Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Convenient location
Cons:
Small room sizes
High prices

Categories

Cleanliness
8.71
The reviews positively mention cleanliness, noting neat and clean rooms, although some room for improvement was identified.
Service
9.08
Multiple reviews highlight the friendly and polite staff, with quick responses to requests.
Location
9.22
Comments emphasize the excellent location, particularly its convenience and accessibility.
Room Quality
8.57
Rooms are generally well-rated, but some comments mention issues like size and pillow comfort.
Amenities
8.9
Amenities like a sauna and a good range of features in rooms are positively noted.
Value for Money
8.66
Though prices were mentioned as high in some reviews, others highlighted upgrades and discounts offered.
Food and Beverage
9.01
Breakfast received frequent praise for variety and quality across multiple reviews.
Overall Experience
9.08
The overall sentiment from reviews indicates a positive experience with commendations across various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:10

Property Description

Convenient Location
Located just 700 metres from Almaty city centre, Resident City Hotel offers easy access to the vibrant heart of the city. Explore the local attractions and immerse yourself in the bustling atmosphere of Almaty.

Modern Amenities
Enjoy a comfortable stay with amenities such as air conditioning, flat-screen TV, and free WiFi in every room. The hotel also features a fitness centre for guests to stay active during their visit.

Delicious Dining Options
Start your day right with a continental or buffet breakfast at Resident City Hotel. The on-site restaurant and bar provide convenient dining choices for guests looking to unwind after a day of exploring.

Experience comfort and convenience at Resident City Hotel. Book your stay now for an unforgettable experience in Almaty.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for KZT 3,250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 4112 reviews
Cleanliness: 8.71
Service: 9.08
Location: 9.22
Room Quality: 8.57
Amenities: 8.9
Value for Money: 8.66
Food and Beverage: 9.01
Overall Experience: 9.08
S
Shuga • solo_traveller • kz
10
2026-05-23 • via Nuitee
O
Oksana • couple • kz
10
Pros:

The location, cleanliness, services

Cons:

Nothing

2026-05-23 • via Nuitee
V
Viatcheslav • couple • fr
9
Nice 1 night stay with a very friendly personnel!
2026-05-21 • via Nuitee
B
Bolot • couple • kg
8
2026-05-21 • via Nuitee
Гани • couple • kz
10
2026-05-20 • via Nuitee
Картунов • couple • kg
5
Второй раз я бы не хотел останавливаться в этом отеле
Cons:

В отеле считают что одной пары тапочек на 2 гостей достаточно. Просьбы ответить на это остались без ответа,. Справедливости ради - тапочки принесли после 3-4 напоминаний часов в 11 вечера. Заселение было около 13 часов .
В отеле не считают нужным убирать номер перед заселением новых гостей.
В душевой было грязно

2026-05-20 • via Nuitee
Заенчковский • solo_traveller • kz
10
2026-05-20 • via Nuitee
W
Wendy • extended_group • us
9
2026-05-20 • via Nuitee
Камила • family_with_children • kz
10
2026-05-17 • via Nuitee
N
Nikita • couple • us
9
2026-05-17 • via Nuitee
V
Vladislav • solo_traveller • de
9
2026-05-16 • via Nuitee
Андрей • couple • kz
10
2026-05-16 • via Nuitee
Гарик • couple • kz
9
2026-05-15 • via Nuitee
A
Arman • solo_traveller • gb
10
Excellent stay!
Pros:

Good location. Comfortable room. Very good pleasant personnel. Amazing food!

2026-05-14 • via Nuitee
Сергей • solo_traveller • ru
8
2026-05-13 • via Nuitee
K
Khamidov • solo_traveller • kz
8
2026-05-13 • via Nuitee
F
Farrukh • solo_traveller • tj
10
2026-05-11 • via Nuitee
Асхат • couple • kz
10
Pros:

Все

2026-05-11 • via Nuitee
A
ashwath raj • solo_traveller • ae
10
Pros:

Best location, all key places close by

2026-05-10 • via Nuitee
K
Kakha • couple • ge
9
its very good value for money and staff are super helpful
Pros:

mostly everything

Cons:

small room

2026-05-10 • via Nuitee