ARTIEM Madrid

Hotels
9.8 (2749 reviews)
Juan Perez Zuñiga, 20 , Madrid , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spotless and comfortable rooms
Cons:
Location far from central attractions

Categories

Cleanliness
10
Many reviews praised the cleanliness of the hotel, mentioning spotless and beautifully cleaned rooms.
Service
9.99
Guests consistently highlighted the friendly, helpful, and efficient staff, creating a warm and welcoming atmosphere.
Location
9.28
While some guests noted the location was a bit far from central attractions, the surrounding area was described as tranquil and pleasant.
Room Quality
9.71
Rooms were described as modern, spacious, and comfortable, contributing to a positive overall impression.
Amenities
9.74
The free drinks and snacks available throughout the day were highlighted as a unique and thoughtful amenity.
Value for Money
9.7
Guests felt that the quality of service and amenities provided justified the price of their stay.
Food and Beverage
10
Breakfast quality and variety were commended, with many enjoying the complimentary snacks and drinks.
Overall Experience
10
The overall experience was overwhelmingly positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:35

Property Description

Luxurious Accommodations
Indulge in comfort and style at ARTIEM Madrid. Our rooms are designed for relaxation, featuring air conditioning, satellite TV, and a spacious living area. The private bathrooms are equipped with a rejuvenating rainshower and complimentary toiletries.

Delicious Dining Options
Start your day with a scrumptious breakfast at The Slow Lounge, and satisfy your cravings throughout the day with a variety of food and drinks at The Green, open 24 hours for your convenience.

Convenient Location
Located in the heart of Madrid's commercial center, our hotel offers easy access to both the airport and popular attractions like Santiago Bernabeu stadium. With nearby Metro and bus stops, exploring the city is a breeze.

Experience luxury and convenience at ARTIEM Madrid. Book your stay now for an unforgettable experience!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 2749 reviews
Cleanliness: 10
Service: 9.99
Location: 9.28
Room Quality: 9.71
Amenities: 9.74
Value for Money: 9.7
Food and Beverage: 10
Overall Experience: 10
L
Leidy Paola • couple • co
10
Encantados
Pros:

No se habla suficiente de los snacks de la tarde, no tienen costo adicional e incluyen cafe, agua, té, cerveza, vino, y muchas opciones de comida salada y dulce, sin duda el detalle que nos enamoró.

2026-05-30 • via Nuitee
J
JOSE • solo_traveller • es
9
2026-05-28 • via Nuitee
J
Jarosław • extended_group • pl
10
Pros:

Wszystko super

2026-05-28 • via Nuitee
A
Alejandro • solo_traveller • co
9
Great place to stay
Pros:

Its location, facilities and amenities

2026-05-28 • via Nuitee
B
Breege • solo_traveller • ca
10
Pros:

Friendly staff. Cleanliness in all areas. Excellent facilities.

2026-05-28 • via Nuitee
A
Anna • couple • nl
8
Clean hotel with good breakfast and comfortable bad
Pros:

The rooms was modern, very clean and bad was very comfortable. Excellent breakfast with big choose of pastries, meat, fruits. The big surprise was food and drinks you can take during the day in the hotel.

Cons:

Fridge wasn’t working and location was very far from city center (50min by public transport)

2026-05-27 • via Nuitee
C
carlos • couple • es
10
2026-05-27 • via Nuitee
C
Charalampos • couple • gr
10
Simply wonderful! We would like to thank the entire staff for their excellent service.
Pros:

Everything was excellent!

All the services provided were exceptionally well organized, and the attention to detail was evident in every aspect of our stay. After a difficult experience elsewhere, this was exactly the comfort and peace we needed. Bravo!

