Holiday Inn Express & Suites - Milwaukee - Brookfield by IHG

Hotels
•
Holiday Inn Express
8.8 (232 reviews)
115 Discovery Drive , Brookfield , US
+1 262-214-5600

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Street parking
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location, close to town/downtown
Consistently praised breakfast (variety, hot items)
Friendly breakfast/food-service staff
Generally clean, newer property
Comfy beds reported by many guests
Quiet during the night
Cons:
Reservation issues/no room available for some guests
Front desk sometimes unhelpful or crabby
Inconsistent room quality (mattress/pillow problems, lighting/clock light)
Housekeeping shortfalls (dirty floors, ran out of TP/kleenex)
In-room problems (A/C vibration, conditioner pump not working)
Some guests felt it was not worth the price

Categories

Cleanliness
8.2
Several reviews note the property was well groomed and clean, but a few guests reported dirty floors and housekeeping supply shortages (ran out of TP/kleenex).
Service
8.9
Staff are frequently described as friendly (especially breakfast attendant) though multiple reviews report reservation mishandling and an occasionally unhelpful/crabby front desk; overall service is generally positive with notable exceptions.
Location
9.9
Location is repeatedly praised as perfect, safe, and conveniently close to town/downtown Milwaukee.
Room Quality
8
Many guests found beds comfy, but some reported mattress issues, inconsistent pillow quality (from terrible to excellent), and problems with room lighting/alarm clock visibility.
Amenities
8.4
Breakfast amenities are strong and frequently praised, but in-room amenities had issues for some guests (conditioner pump failure, A/C vibration, occasional supply shortages).
Value for Money
7.8
Mixed feedback on value: at least one review explicitly states it was not worth the price paid, while others found the stay acceptable — leans below the overall target.
Food and Beverage
9.9
Breakfast receives consistent high marks (fresh, great variety, hot cinnamon rolls, good portion sizes) and positive mention of attentive breakfast staff.
Overall Experience
9.3
Most stays were enjoyable and quiet with strong breakfast and location advantages, though reservation errors and occasional front-desk/service problems diminished some guests' overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location & Modern Amenities
Located in Brookfield, Holiday Inn Express & Suites offers easy access to popular attractions like Miller Park and Marquette University. The hotel boasts air-conditioned rooms with flat-screen TVs and free WiFi.

Fitness Center & American Breakfast
Guests can stay active at the on-site fitness center or enjoy a delicious American breakfast each morning. The 24-hour front desk ensures convenience for late check-ins or any assistance needed during your stay.

Nearby Landmarks & Airport Access
Explore nearby landmarks such as Milwaukee Mile and Wisconsin State Fair Park, all within a short distance from the hotel. With Milwaukee Mitchell International Airport just 29 km away, traveling to and from the hotel is a breeze.

Experience comfort and convenience at Holiday Inn Express & Suites - Milwaukee - Brookfield. Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MKE

Location

Guest Reviews

8.8
Based on 232 reviews
Cleanliness: 8.2
Service: 8.9
Location: 9.9
Room Quality: 8
Amenities: 8.4
Value for Money: 7.8
Food and Beverage: 9.9
Overall Experience: 9.3
H
Heba • family_with_children • us
10
2026-10-31 • via Nuitee
D
Debbie • couple • us
8
Very nice . Will stay here again
Pros:

Location & newer property

2026-10-20 • via Nuitee
L
Lacey • extended_group • us
10
Pros:

Comfy beds! Perfect distance from am fam!

Cons:

Nothing

2026-10-13 • via Nuitee
K
KORDAS • couple • us
9
2026-10-12 • via Nuitee
B
Brian • couple • us
8
2026-09-14 • via Nuitee
D
Dawnice • family_with_children • us
9
Wonderful stay
Pros:

Breakfast was fresh and great variety. The entire property was well groomed.

Cons:

My guest stated her bed needed a new mattress.

2026-09-08 • via Nuitee
R
Rachel • extended_group • us
4
Nice propert with reservation issues
Pros:

The property is in a nice area and was clean.

Cons:

Our reserved and prepaid room was given away and we were given a handicap accessible room with too few beds and roll away. Then the staff claimed it was as not their fault!

2026-09-07 • via Nuitee
A
Alexander • couple • us
10
2026-09-07 • via Nuitee
M
Marc • solo_traveller • us
5
Mkcbf
Pros:

Location was perfect and staff was friendly.

Cons:

The floors were a little dirty. We ran out of TP and kleenex right away. The conditioner bottle would not pump. The A/C vibrated so badly,

2026-09-06 • via Nuitee
R
Regina • couple • us
9
If we are in the area in the future we would like to stay again when we have more time to enjoy it.
Pros:

We missed the breakfast. My husband had to check in at the hospital at 5:30 in the morning. Sorry we missed it!

Cons:

It was nice and quiet during the night so we were able to get a decent amount of sleep. The only drawback was someone thought it was funny to trip the fire alarm! After that it was fine.

2026-08-31 • via Nuitee
J
Johnson • solo_traveller • us
1
Pros:

Nothing

Cons:

That I reserved a room and checked in to no room available.

2026-08-27 • via Nuitee
T
Tom • couple • us
10
2026-08-23 • via Nuitee
S
Steve • solo_traveller • us
8
2026-08-21 • via Nuitee
R
Randy • family_with_children • us
10
OK
Pros:

OK

Cons:

OK

2026-08-19 • via Nuitee
R
Rice • couple • us
6
Decent hotel for the area, but read reviews.
Pros:

The location was great. It was in a safe and clean area close to town and only a few miles from downtown Milwaukee.

Cons:

It was basic and not worth the price that was paid. The pillows for the bed were terrible. If you want any sleep and don’t want a headache in the morning, bring your own. The room is lit up like a Christmas tree when you’re trying to sleep at night. The alarm clock light is awful, the hallway lights are visible under the door and the bathroom light switch light. My husband has to unplug the clock, close the bathroom door, and put a towel in front of the door to take care of the lights. The staff were also not too pleasant. They weren’t rude, but they also didn’t seem to want to give any positive customer service. They seemed bothered to be asked any questions or to check in/out.

2026-08-03 • via Nuitee
P
Pam • couple • us
9
2026-07-18 • via Nuitee
A
Ann • couple • us
10
It was a short stay but very enjoyable. It was extremely quiet.
Pros:

Was very surprised by the breakfast, very good. The woman who supplied the area was very good and always had a smile on her face.

Cons:

Can't think of anything

2026-07-02 • via Nuitee
A
AMFawcett • extended_group • us
5
Cons:

They called me 3 hours before I checked in and told me my room shouldn't of been booked as they were full and then told me that I had to move to another hotel.

2026-06-22 • via Nuitee
J
Jilberto • couple • us
10
I enjoyed my stay
Pros:

Everything

Cons:

Nothing

2026-06-15 • via Nuitee
J
José Ramón • solo_traveller • es
10
Pros:

El desayuno , el servicio ofrecido por la mujer encargada de la comida en el desayuno y la chica del mostrador . Fueron muy resolutivos

Cons:

La habitación hacia ruido el conducto de ventilación y no se pudo solucionar con el hombre que había por la tarde

2026-06-14 • via Nuitee