The Windsor Hotel

Hotels
7.4 (2601 reviews)
South Parade , Whitley Bay , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Reasonable price
Cons:
Cleanliness issues
Noise disturbance
Aged and worn facilities

Categories

Cleanliness
5.29
Multiple reviews mention dirty linen, hairs on towels, and overall poor condition of the hotel.
Service
8.76
Overall friendly and accommodating staff, despite challenges presented by the hotel condition.
Location
8.8
Close to the beach and local amenities, a frequently mentioned positive aspect.
Room Quality
6.25
Some rooms described as hot or unsuitable, but large room sizes appreciated.
Amenities
7.28
Basic amenities are available, but the constant smell of smoke noted.
Value for Money
8.24
Generally seen as reasonable value for a budget hotel, especially for location.
Food and Beverage
7.29
Not specifically mentioned, assumed to be standard.
Overall Experience
7.26
Mixed reviews lead to a moderate overall experience sentiment, with both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:27

Property Description

Luxurious Accommodations and Dining
The Windsor Hotel in Whitley Bay offers elegant and comfortable rooms, along with the Bazil Brasserie serving quality international dishes and fine wines. Indulge in fresh, regional produce and daily specials, all while enjoying scenic views of the Northumbrian coast.

State-of-the-Art Conference Facilities
Host your events in style at the Garden conference room, equipped with the latest audio visual technology for up to 80 delegates. Benefit from amenities like a digital projector, DVD player, and a sound loop for the hard of hearing. Syndicate rooms are also conveniently located nearby.

Convenient Location and Attractions
With discounts available for local attractions, easy access to Newcastle city via car or metro, and proximity to the Utilita Arena and St James Park football ground, The Windsor Hotel is the perfect base for exploring Whitley Bay. Don't miss out on local food, music festivals, and the renowned Great North Run.

Book your stay at The Windsor Hotel now for an unforgettable experience!

Important information:

For groups of 5 guests or more, The Windsor Hotel will require security deposits from each guest. These will not be refunded if there is any damage to the hotel. A maximum of 4 rooms are permitted per reservation. The price for a Full English breakfast includes full access to the continental buffet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NCL

Location

Guest Reviews

7.4
Based on 2601 reviews
Cleanliness: 5.29
Service: 8.76
Location: 8.8
Room Quality: 6.25
Amenities: 7.28
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 7.26
S
Salamat family_with_children gb
7
2026-08-08 via Nuitee
I
Irene solo_traveller nz
4
Never again.
Pros:

the two staff members I met were lovely.

Cons:

My room was on the 1st floor - it was like a boiler room. The milk I bought curdled overnight, the ice melted within a couple of hours, the bottle of water I had was more than warm. Not being able to sleep, despite the op;en window, I went downstairs at 3am as I could hardly even breathe. The night proter was lovely and gave me water from the bar. Next morning I could hear the pipes being rattled and the next night wasn't as bad but the weather was on the change too. Picked hotel because of bar but bar not open till weekend. Like to finish evening off in hotel knowing safe and sound!

2026-08-08 via Nuitee
D
Davies couple gb
10
2026-08-07 via Nuitee
H
Helene family_with_children fr
4
Fonctionnel
Pros:

Chambre et salle de bain très propres. Plomberie en bon état, baignoire et douche avec une bonne pression et de l'eau chaude. Télévision et wifi impeccables. Bouilloire dans la chambre avec café soluble.

Cons:

Etablissement propre mais très vieillot et bruyant (isolation, goélands). La rambarde de l'escalier est branlante. La porte de la chambre avait un jour de plusieurs centimètres en bas en biais. Lits mous. Moquette très ancienne, murs et plafonds tâchés.

2026-08-07 via Nuitee
L
Lisa family_with_children gb
8
2026-08-04 via Nuitee
A
Antony solo_traveller gb
8
Great hotel for an overnight stop-off in Whiley Bay
Pros:

Very welcoming receptionist. Nothing was too much trouble. Same for the lady serving the breakfasts, polite and friendly.

Cons:

Nothing

2026-08-03 via Nuitee
U
Ursula couple de
7
Absolut ausreichend für die eine Nacht. sehr gutes Preis-Leistungs-Verhältnis
Pros:

War alles soweit prima, wir durften unsere Fahrräder in einer Abstellkammer unterstellen.

Cons:

Es war sehr warm im Zimmer, und die Fenster konnten nur ein kleines Stück geöffnet werden. Allerdings hat es nachts dann doch abgekühlt und erholsamer Schlaf war möglich.

2026-08-03 via Nuitee
D
Davies couple gb
10
2026-08-03 via Nuitee
J
Jennifer family_with_children gb
8
2026-08-02 via Nuitee
J
Jackie couple gb
2
Very unhappy and couldn’t wait to leave
Pros:

Location good

Cons:

The hotel was dirty, smelly and facilities poor

2026-08-02 via Nuitee
B
Bickerdyke solo_traveller gb
1
2026-07-25 via Nuitee
L
László couple hu
6
2026-07-25 via Nuitee
N
Nicholas couple gb
5
Comfortable.
Pros:

Good shower & good all round bathroom.

Cons:

Needs a bit of money invested in general, lift and overall decor.

2026-07-25 via Nuitee
J
jacqueline family_with_children gb
10
Visiting family and was perfect location for restaurants and shops
Pros:

Very central

Cons:

Stayed here before unfortunately the lift is still out of action

2026-07-24 via Nuitee
J
Jonathan couple gb
9
Great staff, fab location, great view. We want to come back and have this room again please ! :-)
Pros:

Location and room

Cons:

Nothing

2026-07-23 via Nuitee
K
Kelly couple gb
9
Pros:

Friendly Staff

2026-07-21 via Nuitee
A
Andy solo_traveller gb
9
2026-07-21 via Nuitee
M
MOHAMED ALBAGIR solo_traveller ie
1
2026-07-21 via Nuitee
M
marcean solo_traveller gb
10
2026-07-20 via Nuitee
G
Glen family_with_children gb
1
Worst hotel I’ve ever stayed at no hot water toilet not working no WiFi
Pros:

Breakfast was poor and service and customer care even worse

2026-07-20 via Nuitee