Steinenschanze Charming City & Garden Hotel

Hotels
9.4 (2470 reviews)
Steinengraben 69 , Basel , ch

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Business center
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Value for money concern

Categories

Cleanliness
9.55
Multiple reviews highlight cleanliness as very good.
Service
10
The staff was frequently described as friendly and helpful.
Location
10
Many reviews mention excellent location and proximity to the center.
Room Quality
9.05
Room quality received mixed feedback, with some praising and others mentioning size issues.
Amenities
9.05
Amenities were noted, but some reviews expressed a desire for more options.
Value for Money
8.55
Some feedback suggests concerns regarding the value for money.
Food and Beverage
9.05
Breakfast was well-received, though some mention areas for improvement.
Overall Experience
9.95
Overall stays were positive, with love for the location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:45

Property Description

Vibrant and Convenient Location

Less than 5 minutes' walk from Basel's city centre and the university, Steinenschanze Stadthotel is nestled amidst historical buildings and the charming old town.

Comfortable Accommodation

The hotel boasts a refreshing blend of vibrant colors, offering guests a cozy and functional space to relax. With the reception open daily from 6:00 to 23:00, guests are warmly welcomed at any time of the day.

Delightful Amenities

Guests can kick start their day with a sumptuous buffet breakfast and later enjoy a tranquil retreat in the lush garden surroundings. Additionally, easy access to Basel's congress centre via a short tram ride and complimentary public transport on the day of arrival make exploring the city hassle-free.

Experience the perfect blend of comfort and convenience at Steinenschanze Stadthotel – book your stay now!

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.

Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please be aware that when booking more than 5 rooms, other policies may apply.

Street-facing rooftop rooms feature air conditioning.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Guest Reviews

9.4
Based on 2470 reviews
Cleanliness: 9.55
Service: 10
Location: 10
Room Quality: 9.05
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 9.95
C
carmen extended_group es
8
Un hotel con un encantador jardín
Pros:

El hotel estaba muy limpio. Tiene un jardín muy muy agradable y dos opciones de desayuno uno de buffet y otra con café y croisant o fruta o huevos que está genial
También tiene un autobús en la puerta que lleva a la estación
Personal muy amable

Cons:

El acceso al hotel desde la zona céntrica es mediante escaleras o una rampa pronunciada
No todas las habitaciones tienen a/a

2026-08-08 via Nuitee
A
Alexander couple at
8
2026-08-07 via Nuitee
K
Kamilla extended_group rs
10
2026-08-07 via Nuitee
H
Holzer extended_group us
10
Incredible!
Pros:

Absolutely the best booking we have ever made. Place even better than Photos. The hotel states on the main street with a direct view of the Matterhorn as you walk into the lobby. Extremely private, washer and dryer available if you should need them, incredibly clean. Cannot say enough positive things. As well, we were told by the owner that there was construction next-door. They allowed us to cancel the booking if we would like and rebook elsewhere. We chose us not to which was great. There’s definitely a construction site, but we had minimal noise. We had a two year-old who had to take naps every day and it was no problem whatsoever as the construction is on the opposite side of where this unit sits so it’s blocked a bit from the noise. We would definitely stay here again!!!!!

2026-08-05 via Nuitee
T
Tanyeli couple tr
7
Küçük ama konforlu bir oda
Pros:

Bir gece konakladığımız için beklentilerimiz düşüktü ama memnun kaldık. Otel Basel kart veriyor ve bu sayede şehir içi ulaşım sorunu kalmıyor, aynı kartla otelden bir durak ilerde olan tren garına otobüsle gidebildik, ardından havalimanına da yine otobüsle gittik. Duştaki sistem çok iyi ve konforluydu. Odada hem normal havlu hem de bornoz vardı. Otel barında welcome drink içerken diğer misafirlerle maç seyredebildik ve keyifliydi. Aynı zamanda bardan hem gazlı hem de normal su doldurulabiliyordu.

