Steinenschanze Charming City & Garden Hotel

Hotels
9.4 (2366 reviews)
Steinengraben 69 , Basel , ch

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Value for money concern

Categories

Cleanliness
9.55
Multiple reviews highlight cleanliness as very good.
Service
10
The staff was frequently described as friendly and helpful.
Location
10
Many reviews mention excellent location and proximity to the center.
Room Quality
9.05
Room quality received mixed feedback, with some praising and others mentioning size issues.
Amenities
9.05
Amenities were noted, but some reviews expressed a desire for more options.
Value for Money
8.55
Some feedback suggests concerns regarding the value for money.
Food and Beverage
9.05
Breakfast was well-received, though some mention areas for improvement.
Overall Experience
9.95
Overall stays were positive, with love for the location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:45

Property Description

Vibrant and Convenient Location

Less than 5 minutes' walk from Basel's city centre and the university, Steinenschanze Stadthotel is nestled amidst historical buildings and the charming old town.

Comfortable Accommodation

The hotel boasts a refreshing blend of vibrant colors, offering guests a cozy and functional space to relax. With the reception open daily from 6:00 to 23:00, guests are warmly welcomed at any time of the day.

Delightful Amenities

Guests can kick start their day with a sumptuous buffet breakfast and later enjoy a tranquil retreat in the lush garden surroundings. Additionally, easy access to Basel's congress centre via a short tram ride and complimentary public transport on the day of arrival make exploring the city hassle-free.

Experience the perfect blend of comfort and convenience at Steinenschanze Stadthotel – book your stay now!

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.

Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please be aware that when booking more than 5 rooms, other policies may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 25 per day.

Location

Guest Reviews

9.4
Based on 2366 reviews
Cleanliness: 9.55
Service: 10
Location: 10
Room Quality: 9.05
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 9.95
D
David Uriel extended_group mx
10
2026-05-30 via Nuitee
I
Ilaria couple it
9
2026-05-29 via Nuitee
M
Marina couple au
9
Recommend with the bit of Information Ahead
Pros:

Personnel was very friendly and professional. Room location was great - close to a great variety of restaurants and market and not so far from the main train staton. It was great to sitting on the balcony and enjoying peaceful environment

Cons:

As we walked from the train station, it would be good if an advice was provided how to reach the hotel by foot in order to spare travellers of using stairs (long stairs) with their luggages.

2026-05-29 via Nuitee
A
Alex solo_traveller gb
9
My 12th time staying at this Hotel and it’s the same every time. Fantastic…
Pros:

It’s clean, the staff are really friendly and helpful. It’s great value for money

Cons:

Nothing

2026-05-29 via Nuitee
A
Al extended_group us
9
Great location and excellent staff
Pros:

Easy to walk to Basel SBB and explore old town.

Cons:

Room needed more outlets.

2026-05-29 via Nuitee
G
Gerald couple ca
10
We highly recommend
Pros:

Great service from Samuel Maria and Elmira.
Loved the happy hour when we arrived each night (complimentary drink) where Samuel and Maria gave us ideas of where to visit.
Easy to get to from train station. Just take bus 30 and I think it was first stop and hotel is just behind the bus shelter

Cons:

The price of the brunch.
Found it high
However the second morning we decided to try it and it was very good.

2026-05-28 via Nuitee
S
Simon solo_traveller gb
8
Pros:

Clean, comfortable room, very good location for exploring the old town of Basel.

Cons:

Not the fault of the hotel, but most tourists need to get used to high prices in Switzerland.

2026-05-27 via Nuitee
S
Schubert solo_traveller at
10
Nett begrüßt und es gab super service. Die Buskarte fand ich super.
Pros:

Gute Lage

Cons:

Kleine Zimmer

2026-05-26 via Nuitee
E
Eggert solo_traveller de
8
What a pleasant surprise for an artsy weekend in Bale
Pros:

On the pictures the property looks a little bit like just another business hotel. It reality it is really charming and far more individual than one might think, a really pleasant surprise. The hotel comes with a cleverly designed hidden garden centred around a water bassin. I had a single room which came with a large confortable bed. The room comes with a Nespresso machine and fabric covered cupboard for your clothes. The shower comes with high end Grohe faucets. Breakfast is excellent. The staff is extremely friendly. The hotel is situated close to the railway station, the museums and there is a direct tramline to the Beyerle foundation.

2026-05-26 via Nuitee
M
Murat solo_traveller tr
8
2026-05-26 via Nuitee
L
Lena couple ch
9
Pros:

Great location and super-friendly staff.

2026-05-26 via Nuitee
M
Melike Ceren couple tr
9
Great location ,lovely garden and very kind staff.
Pros:

Everything was so good. The staff were very kind, and the location is very near the center. The breakfast was nice and sufficient. Also, it had a very cute garden.

Cons:

The room was quite small but comfortable enough for a short stay. Room slippers could be added

2026-05-26 via Nuitee
M
Margrit couple ch
9
Waren rundum zufrieden, konnten sogar die Velos in der Garage unterbringen
Pros:

Ausgezeichnetes Frühstück mit super Bedienung. Die Lage ist ideal, um die Stadt zu erkunden

Cons:

nichts

2026-05-26 via Nuitee
M
Mesi solo_traveller al
9
excellent place and comfort hotel. Great location
Pros:

Great comfort and very good garden

Cons:

NA

2026-05-26 via Nuitee
J
Jana solo_traveller cz
9
Pros:

Naprosto skvěle ubytování kousek od starého města i ZOO. Personál na recepci příjemný a ochotný. Pokoj menší, ale velice útulný a čistý. Na pokoji kávovar, pravidelně doplňován. Človek se zde cítil velice příjemně.

Cons:

Nemám co vytknout. Jednu noc se spalo hůře, bylo večer a v noci slyšet odněkud koncert, ale to je věc, kterou nelze ovlivnit

2026-05-25 via Nuitee
C
Charlotte solo_traveller de
9
Super gelegen und cozy
Pros:

Alles sehr cozy eingerichtet und der Garten hat super zum Verweilen nach einer Stadttour eingeladen. Das Personal war freundlich und hilfsbereit. Wir würden sofort wieder dort einchecken, wenn wir wieder mal in Basel sein sollten.

Cons:

Das Bad ist lediglich mit Glasschiebetür verschlossen und es gibt diverse kleine Bereiche zum rein lügen. Akustisch hat man hier keine Privatsphäre. Für uns als Paar nicht schlimm, aber sollte man wissen 😅
Und die Zimmer sind akustisch nicht ganz optimal gedämmt, aber mit Oropax kein Problem
Ansonsten fanden wir die Bettbreite auch etwas zu schmal für zwei Personen, aber auch das ist bei einem kurzen Aufenthalt zu verkraften 😊

2026-05-25 via Nuitee
H
Holly couple us
10
Pros:

Friendly, helpful and accommodating.

2026-05-21 via Nuitee
D
Donald or Michael Ann solo_traveller us
8
Pros:

Great location and helpful staff

Cons:

Beds were very firm and breakfast was very expensive.

2026-05-21 via Nuitee
I
isabelle solo_traveller fr
8
Pros:

Le jardin, la chambre spacieuse

2026-05-20 via Nuitee
A
Andy couple us
9
Pros:

Location is awesome, it is literally walking distance to the 90% of the interesting stuff in Basel

2026-05-18 via Nuitee