Hospes Palacio de San Esteban, a Member of Design Hotels

Hotels
Design Hotels
9.2 (3987 reviews)
Arroyo de Santo Domingo,3 , Salamanca , es

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Beautiful hotel
Cons:
Parking fees
Room condition issues
Slight cleanliness concerns

Categories

Cleanliness
8.45
Bathrooms need refurbishing mentioned; cleanliness was not highlighted positively.
Service
9.95
Overall positive sentiments on staff friendliness and helpfulness.
Location
9.95
Many reviews cite excellent location as a plus.
Room Quality
8.45
Some complaints about room conditions and mattress quality.
Amenities
9.45
Positive mentions of amenities, but some issues with parking fees.
Value for Money
8.45
Mixed feelings; some considered it overpriced compared to options.
Food and Beverage
9.45
Generally positive sentiment about food quality.
Overall Experience
9.45
Mostly positive experiences shared among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:32

Property Description

Historic Charm and Modern Comfort
Surrounded by the monuments of historic Salamanca, the Hospes Palacio de San Esteban offers a unique blend of timeless charm and modern amenities.

Central Location and Serene Gardens
Located centrally, guests can easily explore the prestigious university city and then unwind in the tranquil gardens or savor a delicious meal at the on-site restaurant, El Monje.

Picturesque Views and Nearby Attractions
Guests can enjoy the seasonal pool with views of the Cathedral and the San Esteban Monastery. Additionally, the hotel's proximity to the city's cathedrals, Casa de la Concha, and other charming sights makes it an ideal choice for a memorable stay.

Book your stay now at Hospes Palacio de San Esteban for a perfect blend of history, luxury, and relaxation.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the seasonal pool opens from 15 June until 5 September, both days included.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Sep 21, 2025 until Mon, Jun 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for € 40 per person per night when using an existing bed.
    People 2 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3987 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.95
Room Quality: 8.45
Amenities: 9.45
Value for Money: 8.45
Food and Beverage: 9.45
Overall Experience: 9.45
M
Maria solo_traveller us
10
2026-05-23 via Nuitee
C
Carmen extended_group gb
10
Perfect!
Pros:

Everything

Cons:

I can’t think of anything

2026-05-22 via Nuitee
C
Camilla couple gb
8
In the thick of culture!
Pros:

Location and connection to history!

Cons:

Lack of storage - very little room for clothes; no storage by bed; no ventilation / extraction in bathroom.
Very dreary terrace area.

2026-05-22 via Nuitee
D
Daniel solo_traveller ch
8
2026-05-19 via Nuitee
J
Jacqueline couple gb
10
Excellent hotel with so much character.
Pros:

Beautiful old building with lots of character. Staff very helpful. Walking distance to the city centre.

2026-05-18 via Nuitee
J
Jose Miguel couple es
7
2026-05-18 via Nuitee
F
Fred couple gb
6
Road to the hotel was closed for the period we stayed, so had to use a public car park some distance away. Reception sta
Pros:

Great location, historic features

Cons:

Staff very unwelcoming and unfriendly, room a bit dated (especially bathroom).

2026-05-18 via Nuitee
D
David couple es
9
2026-05-17 via Nuitee
P
PILAR couple es
10
Muy recomendable
Pros:

Todo. La verdad es que es excelente en todos los sentidos. El personal del hotel y recepción encantadores. La habitación muy cómoda y limpia. El edificio y el entorno perfecto. El desayuno espectacular.

Cons:

Me ha gustado todo. Quizas un poco más de flexibilidad con el uso del parking el día de la salida pero aún así reconozco que han sido muy amables

2026-05-16 via Nuitee
J
Jaspal couple gb
3
Not a five atar experience!
Pros:

Location. Beautiful design but our room was not very friendly for our dog. We had two sets of stairs and third floor!

