Holiday Inn Lille Ouest Englos by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (1585 reviews)
Impasse Bertha , Englos , FR
+33 3 20 10 58 58

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Quiet and comfortable
Good value / rapport qualité-prix
Convenient location for road travel and good parking
Friendly reception staff
Pool and on-site facilities
Comfortable beds and generally clean bathrooms for many guests
Good breakfast for several guests
Suitable for overnight/stayover
Cons:
Room cleanliness issues: stained carpets, dirty showers, mold
Rooms tired / need refurbishment (worn carpets, humidity, cigarette holes)
Inconsistent restaurant service and slow service in dining areas
Breakfast quality variable (disappointing baguettes noted)
Occasional front-desk/checkout and loyalty-points handling problems
Noise disturbances (doors, early morning)
Air conditioning / temperature control problems for some guests
Access/entry issues reported (gate closed, staff asleep)

Categories

Cleanliness
5
Multiple reviews report dirty rooms, stained carpets, mold in shower joints and overall poor room cleanliness (e.g. "rooms are disgusting", "moisissures", "la douche est très sale"). Rating lowered accordingly.
Service
8.5
Staff often described as friendly and helpful at reception, but there are notable service lapses (ignored in restaurant, gate/checkout and loyalty-points issues). Mixed but generally competent front-desk service.
Location
9.5
Several guests praise the convenient location for road travel and good parking (close to autoroute, convenient for UK–Luxembourg route); one comment notes distance from town but overall very positive for transit travellers.
Room Quality
5.5
Rooms are described as tired and in need of refurbishment: worn/holed carpets, humidity by windows, visible wear on furniture and shower issues. Quality below average for this property class.
Amenities
9
Pool and general facilities are praised ("La piscine et les équipements"), parking and convenient access also noted; breakfast quality is variable but amenities themselves are strong.
Value for Money
9.5
Multiple guests explicitly call out good value/rapport qualité-prix and comfortable overnight stays for the price; perceived as strong value.
Food and Beverage
8.5
Breakfast receives both praise (some call it superb) and criticism (soft baguettes, inconsistent restaurant service). Mixed but generally positive overall for breakfast offerings.
Overall Experience
8.5
Overall impressions are largely positive (quiet, comfortable beds, good location and value) tempered by cleanliness and room-condition issues; net guest experience remains above average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Luxurious Accommodation
Holiday Inn Lille Ouest Englos offers 121 rooms, including 30 family rooms. Each room is equipped with modern amenities like a flat-screen TV, minibar, and free WiFi.

Relaxing Outdoor Spaces
Guests can unwind in the garden, take a dip in the seasonal outdoor pool, or enjoy a meal on the terrace by the pool. The serene environment is perfect for a peaceful retreat.

Convenient Facilities
From meeting rooms for business travelers to a fitness center, games room, and children's playground for leisure, this hotel caters to all guests. Additionally, the proximity to the train station allows for easy access to major cities.

Experience comfort and convenience at Holiday Inn Lille Ouest Englos.

Important information:

Up to 2 children (15 years and under) stay free when sharing with parents.

To check if the swimming pool will be open during your stay, contact the hotel prior to your arrival. Contact details can be found on your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Location

Guest Reviews

8
Based on 1585 reviews
Cleanliness: 5
Service: 8.5
Location: 9.5
Room Quality: 5.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 8.5
M
Marc • couple • fr
10
Hôtel très calme
Pros:

Tout très bien, bon rapport qualité prix

2026-10-25 • via Nuitee
S
Stephanie • family_with_children • fr
8
Pros:

Parfait pour faire un week-end sur Lille ou la région. Endroit très calme

Cons:

Les chambres mériteraient un petit rafraîchissement. Un peu d humidité autour des fenêtres.

2026-10-23 • via Nuitee
F
frederic • solo_traveller • fr
5
juste efficace...
Pros:

Le petit déjeuner, la literie.

