Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Excellent amenities
Cons:
Room size issues
Food quality concerns
Late room cleaning

Categories

Cleanliness
8.36
Several reviews mentioned cleanliness positively, but the late room service impacted the rating.
Service
9.33
Consistently described as friendly and welcoming; excellent service is noted.
Location
9.37
Described as great with beautiful views and convenient access to the beach.
Room Quality
8.82
Generally positive comments on room ambiance, though size issues were noted.
Amenities
9.35
Strong reviews of amenities like the pool area and breakfast offerings.
Value for Money
8.81
While value perception is generally good, high expectations affect the score.
Food and Beverage
7.86
Mixed reviews on food quality with some dissatisfaction expressed.
Overall Experience
9.33
Overall positive sentiments suggest a high likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:23

Property Description

Luxurious Beachfront Hotel in Santa Eularia des Riu, Ibiza

Direct Beach Access and Large Swimming Pool
Enjoy the convenience of direct beach access and relax by the large swimming pool at Hotel Mongibello Ibiza.

Spacious Rooms with Private Terrace
Indulge in comfort with air-conditioned rooms featuring a private terrace, 55-inch flat-screen TV, minibar, and laptop-sized safe.

Dining Options and Free Parking
Savor a variety of culinary delights at the hotel's two restaurants. Guests booking Suite Sea View or Suite Sea View Terrace enjoy complimentary free private parking.

Experience luxury and relaxation at Hotel Mongibello Ibiza. Book now for an unforgettable stay!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 11 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 1622 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 9.33
J
Jamie • extended_group • gb
7
Nice hotel but not 5 star worthy.
Pros:

Mostly new interiors (corridors looked a bit dated still with worn out carpet). Good breakfast buffet.

Cons:

Service at the pool was terrible, up to 20 mins wait for a drink, especially when no free water was provided and you have to spend all day waiting for a drink.

2026-07-25 • via Nuitee
K
Kareem • couple • eg
3
Disappointing experience and scam despite a nice room upgrade
Pros:

The hotel itself looks nice

Cons:

We had requested a high floor with a full sea view. When asked about bed configuration, we said we’d take whichever option gave the better view — the staff member then gave us the worst room available, claiming it was the only option. We refused it and spoke to another staff member, who was able to find us a high floor room with a much better view, so it clearly wasn’t the only option after all.

On checkout, we were told there was an extra 50 euro charge. When we questioned it, staff went to check and admitted it was a system error.

To add to this, we lost internet access for a full day during our stay.

Overall, the hotel has the potential for a good stay given the right room, but the billing errors and inconsistent service made the experience frustrating and left us questioning the accuracy of our final charges.

2026-07-25 • via Nuitee
A
Antonio • solo_traveller • it
10
2026-07-25 • via Nuitee
F
Felix • family_with_children • de
10
2026-07-24 • via Nuitee
M
Marc • family_with_children • gb
10
A magnificent hotel full of vibes
Pros:

From the minute we arrived the staff gave us a warm welcome - greeted outside the main door by a cheery young man and the brought inside to check-in with Ivan. Another member of the team came with water and cold towels for us while taking our bags… this was pretty much the standard for the whole stay - staff were super friendly and went out of their way to help.

Decor-wise the hotel is of an exceptional standard. Lots of quirky, Italian 60s style design everywhere you look. The music is selected accordingly and adds to the cool vibe of the place.

Food at breakfast was a highlight - top quality, lots on offer, and always an available seat. Never crammed and always relaxed.

The poolside was fab - drinks can be ordered to your sunbed and there was never an issue trying to get a bed. Plenty available throughout the day. Access to the beach is quick and easy, a brilliant wee beach with a Kiosk which we made use of one afternoon!

For the room itself - we had a sea view suite as we were travelling with our 11 year old (its teen friendly and minimum age of 11 so no screaming kids!). The room was unbelievably good. Bright, spacious, huge balcony, excellent TV and clean. Air con was excellent too. Housekeeping was done in the morning and they offered a ‘turndown’ service at night too, so we would come back from our evening out and the room would be prepared for sleep.

