Best Western Center Inn

Hotels
•
Best Western
7.1 (687 reviews)
5718 Northampton Boulevard , Virginia Beach , US
+1 757-363-2500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful and accommodating staff (multiple mentions, including Crystal J)
Convenient location near restaurants, stores and gas stations
Plentiful towels and lots of hot water
Some rooms had comfy beds and working AC
Cons:
Unclean rooms/dirty linens reported (hair, stains, guests cleaning bathrooms themselves)
Room maintenance issues (sinking/uncomfortable beds, sink failure, poor caulking, water bug)
Poor breakfast quality, limited hours and lack of early/evening coffee
Parking/entrance difficulties and occasional safety concerns
Perceived poor value for the price paid

Categories

Cleanliness
5
Multiple guests reported hair and debris on sheets, stained blankets, guests needing to request new linens or clean bathrooms themselves; reports of a large water bug, sink not holding water, and generally "not clean" rooms.
Service
9.5
Staff repeatedly described as helpful and accommodating (mentions of Crystal J assisting at night and multiple compliments for staff), though there were isolated operational issues (slow check-in, employees observed smoking while working). Overall strong personal service impressions.
Location
9.5
Frequently noted as very convenient and accessible to restaurants, stores and gas stations; some guests noted awkward entrance/exit, parking challenges and occasional safety concerns at night, but location convenience was emphasized.
Room Quality
5.5
Mixed room quality: several reports of uncomfortable/sinking beds, poor caulking, slippery tile and maintenance issues (sink that won't hold water); other guests reported clean, comfy beds and functioning AC in some rooms.
Amenities
7.5
Positives include plentiful towels, lots of hot water, working AC and availability of a pool; negatives include no early coffee, limited/late breakfast service, a pool reported as not clean, and parking challenges.
Value for Money
5
Several explicitly said the rate felt too high (example: $550 for 4 nights should have been closer to $350) and that the stay wasn't worth the price given cleanliness and service lapses.
Food and Beverage
6
Multiple complaints about poor breakfast quality, limited quantities and early/short hours (breakfast closing at 9am), plus no evening/early-morning coffee; a few guests praised the breakfast, so sentiment is mixed but leans negative.
Overall Experience
8.8
Overall mixed but positive on staff and location; cleanliness, room maintenance and breakfast issues lowered satisfaction for many guests, though helpful service and convenience improved the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location
Located just 18 minutes' drive from Virginia Beach, the Best Western Center Inn offers easy access to the popular beach destination.

Comfortable Accommodations
Guest rooms feature essential amenities such as a refrigerator, coffee maker, hairdryer, and ironing facilities, ensuring a comfortable stay for all guests.

Relaxing Outdoor Pool and More
Enjoy the outdoor pool, indulge in a full breakfast, and stay connected with free Wi-Fi and flat-screen cable TVs in every room.

Ready to experience the perfect blend of comfort and convenience? Book your stay at the Best Western Center Inn today!

Important information:

Please note, the hotel will pre-authorize the guest's credit card for the entire amount of the reservation on the day of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

7.1
Based on 687 reviews
Cleanliness: 5
Service: 9.5
Location: 9.5
Room Quality: 5.5
Amenities: 7.5
Value for Money: 5
Food and Beverage: 6
Overall Experience: 8.8
E
Elizabeth • couple • us
3
Only good thing was plenty of towels and los of hot water.
Pros:

Pretty sparse, some days no hot coffee

Cons:

Smoke detector hanging from ceiling in first room, had to move to second room with the help of Crystal J on night shift. The second room had a large water bug and the sink would not hold water. The bed felt like you was sinking

2026-10-27 • via Nuitee
K
Kevin • couple • us
1
Pros:

terrible human beings no heart

2026-10-23 • via Nuitee
L
Leon • solo_traveller • us
8
Pros:

Just the location was tight and entrance and exit was hard. other than that everything else was GREAT.

Cons:

entrance and exit

2026-10-17 • via Nuitee
R
Romuel • solo_traveller • us
1
Very disappointed.
Cons:

Checked in at 1:30 am. Multiple people walking thru the parking lot back and forth from the hotel next door. I was pulling my boat and afraid to leave it unsecured. Had to park on the street entrance coming into the hotel parking lot. Felt very uneasy with all the foot traffic going on that time of nite. I never made it to my room. I checked out and left and found a much safer place to.spend the nite.

2026-10-08 • via Nuitee
B
barrosse • couple • us
10
Pros:

Excellent staff very helpful

Cons:

Nothing

2026-09-18 • via Nuitee
N
Nicholas • couple • us
9
2026-09-17 • via Nuitee
M
MICHAEL • family_with_children • us
4
It served it's purpose
Pros:

Hotel should of been much cheaper. I spent 550 for 4 nights. Should of been like 350.

Cons:

Hair in my bathtub. No one from house keeping came to clean the room not once.

2026-09-16 • via Nuitee
A
Alice • couple • us
8
Meh
Pros:

The breakfast was earlier and short duration. After traveling and hoping for more sleep, we had to dash because it closes at 9am. Unreasonable.

Cons:

Breakfast.

2026-09-15 • via Nuitee
M
Mark • solo_traveller • us
9
Cons:

The bed was a little uncomfortable. The tile floor had a slippery feel to them, kind of like a chemical.

2026-09-14 • via Nuitee
R
Raymond • couple • us
8
It was a nice one night stay
Pros:

It was clean.

Cons:

The odd parking and the poor caulking repair on the bath tub

2026-09-14 • via Nuitee
M
Mark Daniel • extended_group • us
6
2026-09-14 • via Nuitee
M
Monica • couple • us
9
2026-09-13 • via Nuitee
F
Fisk • solo_traveller • us
7
2026-09-11 • via Nuitee
J
Jeniffer • family_with_children • us
8
Thank you
Pros:

It wa spacious, organized, nit stinky

Cons:

Not so much

2026-09-08 • via Nuitee
D
Ditty • couple • us
1
2026-09-08 • via Nuitee
R
RAMIREDDY • family_with_children • us
8
2026-09-08 • via Nuitee
E
Ebony • family_with_children • us
10
I enjoyed my stay..I would definitely recommend.
Pros:

I love the breakfast

2026-09-08 • via Nuitee
A
aaliyah • couple • us
7
2026-09-07 • via Nuitee
T
Tracy • couple • gb
5
Comfy and clean room, friendly staff, very poor breakfast.
Pros:

Comfy bed, clean room, AC worked well and staff were friendly.

Cons:

Breakfast in the morning was not good. Quality was very poor and hot foods weren’t replaced often enough for the quantity of guests. I’d recommend having breakfast elsewhere.

2026-09-07 • via Nuitee
M
Madison • couple • us
4
Wasn’t pleased with our stay
Pros:

The location of the property was nice to be by everything

Cons:

Waiting almost 20 minutes just to check in at 3, then noticed throughout our stay the employees were outside smoking weed while working. The morning staff that checked up out though was very nice. The room also smelled and there was heart all over the bathroom

2026-09-04 • via Nuitee