Aachen Hotel

Hotels
8.2 (668 reviews)
89-91 Mount Pleasant , Liverpool , gb

listing image 1
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Children allowed

Facilities

Parking
Non-smoking rooms
Room service
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Free wired internet
Internet access
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.51
Several comments noted issues with cleanliness, including dirt on sheets and hairs found.
Service
8.98
Guests consistently praised friendly and helpful staff throughout their stay.
Location
9.02
Multiple reviews highlighted the hotel's excellent location in city centers and ease of access.
Room Quality
7.97
Most comments reflected positive sentiments about room quality, though some mentioned its basic nature.
Amenities
8
Amenities were generally fine, though some reviews expected more like toiletries in bathrooms.
Value for Money
8.46
Guests found the hotel to provide good value for the price, particularly in favorable locations.
Food and Beverage
7.51
Some reviews indicated a lack of food options on-site, and others mentioned limited amenities.
Overall Experience
8.18
Overall, experiences were varied but generally positive, leading to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:14

Property Description

Charming Georgian Hotel in Liverpool City Centre

Elegant Rooms with Modern Amenities
Indulge in the comfort of rooms equipped with flat-screen TVs, satellite channels, DVD players, trouser press, hairdryer, and tea/coffee facilities.

Convenient Location in the Heart of the City
Located within the University of Liverpool complex, our family-run hotel is just steps away from Liverpool Lime Street Rail Station and a short walk from various shops, bars, restaurants, and attractions.

Experience Hospitality at its Best
Enjoy complimentary Wi-Fi and immerse yourself in the historic Georgian Quarter during your stay at The Aachen Hotel.

Book now for an unforgettable stay at The Aachen Hotel!

Important information:

Customers planning to arrive after 22:00 should notify reception when booking so night staff can prepare for their arrival.

There will be a £65 charge for unauthorized late check outs.

Reception is open from 8.00 am until 10.00 pm on the day of arrival.
Any planned outside these hours needs to be advised in advance

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for £25 per person per stay when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 668 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 8.18
M
Mike • solo_traveller • gb
9
2026-05-23 • via Nuitee
P
Peter • couple • gb
10
2026-05-18 • via Nuitee
T
Tom • couple • gb
8
Very good value, would recommend.
Pros:

Near a nice part of town. Very clean and staff welcoming.

2026-05-18 • via Nuitee
G
George • family_with_children • gb
5
Adequate for our short visit.
Pros:

Location was good.

Cons:

Room and most of the amenities were very old and dated. No fridge, given milk to make tea or coffee which was off. Room appeared clean but on closer inspection was quite grubby. What appeared to be old chewing gum was stuck around an electrical flex and had attracted dust and dirt. Shower was hard to regulate the temperature and started banging like mad when switched on( presume this was pipes vibrating with the water pressure.)

2026-05-18 • via Nuitee
L
lynne • couple • gb
10
Was sufficient for what we needed. Staff were great
Pros:

Close to the venue we were attending

Cons:

The view from the room

2026-05-18 • via Nuitee
C
Carola • solo_traveller • gb
8
Pros:

Great location, comfy beds.

Cons:

Slightly cramped

2026-05-14 • via Nuitee
S
Sara • solo_traveller • ie
7
Nice stay
Pros:

Quite central, clean and comfortable

2026-05-07 • via Nuitee
C
Charlotte • extended_group • gb
5
Rooms upgraded
Pros:

Fridge could do with being in the rooms, to keep milk and ready meals.

Cons:

Windows in room 3 could do with a bit of an upgrade.

2026-05-07 • via Nuitee
B
barbara • couple • gb
4
Disappointed, booked for a birthday present for my friend embarrassed at how basic it was
Pros:

It was clean

Cons:

Very basic, window view was a wall, would not have wanted to stay there for more than one night

2026-05-04 • via Nuitee
L
Lorraine • couple • gb
9
Very clean and in a nice area close to the city centre,
Pros:

Very good location for the city’s attractions.we can walk into the city and to the theatre we wanted to go to within 15minutes

Cons:

Nothing.

2026-05-04 • via Nuitee
C
Claire • solo_traveller • gb
3
2026-05-03 • via Nuitee
R
Romain • couple • fr
8
2026-04-30 • via Nuitee
S
Sue • couple • gb
7
Met our needs and we had a good nights sleep.
Pros:

The room was clean and the beds were very comfortable

Cons:

I couldn’t get the iron to work but everything else was OK.

2026-04-26 • via Nuitee
J
Jack • couple • gb
10
2026-04-25 • via Nuitee
A
Adele • solo_traveller • gb
9
Pros:

Lovely little hotel, friendly staff and the was super clean and comfortable

Cons:

Unfortunately our room was on the front and the windows are only single glazed you heard all the traffic noise, not good when the local boy racers are zooming up and down at speed in the early hours of the morning 😞

2026-04-20 • via Nuitee
P
Patrick • solo_traveller • us
7
I had a one night stay that was fine. The room was clean, comfortable and quiet.
Pros:

The location is convenient to Lime street station and many pubs, restaurants and entertainment. The room ( number 9) was quiet.

Cons:

There was an outer entry way to the room that had a separate door. That small space had a light that would randomly turn on and off and there did not seem to be a control for it.

2026-04-20 • via Nuitee
J
Jim • couple • gb
7
2026-04-19 • via Nuitee
C
catherine • solo_traveller • jp
8
2026-04-19 • via Nuitee
N
Neil • couple • gb
10
Friendly staff clean room
Pros:

Convince to City

Cons:

Nothing

2026-04-17 • via Nuitee
E
Elsa • couple • fr
8
Hôtel central bon accueil et chambre bien
Pros:

Bon accueil et très bien situé

Cons:

Tout etait ok

2026-04-16 • via Nuitee