Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Convenient location
Cons:
Small room sizes
High prices

Categories

Cleanliness
8.71
The reviews positively mention cleanliness, noting neat and clean rooms, although some room for improvement was identified.
Service
9.08
Multiple reviews highlight the friendly and polite staff, with quick responses to requests.
Location
9.22
Comments emphasize the excellent location, particularly its convenience and accessibility.
Room Quality
8.57
Rooms are generally well-rated, but some comments mention issues like size and pillow comfort.
Amenities
8.9
Amenities like a sauna and a good range of features in rooms are positively noted.
Value for Money
8.66
Though prices were mentioned as high in some reviews, others highlighted upgrades and discounts offered.
Food and Beverage
9.01
Breakfast received frequent praise for variety and quality across multiple reviews.
Overall Experience
9.08
The overall sentiment from reviews indicates a positive experience with commendations across various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:10

Property Description

Convenient Location
Located just 700 metres from Almaty city centre, Resident City Hotel offers easy access to the vibrant heart of the city. Explore the local attractions and immerse yourself in the bustling atmosphere of Almaty.

Modern Amenities
Enjoy a comfortable stay with amenities such as air conditioning, flat-screen TV, and free WiFi in every room. The hotel also features a fitness centre for guests to stay active during their visit.

Delicious Dining Options
Start your day right with a continental or buffet breakfast at Resident City Hotel. The on-site restaurant and bar provide convenient dining choices for guests looking to unwind after a day of exploring.

Experience comfort and convenience at Resident City Hotel. Book your stay now for an unforgettable experience in Almaty.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Location

Guest Reviews

8.9
Based on 4226 reviews
Cleanliness: 8.71
Service: 9.08
Location: 9.22
Room Quality: 8.57
Amenities: 8.9
Value for Money: 8.66
Food and Beverage: 9.01
Overall Experience: 9.08
M
MOHAMMED • extended_group • qa
3
SAFE LOCK NEVER WORKED,CELING FROM BATHROOM WAS LEAKING ALL THOUGHOUT STAY EVEN AFTER INFORMED RECEP
Pros:

LOCATION

Cons:

VERY MINIMAL BREAKFAST,POOR MAINTAENANCE RESPONSE,BATHROOM CELING LEAKS,SAFE NOT WORKING

2026-09-11 • via Nuitee
P
Pelin • family_with_children • tr
10
2026-09-10 • via Nuitee
M
MARIIA • solo_traveller • ru
10
2026-09-10 • via Nuitee
P
Patompinya • solo_traveller • th
10
Good location. Helpfull staff
Pros:

Good Location, Nice breakfast and Staff is very helpfull.

2026-09-09 • via Nuitee
ابتسام • solo_traveller • sa
5
2026-09-09 • via Nuitee
Амантай • solo_traveller • kz
6
2026-09-09 • via Nuitee
E
Emin • solo_traveller • az
10
Pros:

Персонал 👍 Чистота 👍 Адекватность 👍

2026-09-08 • via Nuitee
M
Mary • solo_traveller • ca
10
Fabulous! Great value.
Pros:

Customer focused - allowed early check in and offered a room upgrade
Modern, spotless rooms
Most friendly and helpful reception staff
High quality breakfast. Kudos to the chefs

Cons:

No complaints at all. If I had to nit-pick, suggest labeling buffet items that may not be obvious ie type of meat, soup.

2026-09-07 • via Nuitee
M
Mary • solo_traveller • ca
10
2026-09-07 • via Nuitee
S
Savchenko • solo_traveller • ru
10
2026-09-06 • via Nuitee
Досым • solo_traveller • kz
9
2026-09-05 • via Nuitee
L
Lusine • extended_group • am
10
Pros:

We stayed at the hotel for 3 days and really enjoyed our experience. The room was clean and should mention the pillows were very comfortable.

We also loved the breakfast - everything was very tasty, with variety of choices. Overall, a wonderful stay and a place we would definitely recommend!

2026-09-03 • via Nuitee
Гульнара • solo_traveller • kz
10
2026-09-03 • via Nuitee
Y
YuYulich • family_with_children • pt
10
Отличный городской отель
Pros:

Мега в 15 минутах хотьбы. Относительно тихий район. Завтраки хорошие, есть всё что нужно для проживания: гель для душа, шампунь, кондиционер для волос, зубной набор, набор косметический (палочки, ватные диски, пилочка), халаты, тапочки. на 4 этаже гладильная комната (не пользовавились). Прачечная за доп цену.
Понравился прозрачный лифт, но в жару там очень душно, кондиционирования нет.
Вид на горы и город начиная с 5-6 этажа. Ресторан где проходят завтраки также работает на оеды и ужины. Еда понравилась, не приходилось куда-либо выходить искать где пообедать/поужинать. Есть обслуживание номеров. На ресепшене все очень доброжелательные. Чекаут в 3 часа ночи прошел за 5 секунд. Кондиционер отлично справлялся с жарой. Однозначно приеду еще раз. Для командировочных отличный отель, как и для семьи на пару дней, если проездом.

Cons:

Хотелось бы добавить на завтраки не только глазунью, но скрэмбл и вареные яйца. Также хотелось бы чтобы сырники и вафли были постоянно теплые. Номер маловат, два чемодана развернуть получилось с трудом. Матрас для меня был слишком мягкий.

2026-09-03 • via Nuitee
C
Chee Seng • couple • my
10
2026-09-03 • via Nuitee
M
mohsin • extended_group • qa
10
2026-09-03 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

High quality hotel well located. Staff very attentive. Would recommend and will stay here again

2026-09-03 • via Nuitee
Ксения • couple • ru
10
2026-08-31 • via Nuitee
O
Ozyurt • solo_traveller • tr
9
2026-08-31 • via Nuitee
R
Roza • solo_traveller • kz
10
2026-08-31 • via Nuitee