Puente Colgante Boutique Hotel

Hotels
8.8 (2263 reviews)
Maria Diaz de Haro, 2 , Portugalete , es

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Cleanliness issues reported
Higher than expected prices

Categories

Cleanliness
8.35
Some cleanliness issues reported, but generally acceptable.
Service
9.15
Staff mentioned as friendly and helpful in multiple reviews.
Location
9.35
Location celebrated for its views and convenience.
Room Quality
8.65
Rooms described as comfortable and spacious; some room size complaints.
Amenities
8.65
Amenities generally appreciated, but some specific items noted as missing.
Value for Money
8.45
Some reviews noted higher prices and concerns over value.
Food and Beverage
8.85
Positive comments on restaurant offerings and breakfast.
Overall Experience
8.95
Overall happy experiences reflected in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:19

Property Description

Historical Charm and UNESCO Site
Experience the allure of a refurbished 19th-century historical building below the UNESCO World Heritage Site, Biscay's Bridge. Revel in breathtaking views of Bilbao's Estuary and the iconic Puente Colgante Bridge.

Convenient Location and Connectivity
Nestled near Getxo's residential area, our hotel offers easy access to transportation. A short walk to the train station and metro allows you to reach Bilbao center swiftly. Explore nearby attractions like the harbour, Convention Centre, and the airport.

Seamless Travel and Tranquil Surroundings
Indulge in a seamless travel experience with prime connectivity while enjoying the tranquility of our surroundings. Book now to immerse yourself in luxury and history at our remarkable hotel.

Important information:

Registro Hotelero HBIO1147
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2263 reviews
Cleanliness: 8.35
Service: 9.15
Location: 9.35
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.85
Overall Experience: 8.95
S
Simon • family_with_children • ie
10
2026-07-03 • via Nuitee
N
NATHALIE • solo_traveller • fr
9
Pros:

L'emplacement et le style.

Cons:

La baignoire peu pratique à enjamber.

2026-07-03 • via Nuitee
M
Mathis • solo_traveller • ch
10
Pros:

Tolles, besonderes Hotel. Super Lage! Mit der u- Bahn ist man in ca25 min in mitten von Bilbao. Exzellentes Frühstück.
Hat eine eigene Tiefgarage.

2026-06-29 • via Nuitee
F
Franz • solo_traveller • de
9
Hotel in schöner Lage am Fluss
Pros:

Der dunkelblonde Herr mit der Brille war äußerst hilfsbereit, freundlich und zuvorkommend. Beim anderen Personal bleibt deutlich Luft nach h oben.
Die Lage des Hotels mit Blick auf die Brücke und den Fluss ist sehr schön.
Die Matratzen sind sehr gut.

Cons:

Im Badezimmer fehlt eine Toilettenbürste.
Das Restaurant ist mittelmäßig.

2026-06-29 • via Nuitee
K
Kellett • couple • gb
9
Great place to relax .10 minute walk to the train station .30 mins into Bilbao city centre
Pros:

Markel , brilliant breakfast host - good English and more or less planned our day for us . Thank-you !

Cons:

N/A

2026-06-27 • via Nuitee
G
Geertje • solo_traveller • es
8
Mooi gelegen hotel
Pros:

het hotel ligt aan de kade bijna naast de beroemde brug. Het hotel ziet er van buiten mooi uit. Op de kamer staat een Krups apparaat waarmee je koffie kunt maken en er staat ook een flesje water. Zachte grote handdoeken in de badkamer.

Cons:

de kamer was erg klein en er was weinig waterdruk in de douche. Maar verder helemaal niets op aan te merken.

2026-06-27 • via Nuitee
F
Frances • couple • ie
9
This is a lovely boutique hotel, we have used it for many years now and it always lives up to an expectations.
Pros:

Everything and Everyone

2026-06-25 • via Nuitee
G
Gary • couple • gb
6
Stayed in this hotel 5 years ago , and enjoyed our stay then , sadly on our return this week standard s have dropped
Pros:

Good location , Historic buildings on the river near port, , great views from room over the river n Bridge , underground car parking , good hotel for Ferry port

Cons:

Faculty s in room were basic, thought bathrooms could do we a refresh , one particular female bar staff was unfriendly ,menu s need more variety especially breakfast to appeal to the wider public

2026-06-24 • via Nuitee
G
Gordon • couple • ie
9
Beautiful hotel in great location
Pros:

Fantastic location beside the river and close to bars / restaurants. Spotlessly clean throughout and wonderful customer service from the staff

Cons:

Nothing

2026-06-24 • via Nuitee
F
FEDERICO • couple • es
10
Pros:

No era la primera vez que veníamos. Íbamos ya sobre seguro porque era exactamente lo que buscábamos

2026-06-22 • via Nuitee
P
peter • solo_traveller • de
10
Pros:

Die Lage ist sehr schön

Cons:

Das Frühstück und das Personal beim Frühstück sind eine Zumutung.

2026-06-21 • via Nuitee
I
INMACULADA • solo_traveller • es
9
2026-06-21 • via Nuitee
D
Dermot • solo_traveller • ie
9
2026-06-20 • via Nuitee
Y
Yvette • couple • de
9
2026-06-17 • via Nuitee
E
Edmund • extended_group • gb
8
A clean , comfortable stay in close proximity to the port.
Pros:

The Hotel is very handy for the Bilbao Port, very clean with helpful staff.

Cons:

N/A

2026-06-17 • via Nuitee
R
Robert • couple • gb
8
Great hotel for exploring this part of town.
Pros:

Location, I wanted to see the area and the bridge. Location was perfect. Hotel had a good sized room, comfy bed and great view.

Cons:

Breakfast was different to other hotels we stopped at on this holiday and a little too sweet for me. Lovely food in a nice setting but I left wanting more.

2026-06-17 • via Nuitee
J
justin • couple • gb
8
Stylish hotel set in the heart of the old town
Pros:

Centrally located in the old town on the river with good restaurants nearby.

Cons:

Oddly, the name of the hotel doesn’t appear on the street side so it was difficult to identify when looking for it.

2026-06-14 • via Nuitee
A
Adriano • couple • gb
9
2026-06-13 • via Nuitee
L
Laura • family_with_children • es
10
2026-06-13 • via Nuitee
S
Stephen • solo_traveller • es
7
Pros:

Location and staff are great

Cons:

The breakfast is very bad. The presentation is nice for photos but the quality of food is one of the worst breakfasts we've had anywhere. The cakes and pastries are hard. They offer individual tortillas which is very nice idea but they take a long time and are bland and made from huevina (powdered eggs). We didn't eat anything. Very disappointing and very expensive.

2026-06-11 • via Nuitee