Cons:

Nothing! Everything was great 🙂

2026-05-26 • via Nuitee
M
Maryna • couple • ua
3
2026-05-26 • via Nuitee
D
Daniel • family_with_children • ch
10
Empfehlenswert, guter Service, sehr sauber, sehr gutes Frühstück, perfekte Verbindungsmöglichkeiten
Pros:

Wir waren sehr zufrieden mit unserem Aufenthalt. Das Zimmer war sehr sauber und sehr angenehm. Besonders toll fanden wir, dass man den ganzen Tag kostenlos kleine Snacks, Salate, Süsses, Sandwiches sowie verschiedene Getränke an einem separaten Buffet nehmen konnte.

Das Frühstück war ausgezeichnet und sehr reichhaltig mit frischen Früchten und frisch zubereiteten Omeletts. Auch die Betten waren sehr bequem, sodass wir hervorragend geschlafen haben.

Das Personal war zudem ausgesprochen freundlich und hilfsbereit. Insgesamt ein ausgezeichneter Aufenthalt.

Cons:

Nichts!
Obwohl das Hotel etwas ausserhalb der Stadt liegt, hat man mit Metro, Uber und Taxi sehr gute Verbindungsmöglichkeiten. Man ist schnell in der Innenstadt sowie auch rasch am Flughafen.

2026-05-26 • via Nuitee
F
Francesca • couple • it
10
Se andate a Madrid Artiem Hotel è sicurezza!
Pros:

Hotel pulitissimo super organizzato a 5 min a piedi dalla metro con uno Staff stellare

Cons:

Era tutto perfetto!

2026-05-26 • via Nuitee
D
Diana • solo_traveller • mx
10
Son profesionales
Pros:

El desayuno buffet esta listo desde muy temprano y el personas siempre esta muy dispuesto para apoyarnos. Las instalaciones son perfectas. El alojamiento esta a 15 minutos del aeropuerto en auto.

Cons:

Todo me encanto

2026-05-25 • via Nuitee
N
Nelia • couple • ar
10
Totalmente conformes.
Pros:

Atención de la recepcionista cuando llegamos, no recuerdo su nombre (es Colombiana).
Instalaciones y servicios que brindan.

Cons:

Nada para decir.

2026-05-25 • via Nuitee
Z
Zsolt • couple • hu
9
2026-05-25 • via Nuitee
M
marc • couple • fr
8
Parfait
Pros:

Pas pris ,parti à 6h00

Cons:

Rien à signaler

2026-05-25 • via Nuitee
J
Jonathan • couple • ca
6
Overall decent hotel. The attitude of some of the staff needs work
Pros:

Good location. Close to transit and different shops. There are snacks and drinks through out the day and it breakfast is pretty good.

Cons:

Some of the staff were not particularly hospitable or helpful. It often felt like asking for assistance was a nuisance/bother to them. Even during check-in for the tour, the lady barely went over the hotel details or the amenities available to us, and she completely skipped mentioning the on-site gym. Very much felt like they couldn't be bother or even.

2026-05-24 • via Nuitee
S
Sofia • solo_traveller • gb
10
Really enjoyed my stay here. Highly recommend this hotel.
2026-05-24 • via Nuitee
R
Raphaela • solo_traveller • br
9
Pros:

Quarto limpo, espaçoso e muito confortável. Equipe do hotel muito atenciosa e prestativa. Bônus para os snacks gratuitos!

Cons:

Um pouco afastado, mas com uma estação de trem e ônibus próximos

2026-05-24 • via Nuitee
M
Martha • couple • ec
9
Agradable
Pros:

Tienen disponible todo el tiempo bebidas sin costo, ensaladas, bocados de sal y dulce sin costo

Cons:

El lugar es residencial por lo cual es tranquilo pero no está cerca a ninguna actividad turística, ni restaurantes, ni locales

2026-05-24 • via Nuitee
D
Daria • solo_traveller • il
10
Will be back again
Pros:

Modern, comfortable, wonderful stuff .
Free cool snacks and drinks 24/7!

Cons:

Not so central. But perfect for a business trip. Quite.

2026-05-23 • via Nuitee