Windsor Palace Copacabana

Hotels
•
Windsor
8.5 (3484 reviews)
Rua Domingos Ferreira, 6 , Rio de Janeiro , BR
+55 21 2195-6600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Excellent location near Copacabana/beach
Very friendly, helpful staff
Generous and varied breakfast
Comfortable beds and good showers
Rooftop sauna and good views from some rooms
Clean and well-maintained common areas
Cons:
Frequent elevator outages (only two elevators) causing delays
Pool bar not covered; limited pool-area shelter in rain
Charges for small items (e.g., ice) perceived as excessive
Some rooms humid or with AC/control problems
Occasional thin walls/noise and hard mattresses in some rooms
Some rooms small and lacking smart TV

Categories

Cleanliness
9.3
Multiple reviews explicitly praise cleanliness and staff upkeep; a few notes about humidity in some rooms, but overall housekeeping is consistently reported as good.
Service
9.8
Service is repeatedly praised across languages — staff described as extremely friendly, helpful and attentive (assistance with credit-card issues, welcoming reception); overall a major positive for guests.
Location
10
Location is consistently described as excellent — very close to Copacabana, perfect for beach access and convenient for sightseeing; repeatedly called ideal or perfect.
Room Quality
7.5
Mixed reports: some guests enjoyed spacious rooms, balconies and comfortable beds/pillows; others reported humidity, hard mattresses, small rooms, and AC/TV issues — overall room quality is uneven.
Amenities
7.8
Positive amenities noted (rooftop sauna, showers, balconies), but practical issues flagged: pool bar uncovered, frequent elevator outages (only 2 elevators for tall building) and complaints about lack of ice machines on floors.
Value for Money
7
Several guests felt price/value mismatch (expensive breakfast, small rooms for price) and inconvenience from broken elevators reduced perceived value.
Food and Beverage
8.3
Breakfast is widely praised as abundant and varied, though some guests noted limited variation over long stays and preferences (e.g., fresh orange juice instead of boxed); occasional complaints about extra charges for small items.
Overall Experience
8.3
Overall impressions are positive — many guests say they would return and enjoyed staff, location and breakfast; persistent elevator issues and occasional room/amenity problems temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Stunning Ocean Views and Prime Location
Experience the beauty of Copacabana Beach from the rooftop terrace with a refreshing pool at Windsor Palace Copacabana. Just steps away from the beach and surrounded by trendy shops, this hotel offers the perfect blend of relaxation and convenience.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with modern bathrooms, cable TV, and minibars. Some rooms even feature partial sea views and balconies for a truly luxurious stay.

Delicious Dining Options and 24-hour Room Service
Indulge in Brazilian and international cuisine at the cozy hotel restaurant or opt for 24-hour room service. With various dining choices within walking distance, culinary adventures await just around the corner.

Ready to experience the best of Copacabana? Book your stay at Windsor Palace Copacabana now!

Important information:

* The hotel offers rates with or without breakfast.

* Note that breakfast prices available at the time of booking are prices per day and per person.

* Please note the booking confirmation voucher. If the voucher informs that there is no meal plan linked to the reserved room, it means that the reservation does not include breakfast. In this case, this service is available as an extra service and must be paid directly at the hotel. Costs are charged per day and per person.

* Please note that the 10% service fee is not included in the reservation price and is charged at check-in for reservations with a refundable policy or charged at any time for reservations with a flexible/nonrefundable policy.

* The hotel reserves the right to charge the entire stay including 10% service charge at any time after booking in cases of flexible/nonrefundable policy.

* Regarding the request for reversals of undue charges, the guest must contact the hotel directly.

* The hotel accepts cash (in cash), debit card (national cards) or credit card (Visa, Mastercard, Amex and Elo - national or international) as payment methods. We do not accept checks as a form of payment.

* In cases of payment in installments, only credit cards issued in Brazil will be accepted. Extra hosting costs cannot be paid in installments under any circumstances.

* Crib or extra bed are available subject to hotel availability. Only in cases of reservations made for a triple room, crib or extra bed is confirmed.

* According to art. 82 of the Statute of the Child and Adolescent, accommodations of minors under 18 requires the accompaniment of a parent or legal representative. The minor must present the identity card or birth certificate as well as written authorization from those responsible and authenticated by a notary.

* Arrivals expected in the morning, before the regular check-in time (ECI), pre-registration will be necessary, which guarantees the availability of the apartment upon the guest's arrival and will imply a full charge of one more night. For check-outs before 6:00 pm, we will charge an additional 50% (LCO) of the full daily rate and 100% (LCO) for departures after 6:00 pm. Prior consultation with the hotel regarding availability is required.