All in, we got a very good deal on the suite and made the most of our time at Hotel Mongibello. I’d love to come back one day - maybe next year?

Cons:

Prices of drinks and food are high, but perhaps to be expected.

2026-07-23 • via Nuitee
E
Elliot • couple • gb
10
2026-07-22 • via Nuitee
V
Veerle • family_with_children • be
9
2026-07-22 • via Nuitee
V
valerio • couple • fr
3
Cons:

The most complicated set of rules I've ever experiences in a hotel. Operations need to be improved.

2026-07-22 • via Nuitee
J
Julia • solo_traveller • nl
10
2026-07-21 • via Nuitee
V
vittorio • couple • it
8
2026-07-20 • via Nuitee
M
Maria • solo_traveller • es
1
Not 5 stars!Price is not justified. Disappointing stay with poor service, room issues, and facilities that do not justif
Pros:

Good decor but no quality .

Cons:

This hotel does not deliver a five-star experience despite being marketed and priced as one.

Room Issues
From the start, there were problems with the room allocation. Despite requesting a room matching the booking photos, I was given one with a poor side view. The next day, I was promised an alternative, but upon returning, I had to repeat the entire situation to a different receptionist and was offered an even worse room.
A further issue arose with a fault in the room that was not repaired promptly. I waited approximately three hours before being moved, losing a significant part of my evening. Overall, the first two days were disrupted by room problems and delays.

Service
Communication between staff was poor, with each receptionist unaware of previous discussions. The attitude of some staff was dismissive and lacked the professionalism expected at this level.
The hotel attempted to compensate with a small bottle of wine, postcards, and a late check-out, but this did not adequately address the inconvenience caused.

Facilities and Location
The hotel shows signs of wear, with rooms, carpets, and communal areas below expected standards.
Although located by the sea, the immediate beachfront is pebbly and unsuitable for comfortable swimming. Guests seeking sandy beaches will need to travel elsewhere, likely requiring a rental car.
The hotel also failed to provide helpful recommendations for local attractions or activities.
Additionally, the sale of low-cost day passes led to overcrowding at the pool, making it difficult for paying guests to enjoy the facilities.

Conclusion
This hotel falls short in room quality, service, and overall guest experience. Combined with its inconvenient beach location and overcrowded facilities, it does not justify its price. I would not recommend staying here and would choose a different option in Ibiza.

2026-07-19 • via Nuitee
F
frenki • couple • al
10
dream
Pros:

quite place

Cons:

everything was perfect

2026-07-17 • via Nuitee
E
Ellen • couple • gb
4
Contemptuous response by management to my complaint
Pros:

Location was great. Staff were lovely

Cons:

The loss of electricity, air conditioning and/or water on 3 out of 7 nights and the management’s absolute refusal to offer compensation.

2026-07-16 • via Nuitee
E
Ellen • couple • gb
1
2026-07-16 • via Nuitee
M
MAURIZIO • solo_traveller • it
7
2026-07-16 • via Nuitee
A
Alison • solo_traveller • gb
10
Very relaxing environment.
Pros:

Very clean offered a calm relaxing environment. There were a good number of staff who were very attentive which made for a very pleasant stay. Breakfast was plentiful and delicious.

Cons:

I thought the Italian restaurant was very expensive for what it was

2026-07-15 • via Nuitee
J
Jose Ignacio • extended_group • ar
10
Volvería totalmente
Pros:

Todo precioso! La energía del personal es increíble.

2026-07-15 • via Nuitee
L
linda • couple • fr
7
2026-07-14 • via Nuitee
M
MARIALETIZIA • couple • it
10
2026-07-14 • via Nuitee
P
Pol • couple • es
9
Pros:

El millor buffet d'esmorzar, un espectacle i dividit per zones. La terrassa amb vistes al mar descoberta inmillorable. El gym molt correcte per entrenar fort un parell d'hores

Cons:

Neteja de la nevereta de l'habitació, el wc era correcte però la tapa i el wc en sí eren antics

2026-07-13 • via Nuitee