Hotel Zazil-Naj

Hotels
7.4 (48 reviews)
Calle 36 entre 39 y 41 colonia centro #195k , Valladolid , mx

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Children allowed

Facilities

Air conditioning
Swimming pool
Terrace
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly service
Spacious rooms
Good location
Cons:
Bathroom design could improve

Categories

Cleanliness
7.65
Positive sentiment about cleanliness in the room and linens.
Service
8.15
The host was described as energetic and friendly.
Location
8.15
Close to the center, providing easy access.
Room Quality
7.65
Spacious accommodations were highlighted as a positive.
Amenities
6.65
Amenities like a comfortable mattress and minibar were mentioned positively.
Value for Money
7.15
Standard quality for this hotel tier.
Food and Beverage
6.65
Standard quality for this hotel tier.
Overall Experience
7.15
Overall experience is mostly positive based on the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 13:01

Property Description

Convenient Location in Valladolid
Located just 45 km from the famous Chichen Itza, Hotel Zazil-Naj offers a perfect base for exploring the Yucatán region.

Comfortable Rooms and Amenities
Enjoy air-conditioned rooms with free WiFi and private bathrooms. Relax by the outdoor swimming pool or unwind on the terrace during your stay.

Exceptional Service
With a 24-hour front desk, the staff at Hotel Zazil-Naj are always available to assist you. Benefit from free toiletries, flat-screen TVs, and a wardrobe in each room for a comfortable experience.

Experience convenience, comfort, and exceptional service at Hotel Zazil-Naj. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 48 reviews
Cleanliness: 7.65
Service: 8.15
Location: 8.15
Room Quality: 7.65
Amenities: 6.65
Value for Money: 7.15
Food and Beverage: 6.65
Overall Experience: 7.15
C
Carlos Alberto • solo_traveller • mx
8
Pros:

La ubicación, el precio y el trato

Cons:

La piscina un poco descuidada

2026-05-17 • via Nuitee
G
Gloria • solo_traveller • cl
10
Pros:

La habitación muy amplia , con aire acondicionado y ventilador . Todo muy limpio.
El personal muy amable y están pendientes de lo que una pueda necesitar.

2026-04-19 • via Nuitee
E
Esmeralda • family_with_children • mx
8
2026-04-09 • via Nuitee
T
Tino • solo_traveller • de
9
Pros:

Das Personal ist super freundlich und die ruhige Lage zur Cenote und Altstadt sind super kurz.

Cons:

Der Pool sieht nicht einladend aus. Aber darum ist ja die Cenote Zaci gleich um die Ecke.

2026-04-05 • via Nuitee
I
iliana • family_with_children • mx
9
Pros:

La cercanía a todo lo que necesite conocer.

Cons:

Para mí todo bien

2026-04-05 • via Nuitee
M
Martin Alonso • couple • mx
9
Excelente lugar
Pros:

Buen precio y ubicación

Cons:

Estacionamiento en la calle y tenian un problema ennla habitación con el agua caliente no salia el agua pero todo.bien

2026-03-28 • via Nuitee
M
martine • solo_traveller • ch
9
Pros:

La patronne est adorable et très serviable. C’est le point fort de l’hôtel 😀

2026-03-16 • via Nuitee
S
Sánchez Vera • family_with_children • mx
10
Muy confortable
2026-03-02 • via Nuitee
E
Elysabeth • couple • fr
9
Accueil, emplacement, chambre spacieuse.. je recommande
Pros:

L’accueil la patronne.. une boule d’énergie et de sympathie..

Cons:

Rien

2026-02-28 • via Nuitee
S
Sylvain • family_with_children • fr
9
Pros:

Hébergement spacieux, au calme, proche du centre.

Cons:

Rien

2026-02-12 • via Nuitee
E
Eduardo daniel • family_with_children • mx
7
2026-02-10 • via Nuitee
M
marquez alvarado • family_with_children • mx
9
SALUDOS DE QUERÉTARO. FAM. MARQUEZ QUINTERO.
Pros:

LA LIMPIEZA DE LOS BLANCOS, EL COLCHON COMODO, EN MINIBAR. AIRE ACONDIC.

Cons:

SERIA ADECUADO QUE PUSIERAN UN CANCEL ENTRE LA REGADERA Y EL W.C.

2026-02-09 • via Nuitee
B
bustillos • family_with_children • cr
9
2025-10-01 • via Nuitee
G
giuseppe • family_with_children • it
10
Pros:

Molto centrale

2025-08-26 • via Nuitee
J
JOSE RUIZ MARRUFO • family_with_children • mx
10
Pros:

La atención del personal

Cons:

Nada que decir

2025-08-16 • via Nuitee
T
Tereza • extended_group • cz
7
Pros:

Ubytování na 2 noci stačilo

Cons:

Bazén byl špinavý a nedal se použit

2025-08-05 • via Nuitee
G
Guilain • family_with_children • fr
8
2025-07-28 • via Nuitee
K
karen • family_with_children • mx
8
2025-07-26 • via Nuitee
E
elena • family_with_children • it
9
Pros:

Camere spaziose e letti grandi.
Molto comodo il frigorifero e l'aria condizionata visto il clima tropicale umido.

Cons:

Prezzi troppo alti per la struttura offerta con il pagamento di una tassa locale non inclusa nel prezzo.

2025-07-26 • via Nuitee
B
Byron • young couple • gb
7
Good price, good location esp to denote
Pros:

Big spacious room, A/C and location

Cons:

Grubby pool area

2025-05-20 • via Nuitee