*Attention to the Details of Your Stay: The images presented correspond to the category of the chosen apartment, guaranteeing the same quality and comfort that you expect. However, the view may vary depending on the floor of the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GIG

Location

Guest Reviews

8.5
Based on 3484 reviews
Cleanliness: 9.3
Service: 9.8
Location: 10
Room Quality: 7.5
Amenities: 7.8
Value for Money: 7
Food and Beverage: 8.3
Overall Experience: 8.3
P
PTVN Emi • family_with_children • fr
9
Emplacement idéal pour la plage
Pros:

Hôtel très bien placé et spacieux. Petit déjeuner très copieux et repas du soir très variés et différents de ceux proposés par les restaurants aux alentours.

Cons:

Dommage que le bar de la piscine ne soit pas couvert, car on aurait pu profiter de la vue même sous la pluie.

2026-10-31 • via Nuitee
H
Henrique • couple • pt
10
2026-10-31 • via Nuitee
M
Maria Jimena • extended_group • ar
9
2026-10-31 • via Nuitee
S
Simone • couple • br
10
2026-10-31 • via Nuitee
A
Alberto • family_with_children • br
7
2026-10-29 • via Nuitee
R
RENATA • family_with_children • br
10
2026-10-28 • via Nuitee
C
Chloé • solo_traveller • ch
10
2026-10-26 • via Nuitee
S
Stefan • family_with_children • mx
10
Pros:

Super großes Zimmer mit Balkon, Ausblick auf Zuckerhut und Strand im 16.stock, Sauna am rooftop und sehr gutes Frühstücksbuffet, Personal sehr freundlich und hilfsbereit

2026-10-26 • via Nuitee
C
Chloé • couple • ch
10
2026-10-26 • via Nuitee
A
Antoinette • solo_traveller • us
10
2026-10-26 • via Nuitee
M
Melissa • couple • co
10
2026-10-25 • via Nuitee
A
Airton Batista • family_with_children • br
10
2026-10-25 • via Nuitee
A
Alysson • extended_group • br
8
Pros:

Perto da praia, mas da varanda só dava para ver um cantinho da praia. No mais, tudo conforme eu esperava.

Cons:

Um dos elevadores estava sem funcionar durante toda a estadia, provocando demora para descer e subir.

2026-10-24 • via Nuitee
D
David M • solo_traveller • us
10
Fantastic
Pros:

Very nice

Cons:

The problem is that they charge for everything—even for a bucket of ice. A hotel should have an ice machine on every floor.

2026-10-23 • via Nuitee
J
JEAN FRANK • family_with_children • cl
10
Maravillosa estadía, sin duda volveré .
Pros:

El personal súper amables y siempre dispuestos a colaborar, el desayuno súper bien pero cuando uno se queda varios días termina aburriendo un poco porque no lo varían.

Cons:

Uno de los dos ascensores se dañó y en ocasiones tocaba bajar por las escaleras .

2026-10-22 • via Nuitee
O
Osiel Gomes • solo_traveller • br
8
Excelente localização com cama e traveseiros incríveis
Pros:

Café da manhã muito diverso, o suco de laranja poderia ser natural e não de caixa. Localização perfeita e equipe excelente

Cons:

Um dos dois elevadores não funcionou durante os meus 4 dias no hotel, foi um transtorno pois além dos hóspedes, todo o staff do hotel utilizava o mesmo, cheguei a ficar 10 minutos aguardando um momento que não estivesse lotado.

2026-10-22 • via Nuitee
E
Emilie • extended_group • be
7
Pros:

Le Personnel

Cons:

Mal isolé on entendait tout

2026-10-21 • via Nuitee
M
Mayte Yahaira • family_with_children • us
10
Pros:

Everything

2026-10-20 • via Nuitee
F
Fernando • family_with_children • br
8
Pros:

Cafe da manha muito bom, cama confortável e funcionarios muito educados

Cons:

Pedimos pra ver se poderiamos sair um pouco mais tarde e o funcionário que estava na recepção nesse momento nao fez menor questao de nos atender

2026-10-20 • via Nuitee
J
Joerg • couple • de
9
Erster Klasse in der zweiten Reihe
Pros:

Das überaus freundliche, hilfsbereite und immer zuvorkommende Personal. Tausend Dank für die Hilfe bei Problemen mit der Kreditkarte. Hotel liegt an der Copacabana „nur“ in der zweiten Reihe-macht gar nix, ist viel ruhiger und gemütlicher-und in 2min. trotzdem am Strand. Reichhaltiges (aber teures) Frühstück.

Cons:

Nichts

2026-10-19 • via Nuitee