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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Non-smoking throughout
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Shared lounge/TV area
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Broadcast Live sport events
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Concerts/live shows
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Reception hall
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Secured parking
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Garage
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Swimming nearby
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Beach club nearby (surcharge)
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Bicycle-friendly property
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Beach toys
Review Highlights
Categories
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Property Description
Sandcastle Resort on the Beach
Oceanfront Oasis: Immerse yourself in luxury at our Virginia Beach oceanfront hotel with an indoor pool, free WiFi, and private balconies in select rooms.
Culinary Delights: Indulge in delectable dishes at 1307 Grill or Ocean's 14, offering a variety of dining options for your enjoyment.
Ultimate Convenience: Stay active at our 24-hour fitness centre, explore the Boardwalk with our bike rentals, and visit nearby attractions like the Virginia Beach Amusement Park and Aquarium.
Book your stay at Sandcastle Resort on the Beach now for an unforgettable beachfront experience!
Please note only one parking space is provided per room and the property cannot accommodate oversize cars or trucks.
Check In Age: 21 +Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and costs USD 5 per day.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children ages 1 and older are allowed.
Children 6 years old stay for US$10 per person per night when using an available cot.
Children from 13 years old to 17 years old stay for US$15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Everything except the breakfast
The breakfast didnt have any substance.
The location is amazing. I let my teenager walk to local stores in the morning we could see her through the glass from the breakfast table. We could also watch them from a balcony while they went to the beach, and they could play volleyball in front of the room.
The breakfast was lousy. The room was small and very uncomfortable. The staff was 50/50. They were rude when we tried to go get seconds from the breakfast area.
Room carpet was filthy to the point my grandsons sock was black. Hallway carpet not vacuumed the whole time. The elevators was not cleaned in the 4 days the same trash and sand on it for 4 days. Nobody cleans any class windows. The elevators looked like someone spit on the inside doors
Cleaning
The view we had was excellent. The room was recently refurbished.
Only 1 working elevator, long wait times. The breakfast was a true continental, not a lot of choices for diabetics.
The location & balcony
A little update on the breakfast, some areas not that clean, but still a decent stay
Distance to the beach was great.
Elevators were down and took a long time to pick us up each time we used and we were on the 5th floor,shower got cold fast, almost got locked out on the balcony finding out that it locks from the outside, the pool wasn't really kid friendly because it started at 4 ft and only went up.
Location, parking deck, clean updated room. They were able to accommodate my request for early check in and a room on the lower level of hotel. Friendly staff. Plenty of towels for use in room and at pool.
Mattress on bed was very hard
room location was excellent
everything
all good
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