Cons:

We did not feel welcomed by staff. Five of them were on reception and not a single one smiled or said “welcome”. When we asked about a walk around Salamanca we were told to come back later. No one helped with luggage. Concierge was more concerned about our car and not in helping us - though at least he talked to us! Later on, had to wait 15 minutes to be served at the bar!

2026-05-16 via Nuitee
G
Gary couple gb
9
Great position and incredible value for a 5 state hotel
Pros:

The position, the ambience, the restaurant and seating areas, the rooms were modern

Cons:

No English speaking channels on TV not good enough for a 5 star hotel BBC and CNN at least please!!!!

2026-05-15 via Nuitee
J
Jill couple es
8
Very pleasant
Pros:

Position , building, character , dog friendly, parking

Cons:

Inconvenient way to room, had to ask for all bathroom essentials, no heating in the room

2026-05-15 via Nuitee
C
Caspar extended_group de
8
Optimal gelegenes, sehr schönes Designhotel mit Mängeln in der Personalführung bzw. Personalschulung
Pros:

Lage optimal. Sehr gute, große Zimmer, aussergewöhnlich gute Matratzen.
Gutes Design in einem alten, geschickt umgebauten Klostergebäude.

Cons:

Die Kommunikation mit dem Personal verlief sehr distanziert und äußerst sachlich. Das Schwimmbadareal war gesperrt, eine Vorabinformation hat nicht stattgefunden, auch keine spontane Entschuldigung. Defizite in der Aufmerksamkeit des Personals. So blieben beispielsweise verwelkte Blumen 2 Tage auf den Tischen stehen.

2026-05-15 via Nuitee
S
Stephen couple gb
9
Pros:

Great location central but quiet. Very comfortable.

2026-05-14 via Nuitee
J
Jacqueline couple gb
8
A beautiful hotel in a fabulous location
Pros:

Hotel location was excellent. Close to the Roman Bridge, a great exercise track on the other side to. Walking into the middle of the old town was really safe and pleasant.

We had a fabulous room over looking a garden and a beautiful church on the 2nd floor of the rear of the newer part of the building.

Bathroom well equipped and nice toiletries.

Cons:

Just thought they were a little under staffed but perhaps that was time of the year.

2026-05-13 via Nuitee
K
Klaus couple de
4
Wir würden dort nicht mehr absteigen
Pros:

Das Frühstücksbüffet war sehr überschaubar. Extras musste man nachbestellen.

Cons:

Das Zimmer war für 2 Personen zu klein. Nur eine kofferablage. Das Bett sehr schlecht. Altes Bad.

2026-05-12 via Nuitee
C
Consuelo couple es
10
Pros:

La comodidad de la habitación

2026-05-11 via Nuitee
H
Hassane couple fr
10
Hôtel à recommander fortement dans une ville historique exceptionnelle qui vaut le voyage
Pros:

Emplacement exceptionnel, accolé au couvent historique des Dominicains et des Dominicaines, hauts lieux touristiques de Salamanque, à moins de 5 minutes à pieds de la cathédrale et de la Plaza Major, Parking sur place; Cadre exceptionnel, belle chambre, petit déjeuner complet, très varié, dans une salle voûtée du couvent. Equipements modernes. Hôtel à découvrir dans une ville musée, très bien entretenue, qui vaut le voyage.

Cons:

Rien ou peut-être l'accès au Parking de l'Hôtel par une carte que l'hötel pourrait envoyer une fois la réservation confirmée car l'entrèe n'est pas signalée et on la rate facilement (explication de la personne à la réception: limitation des possibilités de signalisation car Hôtel situé dans le centre historique de la ville).

2026-05-09 via Nuitee
R
Rafael extended_group es
10
Pros:

Todo perfecto, y a destacar el desayuno,

Cons:

Nada

2026-05-09 via Nuitee
A
alejo couple us
10
A definite repeat visit . Walking distance to town center and wonderful amenities.
Pros:

Great location and wonderful service.

Cons:

None

2026-05-09 via Nuitee