Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Steep hill to climb
Limited breakfast options
Heavy bathroom door

Categories

Cleanliness
8.46
Rooms were noted to be spotless and clean.
Service
8.93
Staff were exceptional and friendly, providing a welcoming atmosphere.
Location
8.97
Excellent location close to the vibrant area of Queenstown Central.
Room Quality
8.42
Rooms are clean and comfortable.
Amenities
8.55
Facilities were great, with food and snacks available at all times.
Value for Money
8.31
Generally perceived as good value for the amenities and service provided.
Food and Beverage
8.46
Breakfast and food availability were appreciated, though some guests desired more selection.
Overall Experience
8.73
Guests generally enjoyed their stay and had a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:08

Property Description

Lakefront Views and Cozy Amenities
Holiday Inn Express & Suites Queenstown offers stunning views of Lake Wakatipu and the Remarkables Mountain Range. Enjoy a complimentary express start breakfast, high-speed WiFi, and a choice of pillows for a restful stay.

Spacious Suites and Relaxation Options
Unwind in the spacious suites with a separate lounge area and kitchenette. The outdoor terrace features a fire pit for cozy evenings. Guests can also indulge in the sauna, heated dryroom, and 24/7 gym access.

Convenient Location for Adventure
Located just a 5-minute walk from the city centre, guests can explore shopping, entertainment, and popular ski destinations like Coronet Peak and The Remarkables. With nearby golf courses and vineyards, there's something for everyone.

Book now for a memorable stay at Holiday Inn Express & Suites Queenstown.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

In line with Government requirements and our own risk assessment, we require all guests over 12 years to be fully vaccinated if you wish to access the hotel and its facilities.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 3205 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 8.46
Overall Experience: 8.73
T
Tori • couple • nz
10
2026-09-19 • via Nuitee
N
Nicole • couple • au
8
2026-09-19 • via Nuitee
M
Marion • extended_group • au
10
Great stay at Queenstown
Pros:

We had a lovely stay. All the staff were really friendly and helpful.
Our room was great. Very modern, clean and extremely comfortable.

2026-09-19 • via Nuitee
K
Kerry • family_with_children • gb
8
Nice hotel, but the rooms need attention.
Pros:

Reception, bar, and restaurant were very modern and stylish, but also relaxed and welcoming.
The Mountain View from our room was good. The room was clean and bright, with comfortable mattresses. The staff were great - friendly, welcoming, helpful, and enthusiastic.
The food in the restaurant was delicious and reasonably priced.

Cons:

Parking! It is not free!
The room was small and cramped. It was a room for three with only one chair. The pillows were uncomfortable - very flat and worn. The bathroom was nice with the frosted glass walls, but the ugly curtain around it took up space and looked filthy! I don’t know why you need the curtain, but if it must be there, it has to be washed regularly!
Breakfast was also disappointing. There was little choice, no hot options other than eggs. The buffet options were not suitable to a European diet at all, which was disappointing.

2026-09-18 • via Nuitee
M
Mark • couple • us
9
2026-09-18 • via Nuitee
H
Helen • couple • au
10
Simply the best
Pros:

Service was exceptional on all levels, the ambience, fires staff going above and beyond

Cons:

Nothing

2026-09-17 • via Nuitee
C
Camila • solo_traveller • br
10
Excelente opção em Queenstown
Pros:

A localização do hotel e o café da manhã são muito bons. Quarto espaçoso e cama confortável.

2026-09-16 • via Nuitee
J
Juliana • family_with_children • au
10
Great staff and clean
Pros:

Perfect location

2026-09-16 • via Nuitee
P
Peter • couple • au
9
Really enjoyable holiday for us
Pros:

Closeness to the city, trending looking property.

Cons:

Due to the hill to get to and from the
City. Suggestion courtesy bus would help guests. Instead of them paying for cabs to get back to the property.

2026-09-16 • via Nuitee
J
Jody • extended_group • au
10
I would absolutely stay again.
Pros:

Well appointment rooms and the view exceptional

Cons:

Not much at all apart from the breakfast, it didn’t match the hotel at all!

2026-09-15 • via Nuitee
S
Shannon • solo_traveller • au
7
2026-09-15 • via Nuitee
A
Anthony • couple • nz
9
2026-09-14 • via Nuitee
S
Samantha • couple • au
8
Great Queenstown stay, would recommend
Pros:

Great location, rooms and facilities are relatively modern. Smart tv for down time in the room

Cons:

Hotel staff were very lovely and accommodating but the Mozzarella & Co restaurant was a little disappointing at times. Staff were inattentive and service was very slow even during quiet periods.

2026-09-14 • via Nuitee
C
Cherece • extended_group • nz
8
2026-09-14 • via Nuitee
J
Jatupol • couple • th
9
2026-09-13 • via Nuitee
M
Mukesh • extended_group • au
10
Good hotel but they must fix the aircon issue.
Pros:

Great location, interiors and breakfast.

Cons:

The room was hot as the central aircon could not be set below a certain temperature. All of us were sweating at night and the staff raised their hands that they could not do anything. It was a shame.

2026-09-12 • via Nuitee
K
Kimberley • solo_traveller • nz
10
Fantastic hotel for a getaway to Queenstown
Pros:

Loved the breakfast. The hotel was friendly and inviting. The room was clean and well organized. The sauna was a lovely bonus

Cons:

The bathroom door, that doubled as a shower door.

2026-09-11 • via Nuitee
F
Furey • family_with_children • au
8
overall great. but not again.
Pros:

Staff were amazing, breakfast was great. good location, family friendly. Almost perfect

Cons:

You couldn't open any windows. The foyer was hot. Our room was so stuffy and you are in constant recycled air. Even being able to crack a window slightly would have been ok... We loved everything else about the hotel - but unfortunately this design floor is a deal breaker for us.

2026-09-11 • via Nuitee
A
Amrita • family_with_children • nz
9
You will not regret the stay!
Pros:

Loved the property, the buffet breakfast, the amazing and helpful staff - nothing was ever a problem for them. Had nice Antipodes toiletary, dyson dryers and straightners, the towels were soft, coffee machine.. we had booked a suite so had two TVs... loved the stay.

Cons:

The only reason I am giving this a scor of 9 and this is biased because of the beds - they were soft, the pillows were soft and I prefer med to firm beds. I couldn't sleep 2 nights however as I mentioned this was a personal preference.

2026-09-11 • via Nuitee
P
Patrea • couple • au
10
2026-09-08 • via Nuitee