Hotel Mai Amsterdam

Hotels
8.7 (4629 reviews)
Geldersekade 30 , Amsterdam , nl

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Concierge service
Wheelchair accessible
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good ambiance
Cons:
Noisy rooms
High prices
Breakfast quality issues

Categories

Cleanliness
8.51
Cleanliness was often rated as satisfactory, but some rooms were noted as dark and lacking upkeep.
Service
9.48
Most staff were described as friendly and helpful, although there were some concerns regarding one staff member.
Location
9.52
The location was praised for its proximity to the train station and central attractions.
Room Quality
8.97
Rooms were generally spacious but some lacked adequate lighting and amenities.
Amenities
8.5
Amenities such as self-service bar were appreciated, but some rooms lacked basic facilities.
Value for Money
7.96
Some guests felt the pricing was high compared to what was offered, leading to mixed sentiments.
Food and Beverage
7.51
Breakfast received negative feedback for quality; many found it unsatisfactory.
Overall Experience
9.18
Overall, guests enjoyed their stay but highlighted room issues and value for money concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:40

Property Description

Central Location
Hotel Mai Amsterdam is conveniently located in the heart of Amsterdam, just minutes away from Dam Square and other popular attractions. Perfect for exploring the city on foot.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with flat-screen TVs, free WiFi, and private bathrooms. Relax and unwind in style during your visit.

Helpful Staff
Our multilingual staff are available 24/7 at the front desk to assist you with any inquiries or recommendations. Feel at ease with their friendly and professional service.

Experience the best of Amsterdam at Hotel Mai Amsterdam. Book your stay now for a memorable trip.

Important information:

Please note that when booking 9 rooms or more, different policies and additional supplements may apply.

Please note that if you would like to reserve additional beds within one room, please contact the property.

Please note that the hotel does not accept cash payments.

All charges for the room, breakfast, city tax and incidentals will be processed at check-in.

Please note that Guests can make a reservation of maximum nine rooms. Only nine rooms will be accepted by the hotel. If you make a reservation of more than nine rooms the hotel is obligated to cancel the extra rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    People no matter the age stay for € 60 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4629 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 9.18
S
Svetlana solo_traveller il
9
Pros:

מיקום מצוין. מקום מפנק ואוטנטי

Cons:

מיטה מעט רכה לטעמי. חדר חשוך , אבל זאת בעיה ידועה בבית מלון. למרות שעשיתי צ'ק אין און לין, לקח מלא זמן במלון, בלילה זה מעט הציק.

2026-06-13 via Nuitee
S
Sweta Ann couple au
8
Pros:

Good design and location

Cons:

Beds were not comfortable at all

2026-06-12 via Nuitee
نعيم couple sa
9
رائع الموقع قريب من كل شي
2026-06-12 via Nuitee
F
Faye couple us
10
Beautiful historic hotel near the train station.
Pros:

This is a beautiful historic hotel located on a quiet canal walking distance to the train station. The staff is very welcoming, the room was spacious and quiet and breakfast was wonderful. Fabulous spacious bathroom with a tub, a separate and great shower, and lovely products. This is a well cared for hotel. Beautiful!

2026-06-12 via Nuitee
V
Victoria extended_group gb
8
Enjoyable stay in a vibrant city
Pros:

Great location, a short walk to central station
At the side of a quiet canal
Good hotel with helpful staff

Cons:

Rooms are located in two interconnected buildings, two different are lifts required for certain rooms.

2026-06-12 via Nuitee
A
Alexandra family_with_children at
9
2026-06-12 via Nuitee
H
hughblanch NONE Stowmarket, Suffolk, East Anglia, England
10
Hotel Mai - great hotel
Pros:

A fantastic location in Amsterdam -closeness to station, restaurants and other amenities. Very helpful friendly staff

2026-06-11 via Tripadvisor
S
SIMON family_with_children fr
8
2026-06-11 via Nuitee
H
Hector couple fr
9
Pros:

very confortable room, view to one of the canals. All people working there were super nice. The breakfast is good

Cons:

NA

2026-06-11 via Nuitee
B
Brian solo_traveller ru
8
Pros:

Location, Staff, Cleanliness

Cons:

Self service Bar, lack of restaurant for dinner,

2026-06-10 via Nuitee
S
Saeed couple ae
8
2026-06-10 via Nuitee
M
Marat solo_traveller rs
10
2026-06-10 via Nuitee
N
Nada couple ae
7
2026-06-09 via Nuitee
J
Joao solo_traveller pt
8
2026-06-09 via Nuitee
M
Madeleine solo_traveller gb
8
Pros:

Location.

Cons:

Rooms rather dark. Breakfast not very exciting

2026-06-09 via Nuitee
A
Abualneel couple sa
3
The hotel is not as expected, not clean, and the staff do not cooperate. very expensive compared to
Pros:

Nothing

Cons:

The hotel is not as expected, not clean, and the staff do not cooperate. very expensive compared to the room and service

2026-06-09 via Nuitee
E
experiencedr Friends getaway London, England
8
Charming Boutique Hotel Let Down by Cleaning Issues
Pros:

The hotel is in a great location, making it easy to explore Amsterdam on foot or by public transport. The reception staff were friendly, welcoming, and helpful throughout the stay, which added a positive touch. It has a charming boutique feel that gives it character compared to larger chain hotels.

However, housekeeping was a noticeable issue. Cleaning seemed inconsistent, with coffee pods not being replaced and face towels removed but not replenished. The carpet didn’t feel or look very clean, and the timing of housekeeping was unusual, often happening late in the afternoon rather than earlier in the day.

While the location and staff are definite highlights, improvements in cleanliness and housekeeping consistency would make a big difference to the overall experience.

2026-06-08 via Tripadvisor
M
Maria couple dk
8
2026-06-07 via Nuitee
C
Christian couple it
10
Un ottimo soggiorno nel cuore di Amsterdam
Pros:

Il Mai Hotel di Amsterdam si trova nel cuore della città, in particolare nella Chinatown, a 5 minuti a piedi dalla stazione ferroviaria.

L'hotel è molto bello, con camere affacciate direttamente su uno dei canali di Amsterdam.
I letti sono comodissimi, la pulizia è impeccabile e la camera è insonorizzata.
Buona la colazione: offre sia cibo dolce che salato, oltre a piatti su ordinazione (waffle, omelette, ...).

La zona, malgrado la vicinanza al Wallen, risulta comunque molto tranquilla.

Cons:

Mi rendo conto che non è migliorabile, però non consiglio questo hotel a chi ha difficoltà a salire le scale. Malgrado esista l'ascensore. Infatti, l'hotel è diviso su due edifici collegati internamente da un corridoio, il problema è che la vostra camera si trova nell'altro edificio, dovreste prendere due ascensori diversi, che sono spesso occupati da altri clienti dell'hotel. Quindi consiglio di farsi le scale, di armarsi di tanta pazienza o di cercare un altro hotel se le scale fossero un problema.

2026-06-07 via Nuitee
B
Buse couple tr
10
2026-06-07 via Nuitee