Colectia Hotel Ondarreta

Hotels
9 (531 reviews)
Heriz Pasealekua nº 16 , San Sebastián , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Responsive staff
Comfortable rooms
Good value
Nice amenities
Cons:
Some cleanliness concerns in bathrooms
Minor service issues

Categories

Cleanliness
8.39
Reviews mention that the place was clean and well-maintained.
Service
9.36
General positive sentiment regarding staff responsiveness and guest services.
Location
8.9
The location is mentioned as nice and well-situated.
Room Quality
8.85
Rooms are described as comfortable and pleasant.
Amenities
9.38
Positive mentions of coffee and tea in rooms, along with other welcoming amenities.
Value for Money
9.34
Good value for the level of comfort and services received.
Food and Beverage
8.39
Complimentary coffee and tea noted positively, but some minor complaints about not locking well.
Overall Experience
9.36
Overall sentiment indicates an enjoyable and positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:24

Property Description

Ideal Location in San Sebastián
Hotel Ondarreta Beach is perfectly situated in the Antiguo district, just a short walk from several beautiful beaches and popular attractions.

Comfortable Rooms with Modern Amenities
Each room at Hotel Ondarreta Beach is designed for your comfort, featuring a desk, flat-screen TV, and a private bathroom. Enjoy the convenience of air conditioning and a wardrobe in every guest room.

Near Major Landmarks and Transportation
Explore nearby points of interest such as Monte Igueldo, Monte Igueldo Funicular, and Miramar Palace. With San Sebastián Airport just 23 km away, traveling to and from Hotel Ondarreta Beach is a breeze.

Experience the best of San Sebastián at Hotel Ondarreta Beach. Book your stay now for a memorable getaway!

Important information:

Please note we have a self check-in machine.

In case of booking of 4 rooms or more, different policies and additional supplements may apply.

Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.

This property does not feature a reception desk.

Breakfast will be available from May to September, both months included.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

9
Based on 531 reviews
Cleanliness: 8.39
Service: 9.36
Location: 8.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
P
Pilipp • solo_traveller • ar
9
2026-06-18 • via Nuitee
Y
Yaiza 91 • solo_traveller • es
9
Pros:

Muy bien conectado por bus con el casco antiguo, zona con mucha vida pero tranquila por la noche para descansar.
Tienen detalles de café, leche e infusiones.
La cama muy cómoda.

Cons:

Me hubiera gustado una papelera en la habitación.

2026-06-17 • via Nuitee
A
Anna • solo_traveller • pl
8
2026-06-17 • via Nuitee
P
POLIXENI • couple • de
9
Pros:

Ήταν καθαρό και περιποιημένο, ήσυχο, άνετο με όλες τις παροχές που έπρεπε να έχει.Online check in και κωδικό για είσοδο στο ξενοδοχείο και το δωμάτιο.
Φτάσαμε αργά χωρίς άγχος ότι θα μας περιμένουν για το check in.Τα παιδιά στη ρεσεψιόν που ήταν υπεύθυνα και για το πρωινό ήταν πολύ ευγενικά με γνώσεις ξένων γλωσσών.

Cons:

Η τοποθεσία ήταν δύσκολο να εντοπιστεί.Κρυμμένο ανάμεσα σε άλλα κτίρια και πολύ στενά δρομάκια.
Το πάρκινγκ αρκετά μακριά.

2026-06-16 • via Nuitee
C
Cameron • couple • gb
8
Very nice clean place to stay near the beach!
Pros:

Clean spacious room as well as a common area with plenty of coffee, cold water and sweets available which was appreciated. The room had a small fridge which was very useful and good air con.

Cons:

The bathroom shower area was not big enough so the rest of the room got very wet as the curtains were too short. Also could do with more hooks or places to hang towels etc. but overall it was great, thank you

2026-06-15 • via Nuitee
G
guillermo • couple • cl
8
Cumple
Pros:

Cómodo

2026-06-15 • via Nuitee
K
Kyriaki • solo_traveller • gr
8
2026-06-14 • via Nuitee
J
Joshua • family_with_children • us
4
Broken AC, hot room, construction outside our window.
Pros:

The location was perfect. Just outside the tourist area and closer to were the local restaurants are. Everything was within walking distance.

Cons:

When we arrived there were electrical issues with the facility and AC unit was not working the entire stay that we were there. Construction equipment was outside our window making for a bad view. It was hot and humid since we didn’t have working AC

2026-06-14 • via Nuitee
Y
Yulia • couple • fr
10
2026-06-14 • via Nuitee
L
Louise • extended_group • ca
9
2026-06-13 • via Nuitee
J
Jessyka C. • solo_traveller • it
10
Tutto perfetto
Pros:

Struttura e camere pulite, caffè/acqua sempre a disposizione nella zona comune, check-in online ottimo, posizione perfetta

2026-06-12 • via Nuitee
G
Gerardo • solo_traveller • uy
10
Pros:

Ubicación. A 5 minutos del centro en bus. El bus a 150 metros

2026-06-10 • via Nuitee
I
Isabella • couple • gb
9
Great place
Pros:

Clean and comfortable
Close to the beach and bus stop

Cons:

Various electrical faults at the time we were staying

2026-06-10 • via Nuitee
J
JOSE MARIA • extended_group • es
1
Lamentable atención por parte del personal
Pros:

Ubicación

Cons:

Falta de profesionalidad, juegan con los clientes, y no dan la cara. Muy mala experiencia con el atendimiento. Lamentable

2026-06-10 • via Nuitee
V
Valentina • extended_group • pt
10
Pros:

La ubicación, la salita que estaba en la planta baja, con cafecito muy cool, muy amigable la entrada al hotel y a las habitaciones.

2026-06-09 • via Nuitee
S
Sergio • solo_traveller • es
9
2026-06-09 • via Nuitee
G
Gérard • solo_traveller • fr
8
Pros:

L'emplacement et le rapport qualité-prix.

Cons:

La porte de la salle de bain ne fermait pas.

2026-06-08 • via Nuitee
C
Carlos • solo_traveller • es
3
desastre
Pros:

Desafortunadamenter el desayuno solo fue frío porque se fue la luz y no pudieron preparar cafe

Cons:

Se fue la luz del hotel (el problema era en el hotel, el resto de edificios tenian luz) y no pudieron solucionar el problema hasta la tarde de ese día y cuando lo solucionaron lo hicieron de forma parcial pues el agua caliente seguía sin funcionar

2026-06-08 • via Nuitee
J
Jason • couple • gb
6
Cons:

Unfortunately the hotel suffered a power surge the day before our arrival resulting in the hot water not being available nor the coffee machine. So we had cold showers during our stay. The main Entrance doors were also affected so the rear external fire escape door was propped open all night so guests could gain access. Unfortunate circumstances for our stay and I suspect the hotel is normally very good.

2026-06-08 • via Nuitee
G
Gabriel • family_with_children • us
7
2026-06-08 • via Nuitee