Holiday Inn Express & Suites Indianapolis Dtn-Conv Ctr Area by IHG

Hotels
•
Holiday Inn Express
8.9 (895 reviews)
410 South Missouri Street , Indianapolis , US
+1 317-822-6400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Excellent location near Lucas Oil Stadium and central venues
Friendly, helpful and accommodating staff
Clean rooms and comfortable beds
Breakfast frequently praised (pancake maker mentioned)
Cons:
Street/noise issues for lower floors / noisy at night
Occasional in-room issues (loose toilet seat, AC/fan, non-working outlet)
Limited amenities availability at times (pool closed, only one elevator operating)
Perceived poor value during event pricing / high one-night rates

Categories

Cleanliness
9.3
Multiple reviews explicitly call the rooms and property 'clean', 'freshly cleaned', and 'well maintained', indicating a strong cleanliness performance.
Service
9.8
Staff are repeatedly described as friendly, helpful, accommodating (early arrivals, helpful check-in), which supports a very high service score.
Location
9.6
Many guests praise the central location and proximity to Lucas Oil Stadium and venues; convenient for events which drives a very strong location rating.
Room Quality
8.4
Rooms are noted as spacious and comfortable, but several reports mention issues (loose toilet seat, AC fan/outlet problems, street noise, pillow heat, sink water pressure) producing a slightly below-target score.
Amenities
8.6
Breakfast is often praised and pancake maker enjoyed, but amenities show some negatives (pool closed, only one elevator in service at times, limited sports package), yielding a solid but not perfect score.
Value for Money
7.6
One strong complaint about event pricing (very high one-night rate) and a few comments about expected downtown costs reduce perceived value compared with other categories.
Food and Beverage
8.7
Breakfast is frequently described as good or excellent (excellent breakfast station, pancake maker), though some guests noted limited variety, missing oatmeal, or children not liking items.
Overall Experience
9.2
Overall sentiment is positive with many recommendations, comfortable stays, and repeat-willingness; isolated issues noted but they did not dominate guests' overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Central Location near Indiana Convention Center and Lucas Oil Stadium

Modern Amenities in Guestrooms

Convenient On-Site Facilities

Immerse yourself in the heart of downtown Indianapolis at the Holiday Inn Express. Just steps away from the Indiana Convention Center and Lucas Oil Stadium, our non-smoking hotel offers a comfortable stay with complimentary hot breakfast. Relax in well-equipped guestrooms featuring flat-screen TVs and free internet. Stay active at the modern fitness center and unwind in the indoor pool. Forgot something? Our on-site convenience store has you covered. Explore nearby attractions like the Indianapolis Zoo and NCAA Hall of Champions. Book now for an unforgettable stay in Indy!

Important information:

Private parking is available on-site at an additional cost USD 25 per day.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.9
Based on 895 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.6
Room Quality: 8.4
Amenities: 8.6
Value for Money: 7.6
Food and Beverage: 8.7
Overall Experience: 9.2
P
Paul • solo_traveller • us
8
Good, but could have been great with the minor issues addressed
Pros:

Breakfast was good, coffee was good, staff was courteous and helpful.

Cons:

Toilet seat was pretty loose. The fan on the AC couldn’t be left on, the outlet under the TV didn’t work making it difficult to get computer work done at the desk. Street noise was loud, I should have asked for a higher floor. Overall, these are minor things and my stay was good.

2026-10-29 • via Nuitee
A
Ashley • family_with_children • us
9
Great staff, clean rooms, excellent location!
Pros:

The staff at check-in was friendly and helpful! They really made us feel welcome and even accommodated our unplanned early arrival. The room was freshly cleaned and the location to Lucas Oil Stadium couldn't have been better. Thank you for a great experience!

Cons:

My children did not enjoy the taste of the breakfast items

2026-10-27 • via Nuitee
L
Lucas • couple • us
10
Pros:

Spacious rooms and comfortable beds

Cons:

Pool was closed

2026-10-23 • via Nuitee
S
Shalonda • couple • us
9
Awesome!
Pros:

Location

Cons:

Pet friendly ☺️

2026-10-23 • via Nuitee
H
Hopkins • family_with_children • us
8
Pros:

Food was decent. Location was great!

Cons:

Only one elevator being in service was my only complaint. Overall, would stay there again

2026-10-22 • via Nuitee
J
Junyu • couple • cn
9
Pros:

在市中心，交通很方便，可以停车很好，虽然开远一点，走回来要两三分钟，但是已经很好了。

Cons:

早餐吃的品类不多，如果改进更好。

2026-10-18 • via Nuitee
L
Lei • family_with_children • ca
10
2026-10-17 • via Nuitee
L
Luna • couple • us
10
2026-10-15 • via Nuitee
C
Cynthia • family_with_children • us
9
Pros:

The breakfast station was the perfect way to end a wonderful short stay. My son loved the pancake maker!

2026-10-15 • via Nuitee
N
Nedra • couple • us
10
2026-10-14 • via Nuitee
C
Carolyn • couple • us
10
Pros:

Everything was incredible. Highly recommend

2026-10-12 • via Nuitee
M
Melissa • couple • us
10
Pros:

Close to Lucas oil

2026-10-11 • via Nuitee
T
Thierry • solo_traveller • be
10
Pros:

L'emplacement, le parking et la propreté de la chambre. Le personnel est a l'écoute et tres sympa

Cons:

Rien de négatif à signaler

2026-10-10 • via Nuitee
D
Devon • couple • us
10
2026-10-08 • via Nuitee
G
Gregory • extended_group • us
10
2026-09-18 • via Nuitee
M
Melissa • couple • us
9
I would recommend this hotel.
Pros:

The hotel was clean and comfortable and the staff was friendly. It was right across the street from Lucas Oil Stadium.

Cons:

The breakfast was just okay and they didn’t have any oatmeal. It was kind of noisy at night but that is expected being right down town and next door to a tavern.

2026-09-16 • via Nuitee
B
Brett • couple • us
10
Friendly staff, comfy room and good food!
Pros:

Close to venue I was going to. Staff was friendly and breakfast bar was amazing!!!! Room was comfy and everything in it was stocked.

2026-09-14 • via Nuitee
J
Joshua • couple • us
9
Nice spot right close to venues
Pros:

Close to where we needed to be.

Cons:

One elevator was out of commission

2026-09-13 • via Nuitee
B
Blues Band • solo_traveller • us
10
Pros:

Friendly and helpful staff. Great breakfast.

2026-09-13 • via Nuitee
J
Jean • solo_traveller • us
10
Pros:

The staff were so friendly, helpful, and accommodating and the hotel was clean and well maintained.

Cons:

Nothing.

2026-09-11 • via Nuitee