Colectia Hotel Ondarreta

Hotels
9 (506 reviews)
Heriz Pasealekua nº 16 , San Sebastián , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Responsive staff
Comfortable rooms
Good value
Nice amenities
Cons:
Some cleanliness concerns in bathrooms
Minor service issues

Categories

Cleanliness
8.39
Reviews mention that the place was clean and well-maintained.
Service
9.36
General positive sentiment regarding staff responsiveness and guest services.
Location
8.9
The location is mentioned as nice and well-situated.
Room Quality
8.85
Rooms are described as comfortable and pleasant.
Amenities
9.38
Positive mentions of coffee and tea in rooms, along with other welcoming amenities.
Value for Money
9.34
Good value for the level of comfort and services received.
Food and Beverage
8.39
Complimentary coffee and tea noted positively, but some minor complaints about not locking well.
Overall Experience
9.36
Overall sentiment indicates an enjoyable and positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:24

Property Description

Ideal Location in San Sebastián
Hotel Ondarreta Beach is perfectly situated in the Antiguo district, just a short walk from several beautiful beaches and popular attractions.

Comfortable Rooms with Modern Amenities
Each room at Hotel Ondarreta Beach is designed for your comfort, featuring a desk, flat-screen TV, and a private bathroom. Enjoy the convenience of air conditioning and a wardrobe in every guest room.

Near Major Landmarks and Transportation
Explore nearby points of interest such as Monte Igueldo, Monte Igueldo Funicular, and Miramar Palace. With San Sebastián Airport just 23 km away, traveling to and from Hotel Ondarreta Beach is a breeze.

Experience the best of San Sebastián at Hotel Ondarreta Beach. Book your stay now for a memorable getaway!

Important information:

Please note we have a self check-in machine.

In case of booking of 4 rooms or more, different policies and additional supplements may apply.

Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.

This property does not feature a reception desk.

Breakfast will be available from May to September, both months included.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

9
Based on 506 reviews
Cleanliness: 8.39
Service: 9.36
Location: 8.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
O
Ortensia • couple • it
10
2026-05-23 • via Nuitee
M
Millar • couple • gb
6
Great Staff, Comfy Room. But Building Work Is An Eyesore
Pros:

The manager who was on duty during our stay was fantastic. She was helpful and a genuine person. A credit to the hotel and owners.

Cons:

In my opinion it should have been highlighted that scaffolding and building materials were at the entrance to the hotel, it felt like a building site. I feel Booking.Com should have advised and we would not have booked the stay.

2026-05-21 • via Nuitee
R
ROJAS LOYOLA • solo_traveller • es
10
Pros:

Moderno, cómodo, buena ubicación.

Cons:

El desayuno pudiera mejorar.

2026-05-21 • via Nuitee
P
Philippe • solo_traveller • fr
1
Pros:

Prestations standards +

Cons:

Mal indiqué.Ravalement en cours mais rien n' indique que l'hôtel est caché derrière les bâches.
Personne à l'accueil ni numéro de téléphone pour avoir une explication pour entrer dans l'hôtel.
C'est un client qui sortait qui m'a expliqué comment faire! ANORMAL et trop compliqué pour ma génération! Je n'y retournerai JAMAIS

2026-05-20 • via Nuitee
M
Melissa • couple • es
10
Volveria
Pros:

Todo

Cons:

Nada

2026-05-19 • via Nuitee
S
Sara • solo_traveller • es
9
Muy confortable y con excelente ubicación
Pros:

Un hotel limpio y confortable. Tranquilo y con pequeños servicios como la cafetera que mejoran tu estancia.

Cons:

Solo había personal en el hotel por las mañanas, por lo que si buscas un hotel con recepción y atención 24 este quizá no sea el ideal. De todas formas si tienes alguna cuestión te atienden por teléfono muy amablemente y a cualquier hora.

2026-05-18 • via Nuitee
C
Carla • couple • es
10
Pros:

Está todo nuevo y cuidan cada detalle

2026-05-18 • via Nuitee
C
CLAUDIA • extended_group • co
7
Esperaba un poco mas
Pros:

La ubicación, esta cerca a los paraderos de bus y muy cerca de la playa y de lugares para comer

Cons:

Que tomamos una habitación para 3 y realmente era de 2 que le acomodaron una cama adicional y no dejaron por donde caminar.
Las almohadas se veían viejas y deterioradas y la pared en una parte estaba sucia
No hay personal, todo lo debes gestionar por WhatsApp

2026-05-17 • via Nuitee
L
Lourdes • couple • es
8
Recomendable
Pros:

Ubicación

2026-05-17 • via Nuitee
P
Paulo • couple • cl
8
Pros:

Ubicación

Cons:

No hay personal nocturno en caso de Algun problema

2026-05-17 • via Nuitee
A
Adrian • couple • ro
9
2026-05-15 • via Nuitee
C
Chuchuhua • solo_traveller • ar
10
Pros:

Todo muy bien!

Cons:

Me gustó todo!

2026-05-14 • via Nuitee
R
Raul • extended_group • es
8
Comoda y confortable
Pros:

Alojamiento muy limpio y cómodo el trato muy bueno

2026-05-14 • via Nuitee
T
Thomas • extended_group • gb
7
Pros:

The room is nice, comfy bed and good shower that gets warm quickly. Also has a fridge.
It's nearer the quiet end of beach.
Water dispenser and some sweets in lobby.

Cons:

We had the room by the entrance, so people were always looking in the window. The pipes from the room above must go through the room, you can hear every toilet flush.
Had issues with the online check in and felt they were slow to respond. Didn't respond on WhatsApp or booking, only by email.
Unclear if there is a breakfast on offer, they put it out but said it was for display.
Ants in the room but just a few.

2026-05-13 • via Nuitee
P
Pedro Grilo PT • couple • nl
9
Amazing stay!
Pros:

Facilities overall, coffee, daily housekeeping, super friendly and helpful staff.

Cons:

Bed was pretry good, not amazing.

2026-05-10 • via Nuitee
J
Josue • family_with_children • es
4
2026-05-10 • via Nuitee
D
Darragh • solo_traveller • ie
7
Pros:

Exceptionally clean property. Well located within walking distance of the Old Town and a few minutes from the beach.

Cons:

The property is not staffed outside core hours and does not have hotel-like services / reception staff available. Remember to charge your phone as you will need this to access the property. Some rooms are smaller than others so suggest requesting a larger sized room.

2026-05-10 • via Nuitee
A
Arellano Bravo • couple • es
10
Confort y magnifica atención
Pros:

La limpieza y su localización, con paradas de bus cercanas. Y por supuesto, la amabilidad y la atención de Patricia, que nos asesoró en lo que necesitamos.

Cons:

Nada

2026-05-10 • via Nuitee
C
Cécile • couple • fr
10
Magnifique
Pros:

Établissement propre … neuf… calme… cafetière à disposition dans la chambre avec capsules.. produits dans la sdb lait de corps… lit très confortable… serviettes de toilettes de qualité..bonbons à l accueil cafetière et biscuits… lieu calme et sécurisé par des codes … bonne odeur dans les couloirs.. au top j ai adoré…

Cons:

Rien

2026-05-08 • via Nuitee
R
Rosalina • solo_traveller • ie
9
Loved it!
Pros:

Very nice room, super comfortable, nice sheets and towels. Nice touches like the teas, the delicious biscuits, even there is an umbrella for you. Spotless, nice location and quiet. Bright room

Cons:

I liked everything. Even if it is self chec-in, it is a warm place, with personal touches like handwriting note.

2026-05-07 • via Nuitee