Cons:

Oda çok küçüktü ve odada mini buzdolabı olmaması eksiydi. Otel terliği ve vanity kit de yoktu. Masadaki magsafe şarj özelliğini çalıştıramadık.

2026-08-04 via Nuitee
A
Adriana solo_traveller ar
9
Pros:

El trato del personal y que en el turno tarde.noche hablaban español. Nos permitieron cambiarnos a una habitación con aire acondicionado con una diferencia mínima

Cons:

Nada para objetar

2026-08-04 via Nuitee
E
Elizabeth couple ar
10
EXCELENTE !! 100% recomendable
Pros:

Espectacular todo !
El personal TODO, increiblemente amable. Hablaban español con lo que fue muy util tambien.
El desayuno exquisito.
El hotel es IDEAL. El espacio para desayunar y el jardin DIVINOS !! podias hacerte un te o un cafe a toda hora.
Hay dispencer de agua en todo los pisos.
El colectivo que te lleva a la estacion paraba en la puerta literal.
Re bien ubicado.
Es un lugar al que volveria sin dudarlo.

Cons:

Tener que irnos.

2026-08-03 via Nuitee
W
Walter couple ch
10
Top Hotel mit sehr nettem Personal
Pros:

Sehr nett das Personal von der Rezeption bis zum Frühstück. Das Frühstück kann man in einem lauschigen schönen Garten einnehmen und das mitten in der Stadt

Cons:

Nichts

2026-08-02 via Nuitee
G
Gisela solo_traveller ch
10
Pros:

Extrem nette und bekümmernde MA, die alles für einem tun! Wunderbarer Innenhof! Top Lage, Basel City

Cons:

Nichts

2026-07-25 via Nuitee
A
André couple ch
9
2026-07-24 via Nuitee
A
Andréa couple ch
9
Pros:

la chambre est très confortable, propre et la douche d’une très bonne qualité

Cons:

le déjeuner pourrait être un peu plus complet (œufs brouillés, pancakes…)

2026-07-24 via Nuitee
M
myriam solo_traveller il
10
שבוע רגוע ומלא בחוויות אירוח מפנקות
Pros:

שרות מצוין ויחס חם עם אווירה משפחתית וסביבה יפה

2026-07-23 via Nuitee
J
Jeroen couple nl
8
Pros:

Goed ontbijt. Heerlijke tuin. Goede douche. Mooie inrichting van kamer en hotel.

Cons:

Kamer is wat klein.

2026-07-22 via Nuitee
G
Gerasimoff solo_traveller fi
9
2026-07-22 via Nuitee
L
Laleh solo_traveller se
9
Pros:

Very lovely staff, we had a welcome drink with the nice lady and she even gave us the tools for swimming in the river. Very clean and comfortable room.

Cons:

All was great.

2026-07-22 via Nuitee
M
Mehmet solo_traveller tr
10
2026-07-21 via Nuitee
O
olivier couple fr
8
Pros:

Localisation

2026-07-20 via Nuitee
H
Heidrun extended_group is
9
2026-07-19 via Nuitee
P
Parnell solo_traveller us
6
2026-07-19 via Nuitee
M
Mathias solo_traveller de
9
Pros:

Der Empfang war sehr freundlich und die Begrüßung mit einem Getränk hat uns das Gefühl gegeben, willkommene Gäste zu sein.
Der Service war sogar behilflich, das Gepäck auf unser Zimmer zu bringen.
Zudem gab es viele Informationen zu Aktivitäten und den BaselPass, der den Eintritte zu vielen Museen vergünstigt und die Nutzung des Nahverkehrs ermöglicht.

Cons:

Das einzige, aber wirklich kleine Manko, ist die fehlende Klimaanlage.
Der Ventilator und ein geöffnetes Fenster schaffen etwas Abhilfe.

2026-07-18 via Nuitee