Cons:

vieux et en travaux depuis trop longtemps, sur la moquette du couloir arrache par endroit, bac à douche bouché, chasse d’eau WC qui coule tout le temps, des trous de cigarettes dans la moquette, des grosses auréoles sur le fauteuil, des traces de vieillesse sur la vaisselles au petit déjeuner,

2026-10-20 • via Nuitee
T
Tifanie • couple • fr
8
2026-10-20 • via Nuitee
P
Peter • solo_traveller • gb
8
I was only there for a couple of nights. I suited me as I was visiting an old friend nearby in Rengen. Everything was ad
Pros:

Comfortable and Close to the Autoroute.

Cons:

Breakfast was a bit disappointing, the baguettes in particular. Call me old fashioned, but you don’t expect the crust of a French stick to be soft! When you squeeze a fresh French baguette, the crunch it makes should sound like a dozen French percussionists riding down the Champs-Élysées on horseback.

2026-10-19 • via Nuitee
C
Christa • solo_traveller • nl
7
Pros:

Prima hotel voor een nachtje op doorreis

2026-10-18 • via Nuitee
G
Gatien • couple • fr
8
2026-10-18 • via Nuitee
G
Ghislain • solo_traveller • fr
4
Cons:

La douche est très sale, moisissures sur les joints, mauvaise odeur

2026-10-17 • via Nuitee
G
Guillaume • solo_traveller • fr
8
Pratique et confortable
Pros:

La piscine et les équipements en général

Cons:

Ma devanture mérite un rafraîchissement

2026-10-16 • via Nuitee
H
Hilary • couple • at
9
Comfortable overnight stay.
Pros:

Comfortable clean bed and furniture. Bathroom clean and modern. Very friendly staff.

Cons:

Bedroom carpet needs professionally cleaned or replaced, perhaps that is going to be done soon as the hall carpet was lifted ready for a replacement. Also in the process of being painted.

2026-10-15 • via Nuitee
N
Noureddine • couple • be
10
2026-10-13 • via Nuitee
P
Peter • solo_traveller • gb
8
The location was good, the parking was good and the breakfast was superb!
Pros:

It was conveniently located for my journey from the UK to Luxembourg.

Cons:

There was nothing I disliked about this hotel.

2026-10-13 • via Nuitee
O
Olivier • solo_traveller • be
8
2026-10-11 • via Nuitee
N
Nathalie • solo_traveller • fr
9
Bien
Pros:

La chambre est vraiment top

Cons:

La salle de douche moyen surtout la douche
La climatisation se règle mal j’ai eu froid
L’emplacement est loin de tout

2026-10-07 • via Nuitee
D
David • couple • gb
9
Pros:

Very convenient location off road network
Staff very pleasant
Food good

2026-10-07 • via Nuitee
L
Laila • solo_traveller • be
2
2026-09-19 • via Nuitee
J
james • couple • fr
7
2026-09-19 • via Nuitee
R
Robert • family_with_children • gb
2
A dirty , ill maintained place with poor service, I will never return.
Pros:

The smiley, helpful young lady on reception when we checked in.

Cons:

The rooms are disgusting, badly maintained and dirty. The picture below is of the carpet from the first room they tried to put me in. The service in the restaurant was shockingly bad. They sat us down at our table and then ignored us for 20 minutes without even a glance or asking us if wanted a drink, let alone order any food. When we got up to leave having not even had a sip of water, they continued to ignore us so we went to the bar [where we did manage to get a drink quite quickly] and ordered a takeaway on Uber Eats instead.

2026-09-18 • via Nuitee
A
Alexandre • couple • fr
8
2026-09-17 • via Nuitee
M
Magali • couple • be
6
Cons:

Nous rentrions d’un mariage et la grille était fermée, le garde dormait et nous avons dû réveiller nos amis qui étaitent rentrés une h avant nous.
Nous avions eu l’accord de quitter l’hôtel à 14h mais on a dû partir à 12h malgré tout , nous n’avions pas envie de débattre mais ce n’était pas correct

2026-09-17 • via Nuitee