Hyatt House White Plains

Hotels
•
Hyatt House
8.3 (905 reviews)
101 Corporate Park Drive , White Plains , us
+19142519700

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable beds
Good breakfast
Cons:
Lack of room servicing
Inconvenient cancellation policy
Food quality concerns

Categories

Cleanliness
7.26
The bathroom had issues with the shower curtain, causing a soaked floor, indicating cleanliness concerns.
Service
9.23
The front desk staff received commendation for their helpfulness, particularly Deasia, who provided exceptional service.
Location
9.27
The hotel is in a great location, convenient for accessing nearby amenities.
Room Quality
8.22
Rooms were noted as clean and spacious, with some comfort issues mentioned.
Amenities
8.25
Breakfast provided was good, but dining quality was questioned due to a negative experience.
Value for Money
8.71
Fair pricing, although there were complaints about the terms affecting points accumulation.
Food and Beverage
7.26
Food quality received criticism after a single disappointing experience.
Overall Experience
8.23
Overall experience was mixed, with commendations and significant complaints regarding service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:07

Property Description

Luxurious Amenities
Indulge in a stay at Hyatt House White Plains, where every guest room features a flat-screen TV, fully equipped kitchen, and cozy seating area. The en suite bathrooms are stocked with complimentary toiletries and a hairdryer for your convenience.

Relaxation and Wellness
Unwind by the seasonal outdoor pool or treat yourself to a rejuvenating spa session. Keep up with your fitness routine at the on-site fitness centre, and take advantage of the meeting facilities and shared lounge for added convenience.

Convenient Location
Located just a short drive from Midtown Manhattan, our hotel offers easy access to popular attractions like Manhattanville College and Westchester County Airport. Plus, enjoy a complimentary breakfast buffet and evening social events during your stay.

Experience comfort and convenience at Hyatt House White Plains. Book now for an unforgettable getaway!

Important information:

Please note, guests must be 21 years of age to check-in to the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HPN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 85 per day.

Location

Guest Reviews

8.3
Based on 905 reviews
Cleanliness: 7.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 7.26
Overall Experience: 8.23
J
Joseph • couple • us
10
2026-07-11 • via Nuitee
S
Stephen • extended_group • us
9
Front desk went out of their way th get us early check in which helped us emensely with the wedding
Pros:

breakfast was great. Location was very convenient.

Cons:

housekeeping sometimes left clutter in hallways. But they were very friendly and did a nice job.

2026-07-10 • via Nuitee
L
Lynda • solo_traveller • us
8
Met my needs.
Pros:

Happy for my purposes.

Cons:

Some furnishings need work. They were chipped, which made them easy to scrape against skin. Also somewhat outdated,toilet needs to be at comfort height,HOWEVER, shower was excellent.

2026-07-07 • via Nuitee
D
D • extended_group • us
8
Will stay again
Pros:

Staff were very welcoming. The facility is pet friendly and clean

Cons:

Too many people in the small pool didn’t get a chance to utilize it during this stay.

2026-07-06 • via Nuitee
M
MIGUEL • family_with_children • us
10
2026-07-05 • via Nuitee
K
Karyn • family_with_children • us
10
Even if I don’t have an event near by- will go back to stay
Pros:

Friendly staff; clean; excellent facilities; amazing brunch!

2026-07-05 • via Nuitee
A
Ana Virginia • family_with_children • cr
10
De muy bye a a excelente te
Pros:

Su ubicación el traslado al mall y que tengan cocina

Cons:

Las alfombras del cuarto

2026-07-04 • via Nuitee
P
Paola • family_with_children • co
10
Muy amables todos muy buena ubicación excelente
Pros:

Las intaslaciones

Cons:

Los huevos

2026-07-02 • via Nuitee
H
Hannah • solo_traveller • us
10
Hidden gem.
Pros:

Simple check in , clean spacious rooms.

Cons:

Not central as other rooms in White Plains. Had to Uber it to downtown.

2026-07-02 • via Nuitee
R
Ramon • couple • us
4
This was not top quality goods for the price. Although your staff was excellent, I refer to Emilio.
Pros:

The convenient location although for overpriced tiny room & wet lobby i would rather drive further.

Cons:

First time at Hyatt House anywhere
Room was 327D it was a half of a room but we were charged full price that was shameful. Also both my husband and I slipped & fell on wet floor no sign posted front lobby approx 12:42 Sunday 6/28 cameras will reflect that.
The mattress was lumpy but clearly that was the least of our problems

2026-07-02 • via Nuitee
P
Patricia • couple • us
5
Hyatt was fine but no bargain.
Pros:

The room was ready for our early check in. It was clean and quiet and the bed was comfortable.

Cons:

The pillows were small. The bar closed too early. The biggest negative was the coffee was terrible. I will go back to the Sonesta just for the Starbucks coffee.

2026-07-01 • via Nuitee
V
Vicki • family_with_children • us
8
2026-06-28 • via Nuitee
M
Mitchell • family_with_children • us
10
If you want a nice. hotel in the area, I can highly recommend.
Pros:

The staff was the best. They were friendly and helpful. The pool was nice. There were other ammenities like the gym room that I didn't take advantage of, but a brother of mine did and he liked it.

Cons:

This is probably just me as I had the same problem recently in another hotel, the blanket on the bed was too heavy and warm for my taste at this time of year. Fortunately there was an additional lighter blanket I could use.

2026-06-24 • via Nuitee
C
COLLEEN • family_with_children • us
10
2026-06-23 • via Nuitee
C
Clinton • solo_traveller • us
7
2026-06-23 • via Nuitee
H
Haugen • family_with_children • no
10
2026-06-19 • via Nuitee
M
Merav • solo_traveller • il
8
Pros:

חדר מרווח ונח. מיטות מאוד נוחות וממש נקי.
המיקום נהדר וצוות מאוד נחמד ומנסה לעזור בהכל.

Cons:

החדר היה מאוד חשוך.
השטיחים מיושנים מאוד.

2026-06-16 • via Nuitee
K
Kean • couple • us
8
It was ok.
Pros:

The location, we were able to explore different area of New York.

Cons:

I didn’t like that housekeeping wasn’t everyday and no one said anything about that when I checked in.

2026-06-15 • via Nuitee
B
Burnworth • solo_traveller • us
8
Just what we needed.
Pros:

We were in a suite with two bedrooms with king size beds and a kitchen. That set up was perfect for our group.

The breakfast was good. I wish it was open till 11 on weekends.

The pool looked beautiful. I wish it opened an hour earlier and closed an hour later. We weren't able to go in.

Cons:

The front desk staff really couldn't give us good information about the area.

The shuttle does not run on the weekends. That's crazy!

I wish the kitchen in our suite had a bigger trash can and that it was more fully stocked. In particular we would have liked a cookie sheet, cake pans, and a peeler for vegetables.

2026-06-15 • via Nuitee
R
Ruth • solo_traveller • il
10
מלון מעולה - אם אתם צריכים משהו בwhite planes לא מתאים לתיירות במנהטן.
Pros:

המיקום מאד ספציפי - רחוק מאיזורי התיירות. מדובר בדירת אירוח עם מטבח מאובזר מקלחת וחדר שינה. מאד מאד נוח. מזגן מעולה, ארוחת בוקר מעולה. עם קבלתי קיבלתי שני בקבוקי מים.

Cons:

אין דורמן - וצריך ללכת די הרבה כדי להגיע לחדר.

2026-06-12 • via Nuitee