ibis Guarulhos Aeroporto

Hotels
ibis
7.8 (3983 reviews)
Rua General Osório, 19 , Guarulhos , br

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Café da manhã bom
Conforto e limpeza
Atendimento
Localização boa
Cons:
Preço da água muito caro
Localização muito ruim
Quarto mofado
Cheiro ruim

Categories

Cleanliness
6.55
Some reviews mention issues with cleanliness and odor.
Service
8.55
Positive sentiments about staff attentiveness and helpfulness.
Location
8.05
Reported as good location for accessing the airport and nearby services.
Room Quality
7.55
Mixed reviews with mentions of comfort but some complaints about beds.
Amenities
7.55
Basic amenities available, but some guests noted areas for improvement.
Value for Money
8.05
Generally considered good value, particularly for the location.
Food and Beverage
8.55
Positive feedback about breakfast and food options.
Overall Experience
7.55
Generally good experience, though some noted specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:18

Property Description

Convenient Location
Hotel ibis Guarulhos Aeroporto is strategically situated just 9 km from Guarulhos International Airport and a short distance from Guarulhos City Centre, offering easy access to both the airport and local attractions.

Modern Amenities
Each room at Hotel ibis Guarulhos Aeroporto features contemporary furnishings, air conditioning, and complimentary internet access, ensuring a comfortable stay for all guests.

Dining and Entertainment
Guests can indulge in a variety of dishes at the hotel's restaurant, unwind with drinks at the bar, and explore nearby dining and entertainment options, making it a perfect choice for both leisure and business travelers.

Ready to experience convenience and comfort at Hotel ibis Guarulhos Aeroporto? Book your stay now for a memorable trip.

Important information:

Please contact the hotel for information about transfer service, subject to availability.

Please note that the hotel will only accept one dog, up to 15 kg, with its vaccination card. The hotel will charge an extra fee of BRL50. Please contact the hotel after booking to make a request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for R$ 100 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3983 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 7.55
J
Jose couple br
9
2026-05-30 via Nuitee
P
Pedro couple br
9
2026-05-29 via Nuitee
A
ANNA couple br
5
Cons:

Hotel esta muito velho

2026-05-28 via Nuitee
B
Beggiora solo_traveller br
10
2026-05-27 via Nuitee
H
Henrique extended_group se
10
2026-05-27 via Nuitee
C
Charles Edmond Eljasz couple br
9
Pros:

Hotel com muito conforto, excelente café da manhã e atendentes muito gentis.

Cons:

Água mineral muitooo cara !! 11 reais

2026-05-27 via Nuitee
P
Patrícia family_with_children br
7
2026-05-26 via Nuitee
S
SANDRA extended_group br
8
2026-05-25 via Nuitee
F
flavia solo_traveller br
9
2026-05-25 via Nuitee
J
Jose solo_traveller br
10
Paradinha de ouro
Pros:

Gostei da van que sai do hotel para o aeroporto foi muito bom

Cons:

Foi tudo ótimo

2026-05-25 via Nuitee
M
Maria dos Anjos solo_traveller br
10
2026-05-25 via Nuitee
E
Elisangela family_with_children br
10
Localização, atendimento e local excelente!
Pros:

Próximo ao aeroporto
Quarto agradável
Atendimento excelente

Cons:

Gostamos de todos aspectos

2026-05-24 via Nuitee
L
Leandro couple br
10
2026-05-24 via Nuitee
N
Nuno Duarte solo_traveller pt
8
2026-05-24 via Nuitee
C
Claudia solo_traveller br
7
Pros:

Localização boa.

Cons:

Camas estreitas e desconfortáveis. Colchão péssimo!

2026-05-24 via Nuitee
O
Odone solo_traveller br
10
Pros:

Do atendimento excepcional na recepção do Bruno e da Ana , e do atendimento do Staff, da Dona Gil e também da dona Neide que ajustou o nosso quarto, sem contar a comida da janta e do café da manhã que estava maravilhosa e Impecável de altíssima qualidade

Cons:

não teve nenhuma coisa que merecesse qualquer registro , estadia excepcional cumpre super bem o papel com um atendimento de Staff nota 10

2026-05-24 via Nuitee
L
Leandro family_with_children br
10
Espetacular!!!
Pros:

Localização, atendimento na recepção e o conforto da cama.

2026-05-24 via Nuitee
J
Juarez couple pe
10
2026-05-22 via Nuitee
C
Carlos solo_traveller br
8
2026-05-22 via Nuitee
V
Vania Mara extended_group br
10
2026-05-21 via Nuitee