Pets allowed

Facilities

Elevator
Fitness facilities
Shopping on site
Conference space
Golfing nearby
Bicycle rentals nearby
Fireplace in lobby
Hiking/biking trails nearby
Ski storage
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Good food
Cons:
Dated rooms
Cleanliness issues

Categories

Cleanliness
7.45
Issues noted with datedness and poor amenities suggest lower cleanliness perception.
Service
9.45
Staff is described as amazing, polite, and responsive.
Location
9.45
Exceptional location mentioned; convenient for train station and cable car.
Room Quality
8.45
Rooms were considered small and dated, impacting overall perception.
Amenities
8.45
Some amenities are lacking but mentioned amenities like washers enhance perception.
Value for Money
8.45
Expectations for a four-star property were not met, impacting perceived value.
Food and Beverage
9.45
Multiple mentions of good quality breakfast and restaurant.
Overall Experience
9.25
Overall lovely stay, with some rooms for improvement but filled with positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:23

Property Description

Full-Service Spa and Ski-In/Ski-Out Access
Indulge in massages at the spa or take advantage of ski-in/ski-out access with 2 spa tubs for relaxation.

Dining and Entertainment
Experience international cuisine at Silberhornstube or unwind with a drink at the bar/lounge. Room service is also available.

Luxurious Accommodations and Amenities
Stay connected with free Wi-Fi, watch your favorite shows on flat-screen TVs, and enjoy complimentary bathrobes and slippers.

Book your stay at Hotel Silberhorn - Residences & Spa Wengen for a luxurious retreat in Lauterbrunnen.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Property follows regional sanitization guidelines Clean & Safe (Switzerland)

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

Cleanliness: 7.45
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 9.45
Overall Experience: 9.25
M
Marilyn
8
Pros:

Great staff, great location the room was good but air conditioning would have been helpful. The restaurant was also delicious!

2025-09-20 • via Nuitee
A
Anthony • partner
10
Pros:

Great staff, especially Reception. Breakfast 7.7/10

2025-09-14 • via Nuitee
A
Ashish
6
Pros:

Very small rooms for high prices.

2025-09-08 • via Nuitee
O
Oscar
10
Pros:

Great stay and literally next to the train station and the Mannlichen cable car so everything was super convenient and walkable. I didnt get to tey the spa but their restaurant was delicious and they give you 10% off which was great.

2025-08-30 • via Nuitee
R
Rebecca • family
10
Pros:

Good breakfast, great spa, fantastic location

2025-08-30 • via Nuitee
A
Alina • family_with_children
10
Pros:

So so lovely stay.

2025-08-29 • via Nuitee
Z
Zisa
10
Great upgrade to Belvedere hotel!
Pros:

We had an amazing stay at the Belvedere. Def highlight of our entire trip!

2025-08-19 • via Nuitee
J
Jacqueline • family
10
Pros:

Night and quiet. Great bed. Big bathroom.

2025-08-15 • via Nuitee
V
Vivek Kumar • family
10
Pros:

Wonderful property easy access from station

2025-07-25 • via Nuitee
P
Pallavi • family
2
Pros:

First of all, the property is in Wengen and not in Lauterbrunnen as listed on Expedia. It takes a 25 mins cable car ride to reach Wengen from Lauterbrunnen. Starting with positives. Exceptional location. Its right across the Wengen train station and mins away from the Mannlichen cable car. The staff is amazing - polite and welcoming and responsive to all requests. Good breakfast & they have washer & dryer on site. So thats a plus. Now the cons. Its is supposedly a 4-star property but it is more like a cheap US motel. Very dated. Small rooms but that is expected in Europe. Uncomfortable mattress, flat pillows (we had to use two), and no extra blankets. There were very few plug points and were located in inconvenient places. No coffee machine but instant coffee with powdered milk was available. Cherry on the top was cable of the kettle. It was 6-inch long with no plug point near it!!! We had to bend over and reach under the table to plug in the kettle to heat the water!! Smallest bathrooms, no conditioner and shampoo + body wash that converted hair into hay. So it really depends on your expectations. We paid for a 4 star property and expected one. If we had known the condition of the place, we would have chosen another place.

2025-07-22 • via Nuitee
J
Jennifer • family
10
Pros:

Beautiful view from the balcony of our room. The suite style room was the perfect for our family if 5. Everyone had a bed and there was still space to sit in the room.

2025-07-07 • via Nuitee
K
Kimberly • family
10
Pros:

Loved it

2025-07-06 • via Nuitee
V
Verified traveler
10
Pros:

My second stay here.

2025-07-06 • via Nuitee
L
Lizabeth
10
5 star recommendation
Pros:

It was amazing. Perfect location. Wish we had stayed longer. Highly recommend.

2025-06-23 • via Nuitee
B
Brajesh
8
Pros:

Location & efficiency

2025-06-20 • via Nuitee
K
Kinjal
10
Pros:

Rooms and views was awesome

2025-06-19 • via Nuitee
N
NILESH • family
8
Pros:

Close to the train station. Decent rooms and close to all of the nearby shopping places. Can see the snow covered mountains from your room.

2025-06-17 • via Nuitee
C
Connie • family
10
Pros:

Great location for people watching and so close to train station. Breakfast was superb. No AC but having balcony window and door open took care of it at night. Central to travel Lauterbrunnen and Grindelwald.

2025-06-11 • via Nuitee
S
Shane A
8
Pros:

The location was outstanding, merely steps away from the train in a much quieter area of Jungfrau. The staff was fantastic. Friendly, warm, and very welcoming. The breakfast buffet was simply unbelievable and reason alone to stay here. Yes, the traditional breakfast food is available with quality, but Prosecco, smoked salmon, fresh Brie. Not just one day, everyday! Outstanding. The Spa too was a great experience.

My only issue, and it’s a big one, the mattress in the room I stayed in, was the second worst I’ve ever slept on. Zero support, and like the pillows, way too soft.

2025-05-07 • via Nuitee
R
Rick
10
Highly recommend
Pros:

This was our favourite hotel so far in our 2 week trip from London to Paris to Switzerland. Nothing bad to say. The room was very spacious and clean. The staff were very very friendly and accomodating including at the breakfast which was one of the best we've had any any hotel. For us, the location was great for views over Lauterbrunnen, short travel to Interlaken and Eine Sheidegg.

2025-05-06 • via Nuitee