as portas do box onde entra ventinho desconfortável durante o banho. Travesseiros de péssima qualidade, cantos com sujidades acumuladas. Portas dos quartos com zero vedação sonora (qualquer barulhinho no corredor se ouve claramente de dentro do quarto). A decepção quando chegamos foi grande. Pelas fotos os quartos parecem ser aconchegantes e acolhedores mas pessoalmente não era nada do que esperávamos, sem falar no forte odor que me deu dor de cabeça em 5 minutos ali. Conversamos com o hotel e o booking pois gostaríamos de negociar a multa de cancelamento, realmente não queríamos ficar. Fomos totalmente ignorados sobre a solicitação. Estávamos viajando com criança pequena para relaxar, curtir os ambientes e a falta de colaboração deles realmente foi um fator bem desgastante. No geral, não recomendo a estadia nesse hotel. Há opções melhores com valor similar.

2026-07-13 • via Nuitee
J
João • couple • br
10
2026-07-13 • via Nuitee
M
Mario • couple • do
8
2026-07-07 • via Nuitee
L
Leonardo • solo_traveller • br
8
2026-07-06 • via Nuitee
M
Miguel • couple • cl
10
Estadía perfecta confortable y de calidad.
Pros:

Instalaciones, y checkout.

Cons:

Restaurante muy caro.

2026-07-02 • via Nuitee
A
Adriana • couple • ar
9
En general muy buena
Pros:

Su arquitectura y decoración ; l ubicación ; l calidez del estilo , la atención del personal exelente !

Cons:

La habitación 301 al lado del ascensor no permite descansar por el ruido del funcionamiento del mismo ! Por el precio que pagué : tres noches :1.180.000$ merecía una habitación standar mejor !

2026-06-30 • via Nuitee
D
Diana Lucia • extended_group • co
9
Calides
Pros:

Muy acogedor

Cons:

Instalaciones

2026-06-16 • via Nuitee
V
Victoria • couple • ar
9
Pros:

Ubicación instalaciones y muy buen desayuno

Cons:

Justo cuando fuimos se rompió la caldera de la pileta y no pudimos ver los partidos en la habitación

2026-06-15 • via Nuitee
A
Angelo • solo_traveller • it
8
Pros:

El bar abajo que no pertenece al hotel

Cons:

Habitación pequeña. Servicios inexistentes....desayuno muy parco

2026-06-11 • via Nuitee
L
Luiz Guilherme • solo_traveller • br
10
2026-05-31 • via Nuitee
J
Johana • family_with_children • ar
7
Hermoso en familia
Pros:

La vista desde los espacios comunes, la comodidad de las camas, el desayuno

Cons:

Poca calefacción en la pileta, no andaban bien los radiadores, faltaba limpieza en la zona de pileta

2026-05-29 • via Nuitee
P
patricio • family_with_children • cl
10
2026-05-28 • via Nuitee
I
ignbaez • family_with_children • cl
8
Fancy but not worth it
Pros:

Desayuno, el lugar es precioso

Cons:

Personal poco cálido, mi hijo quedó atrapado en ascensor y la respuesta fue poco ágil y ni siquiera recibimos una disculpa

2026-05-28 • via Nuitee
C
Carmen Gloria • family_with_children • cl
7
Vista excepcional del lago
Pros:

La vista excepcional, el hotel lindo, las instalaciones cómodas y limpias

Cons:

El personal en general no fue muy atento, andábamos con un niño de 2 años y no hubo nada especial para el, el hotel precioso pero al personal le falta ser más amable

2026-05-24 • via Nuitee
A
Alba • couple • ar
10
2026-05-23 • via Nuitee
C
Carla • solo_traveller • ar
8
Pros:

La ubicación, la vista, el predio, los espacios comunes

Cons:

La habitación estaba bien pero básica. Podrían tener agua y café de cortesía en la misma

2026-05-17 • via Nuitee
F
Freile • couple • ar
10
2026-05-14 • via Nuitee
F
Felipe • couple • us
5
The location si nice overlooking to the water . The hotel is OLD! The swimming pool looks terrible and the staff aren’t
2026-05-13 • via Nuitee