Holiday Inn Express & Suites Queenstown by IHG

Hotels
•
Holiday Inn Express
8.6 (3174 reviews)
Cnr Stanley and Sydney Street , Queenstown , nz
+64 3 222 7177

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
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Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Steep hill to climb
Limited breakfast options
Heavy bathroom door

Categories

Cleanliness
8.46
Rooms were noted to be spotless and clean.
Service
8.93
Staff were exceptional and friendly, providing a welcoming atmosphere.
Location
8.97
Excellent location close to the vibrant area of Queenstown Central.
Room Quality
8.42
Rooms are clean and comfortable.
Amenities
8.55
Facilities were great, with food and snacks available at all times.
Value for Money
8.31
Generally perceived as good value for the amenities and service provided.
Food and Beverage
8.46
Breakfast and food availability were appreciated, though some guests desired more selection.
Overall Experience
8.73
Guests generally enjoyed their stay and had a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:08

Property Description

Lakefront Views and Cozy Amenities
Holiday Inn Express & Suites Queenstown offers stunning views of Lake Wakatipu and the Remarkables Mountain Range. Enjoy a complimentary express start breakfast, high-speed WiFi, and a choice of pillows for a restful stay.

Spacious Suites and Relaxation Options
Unwind in the spacious suites with a separate lounge area and kitchenette. The outdoor terrace features a fire pit for cozy evenings. Guests can also indulge in the sauna, heated dryroom, and 24/7 gym access.

Convenient Location for Adventure
Located just a 5-minute walk from the city centre, guests can explore shopping, entertainment, and popular ski destinations like Coronet Peak and The Remarkables. With nearby golf courses and vineyards, there's something for everyone.

Book now for a memorable stay at Holiday Inn Express & Suites Queenstown.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

In line with Government requirements and our own risk assessment, we require all guests over 12 years to be fully vaccinated if you wish to access the hotel and its facilities.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 13 years old to 17 years old stay for NZD 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3174 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 8.46
Overall Experience: 8.73
D
Daniela • couple • au
10
2026-07-24 • via Nuitee
L
Lynch • family_with_children • au
9
The stay exceeded our expectations.
Pros:

The location is great. All of the staff were fantastic; nothing was a problem for them. Breakfast is great.

Cons:

TV programming not so good.

2026-07-24 • via Nuitee
F
Ferguson • solo_traveller • au
10
Awesome staff at Voco
Pros:

Staff and how clean it was.

Cons:

Pillows probably too thick for me.

2026-07-23 • via Nuitee
L
Luciana • couple • au
9
2026-07-21 • via Nuitee
S
Swinder • couple • au
9
Very good
Pros:

Location

2026-07-21 • via Nuitee
C
Celine Angelica • extended_group • sg
8
Comfortable stay, close to town
Pros:

Fairly close to the town centre, around 10-15 mins walk depending on your speed. Most staff were very accommodating. Comfortable beds. Breakfast selection is limited but good enough. On site cafe/restaurant at lobby also has limited menu but food tastes good. If you don’t like the options, they allow you to eat your takeaway food there too.

Cons:

There are periods where there are a lot of people at the food area but barely any staff to accommodate everyone resulting in more waiting time to order (i.e dinner). It was winter but the lobby feels quite stuffy if you come in at noon time.

2026-07-20 • via Nuitee
G
Giuseppina • family_with_children • au
5
Good
Pros:

Location and lobby area and the breakfast and the manager at breakfast was very professional

Cons:

No windows that open do the room was so stuffy

2026-07-20 • via Nuitee
L
Laura • family_with_children • au
10
2026-07-18 • via Nuitee
A
Amanda • solo_traveller • au
9
2026-07-18 • via Nuitee
L
Loretta • couple • au
7
Pleasant
Pros:

Its location and the breakfast was included

Cons:

The rooms are quite small and need updating.

2026-07-18 • via Nuitee
P
Paul • solo_traveller • nz
7
Great place to stay centrally located close to town and
Pros:

Great location and room clean and tidy

Cons:

Building work meant breakfast area was crowded and was noisy during the day. Didn’t know building work taking place. Paid for a coffee at the cafe area and was possibly the worst I have ever had!

2026-07-17 • via Nuitee
P
Paul • solo_traveller • nz
9
2026-07-17 • via Nuitee
L
Linji • family_with_children • au
9
Cons:

被子可以换成被套吗？

2026-07-17 • via Nuitee
E
Eleanor • solo_traveller • au
2
2026-07-16 • via Nuitee
N
Ngoc • family_with_children • au
8
2026-07-16 • via Nuitee
S
Saskia • solo_traveller • ch
8
2026-07-15 • via Nuitee
C
Carrie • solo_traveller • au
6
2026-07-15 • via Nuitee
K
Kiara • extended_group • au
10
2026-07-15 • via Nuitee
C
Caitlin • couple • au
10
Amazing customer service, perfect location, clean and organised rooms. Loved the breakfast
Pros:

Really friendly staff

Cons:

Beds were a bit hard for our liking

2026-07-14 • via Nuitee
F
Fernanda • solo_traveller • au
10
2026-07-14 • via Nuitee