Magnuson Hotel Jacksonville Downtown

Hotels
Magnuson Hotels
5.8 (584 reviews)
2228 Pillips Highway , Jacksonville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Nice staff
Affordable price
Cons:
Dirty rooms
Maintenance issues

Categories

Cleanliness
3.44
Numerous reviews indicated serious cleanliness issues including dirty sheets, insects, and general filth.
Service
7.41
Staff was mentioned as nice and polite, though service quality was not consistently highlighted.
Location
7.45
Some guests mentioned the location as quiet, though there are concerns about surrounding activities.
Room Quality
4.4
Several issues were noted regarding the condition of rooms; many described various maintenance and cleanliness problems.
Amenities
5.43
Mixed feelings; some guests appreciated available features, but the absence of promised amenities (like a pool) affected perceptions.
Value for Money
6.39
Value was generally acceptable for a budget hotel, but significant issues detracted from overall value.
Food and Beverage
6.44
A few comments noted positive experiences with breakfast options, but dissatisfaction was noted overall.
Overall Experience
5.41
Many guests expressed dissatisfaction with their overall experience due to various issues, while others had positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:46

Property Description

Convenient Location
Located just off Interstate 95, the Magnuson Hotel in Jacksonville is the perfect choice for travelers looking to explore the city. With easy access to the Cruise Ship Port and local beaches, guests can enjoy all that Jacksonville has to offer.

Comfortable Accommodations
Each room at the Magnuson Hotel Jacksonville is equipped with modern amenities such as free Wi-Fi, cable TV, a coffee maker, microwave, and refrigerator. Whether you're here for business or leisure, our rooms provide a comfortable and convenient stay.

Nearby Attractions
Explore the vibrant cultural scene of Jacksonville with attractions like the Museum of Contemporary Art just 3 miles away, and the Jacksonville Zoo and Gardens 11 miles from the hotel. Experience the best of the city during your stay at Magnuson Hotel Jacksonville.

Book your stay now and make the most of your Jacksonville experience at Magnuson Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.8
Based on 584 reviews
Cleanliness: 3.44
Service: 7.41
Location: 7.45
Room Quality: 4.4
Amenities: 5.43
Value for Money: 6.39
Food and Beverage: 6.44
Overall Experience: 5.41
T
Turner couple us
8
Pros:

Didn’t eat

Cons:

Not a thing

2026-05-25 via Nuitee
R
Rocio couple us
6
2026-05-21 via Nuitee
D
Devore couple us
10
2026-05-20 via Nuitee
J
Joann solo_traveller us
9
2026-05-19 via Nuitee
M
Michael couple us
2
Will not stay again!
Pros:

Breakfast ok, location ok

Cons:

Room smell terrible, phone chargers didn't work. Maid came in to see if we need cleaning with knocking.

2026-05-18 via Nuitee
I
ian solo_traveller us
5
Pros:

Nothing

Cons:

Every thing

2026-05-07 via Nuitee
K
Kee solo_traveller us
5
average
Pros:

only the area was great and the room was clean the house keepers where rude and they didn’t understand english at all

Cons:

thin walls

2026-05-06 via Nuitee
M
mercer family_with_children us
5
It wasn’t like the pictures and it look like a rundown motel cover had burn marks in them and I asked for a non smoking
Pros:

Nothing

Cons:

Everything

2026-05-06 via Nuitee
I
Ishung couple us
10
2026-05-03 via Nuitee
N
Nevins solo_traveller us
5
Pros:

Affordable smoking rooms

Cons:

Room didn't feel clean. No pool

2026-05-01 via Nuitee
L
London solo_traveller us
10
Pros:

Easy to check in the staff was nice room was playing plenty of heart

Cons:

No complaints

2026-04-28 via Nuitee
J
Jeffrey De Jesus couple us
6
Regular.
Pros:

La ubicacion

Cons:

Falta de mantenimiento. Olor a cigarrillo.

2026-04-27 via Nuitee
C
Cale solo_traveller us
10
Nice
Pros:

Everything

Cons:

Nothing

2026-04-27 via Nuitee
M
Moore solo_traveller us
1
Pros:

As in the picture on their website and above they falsely advertise a pool. There was no pool. The curtain tears in it. The floor throughout our room was dirty and got our feet and socks dirty. The bathroom was dingy. Tub hadn't stopped. The coffee maker was broken and had grout and crude all inside and out. Outside our door it smelled so strongly of weed. Bed was clean at least and comfortable. The key card quit working several times which required a trip to front desk to get it reprogrammed. We won't be staying here again. Did not match pictures on Website at all.

2026-04-27 via Nuitee
couple us
1
2026-04-25 via Nuitee
P
Primm solo_traveller us
10
2026-04-23 via Nuitee
C
Cruz Luna solo_traveller us
1
Not for me
Pros:

What I like the other place was the price but there's a way to catch.

Cons:

There was no pool there was paint chips in the bedroom in the bathroom by The Doors by the AC there was also roaches

2026-04-20 via Nuitee
C
Climmie solo_traveller us
5
2026-04-20 via Nuitee
O
Otezra couple us
10
2026-04-18 via Nuitee
O
Otezra couple us
10
2026-04-18 via Nuitee