Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Convenient location
Cons:
Small room sizes
High prices

Categories

Cleanliness
8.71
The reviews positively mention cleanliness, noting neat and clean rooms, although some room for improvement was identified.
Service
9.08
Multiple reviews highlight the friendly and polite staff, with quick responses to requests.
Location
9.22
Comments emphasize the excellent location, particularly its convenience and accessibility.
Room Quality
8.57
Rooms are generally well-rated, but some comments mention issues like size and pillow comfort.
Amenities
8.9
Amenities like a sauna and a good range of features in rooms are positively noted.
Value for Money
8.66
Though prices were mentioned as high in some reviews, others highlighted upgrades and discounts offered.
Food and Beverage
9.01
Breakfast received frequent praise for variety and quality across multiple reviews.
Overall Experience
9.08
The overall sentiment from reviews indicates a positive experience with commendations across various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:10

Property Description

Convenient Location
Located just 700 metres from Almaty city centre, Resident City Hotel offers easy access to the vibrant heart of the city. Explore the local attractions and immerse yourself in the bustling atmosphere of Almaty.

Modern Amenities
Enjoy a comfortable stay with amenities such as air conditioning, flat-screen TV, and free WiFi in every room. The hotel also features a fitness centre for guests to stay active during their visit.

Delicious Dining Options
Start your day right with a continental or buffet breakfast at Resident City Hotel. The on-site restaurant and bar provide convenient dining choices for guests looking to unwind after a day of exploring.

Experience comfort and convenience at Resident City Hotel. Book your stay now for an unforgettable experience in Almaty.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for KZT 3,250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 4185 reviews
Cleanliness: 8.71
Service: 9.08
Location: 9.22
Room Quality: 8.57
Amenities: 8.9
Value for Money: 8.66
Food and Beverage: 9.01
Overall Experience: 9.08
A
ABDULRAHMAN • couple • sa
1
2026-07-25 • via Nuitee
Y
Yelena • solo_traveller • kz
10
2026-07-24 • via Nuitee
Y
Yu-Mei • couple • gb
9
2026-07-24 • via Nuitee
K
Kenzhebek • family_with_children • kz
10
2026-07-24 • via Nuitee
Асан • couple • kz
3
2026-07-23 • via Nuitee
I
Ihor • solo_traveller • kz
7
2026-07-21 • via Nuitee
L
lyaila • solo_traveller • kz
10
Pros:

Все отлично было . Чистота и локация на первом месте . Отелю 10 баллов 👍🏻👍🏻👍🏻

2026-07-21 • via Nuitee
M
MARWAN YASIR • solo_traveller • om
7
Pros:

الفندق صغير بالمرافق ولكن قريب من كل الخدمات

Cons:

لا شي

2026-07-20 • via Nuitee
Серик • couple • kz
10
Pros:

Хороший отель , чисто , уютно , завтраки вкусные !

2026-07-20 • via Nuitee
M
Martina • solo_traveller • at
9
Modernes Hotel in guter Lage
Pros:

Das Hotel liegt etwa 10 Minuten von einer Metrostation entfernt. Das Personal ist freundlich und die Zimmer sehr sauber.

2026-07-19 • via Nuitee
V
Val • couple • ru
10
2026-07-19 • via Nuitee
G
GRECIA AGUIRRE • solo_traveller • pe
5
2026-07-17 • via Nuitee
K
Kamilla • solo_traveller • kz
10
2026-07-17 • via Nuitee
A
Arturs • couple • gb
8
2026-07-14 • via Nuitee
N
Nazirbek • solo_traveller • tj
9
2026-07-14 • via Nuitee
V
Victor • solo_traveller • ru
9
2026-07-13 • via Nuitee
A
Atacan • couple • tr
1
Cons:

Tesiste çok yanlış bir yönetim var

2026-07-13 • via Nuitee
Гаухар • couple • kz
8
2026-07-13 • via Nuitee
R
Reon • solo_traveller • ae
10
Excellent
Pros:

Thoughtfulness of staff
Greeted me at 12 am on my birthday
And very attentive on whatsapp when I dropped something, they found it

Cons:

No bidet in toilet

2026-07-12 • via Nuitee
M
Maricel • extended_group • ae
7
Clean hotel and helpful staff
Pros:

Clean beddings and towels . Staff are helpful .

Cons:

The Airconditioning needs improvement. It’s not cooling especially at night .

2026-07-12 • via Nuitee