Clarence Court Hotel

Hotels
9 (1975 reviews)
Clarence Sq , Cheltenham , GB
+44 1242 580411

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Room cleanliness issues
Inconsistent service
Lack of bar availability

Categories

Cleanliness
8.08
Several reviews mention issues with room cleaning, including complaints about rooms not being serviced daily.
Service
9.55
Positive feedback on staff friendliness and service quality noted across multiple reviews.
Location
9.59
Consistently praised across reviews for being convenient and attractive.
Room Quality
8.54
Some complaints about room comfort and size, along with noise issues.
Amenities
8.57
Certain amenities like bar services and glass availability were mentioned as lacking.
Value for Money
9.03
Mid-range sentiment; some see it as adequate while others highlight pricing issues.
Food and Beverage
9.58
Generally positive comments on breakfast quality and variety.
Overall Experience
9.05
Overall mixed experience; while many enjoyed their stays, highlighted issues detracted from some visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:20

Property Description

Charming Town House Overlooking a Quiet Square

Contemporary Dining Experience
Indulge in delectable contemporary British cuisine at Clarence Bar & Restaurant. Start your day with a freshly cooked breakfast or choose from the continental buffet options available.

Complimentary Access to DW Fitness
Stay active during your stay with complimentary access to DW Fitness, just a short 2-minute walk from the hotel. Perfect for guests over 16 years of age looking to maintain their fitness routine.

Ideal Location for Exploring
Located in a beautiful Regency building, previously owned by the Duke of Wellington, the hotel is a great base for shopping and exploring Cheltenham and the Cotswolds. Don't miss the nearby Pittville Park and the iconic Cheltenham Racecourse and Centaur Conference Centre.

Book now to experience the perfect blend of history, convenience, and hospitality at Clarence Court Hotel.

Important information:

Please note: Guests must at least 16 years of age in order to use the swimming pool.

When booking 3 rooms or more, different policies and additional supplements will apply.

The pool is located at the Everlast Fitness Center, less than a 5 minute walk from the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

9
Based on 1975 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.58
Overall Experience: 9.05
I
Ian • solo_traveller • gb
10
2026-09-19 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-09-19 • via Nuitee
J
JOHN • solo_traveller • gb
9
Pros:

Great location and friendly welcoming staff

Cons:

Nothing really

2026-09-19 • via Nuitee
C
Clive • couple • gb
10
A comfortable and friendly hotel in a central location
Pros:

A classic Georgian building with a fascinating historical association with the Duke of Wellington. Friendly staff and good breakfast and bar facilities. Very comfortable room.

Cons:

It seemed odd to have to pay extra for overnight parking.

2026-09-18 • via Nuitee
J
Jacqui • couple • gb
10
Great place to stay x
Pros:

Lovely location.
Very clean.
Nice rooms.
Superb breakfast.
Lovely staff.

Cons:

Nothing.

2026-09-16 • via Nuitee
J
Jacqui • couple • gb
10
2026-09-16 • via Nuitee
G
Gilly • solo_traveller • gb
10
Very nice.
Pros:

Lovely family run hotel. Good food and drink. Very comfortable stay.
I would definitely recommend.

Cons:

Nothing.

2026-09-15 • via Nuitee
P
Paul • family_with_children • us
10
Pros:

Location

2026-09-14 • via Nuitee
J
Jason • couple • gb
8
Perfect location and friendly staff
Pros:

Good location for city centre and a good base to explore the Cotswolds

Cons:

No air conditioning so was warm for sleeping, but understandable given the age of the property

2026-09-14 • via Nuitee
B
bernie • couple • gb
8
I was just visiting family, I was on the top floor so lots of stairs with a heavy bag, the furniture is old, the bed was
Pros:

Beautiful bar

Cons:

Bedrooms are old and need refurbished
Bathrooms are old and need refurbished
No lift
But I suppose you get what you pay for

2026-09-13 • via Nuitee
S
Sue • solo_traveller • gb
10
A wonderful gem in a lovely quiet spot in Cheltenham.
Pros:

I loved the olde Wolde charm of the building. The staff make the hotel what it is. Everyone I met were friendly and courteous and could not do enough to help you. The breakfast was delicious and set everyone up for the day.

Cons:

Nothing

2026-09-12 • via Nuitee
M
Masahiko • couple • jp
8
2026-09-12 • via Nuitee
L
Lisa • couple • dk
7
Ok hvis man bare skal bruge et sted at sove en enkelt nat. Gåafstand til spisesteder og shopping.
Pros:

God beliggenhed og dejlig morgenmad👌
Meget stille område.

Cons:

Meget små enkeltsenge og ikke meget plads på værelset. (no.1)
Men ok for 1 nat.

2026-09-12 • via Nuitee
K
Keith • couple • gb
10
Very comfortable,excellent breakfast and helpful staff. We enjoyed our stay.
Pros:

Very comfortable, excellent breakfast and helpful staff.

2026-09-12 • via Nuitee
U
Una • solo_traveller • gb
10
Great value for the location
Pros:

I’ve stayed here before. Location excellent and having onsite parking is a great bonus. Lovely room and comfy bed. Staff were lovely.

Cons:

No problems at all.

2026-09-10 • via Nuitee
K
Kay • solo_traveller • gb
7
Pros:

Dining room bar area very nice indeed.

Cons:

Bedroom carpet very tired and spoilt the room. No pillow protectors and pillow cases inside out. A mirror light in the bathroom would have been ideal to help avoid the bright light/extractor noise in the night. No food available in the evening - the restaurant was closed.

2026-09-09 • via Nuitee
F
Frank • extended_group • nl
9
Would definitively visit again
Pros:

Staff were very friendly and helpful. Pleasant atmosphere. Close to bus stops for C'ham Spa railway station, town centre and many places in the area. Good cooked breakfast made to order and a buffet with a wide selection of pastries, yoghurt, cereals, drinks, etc. Plenty of storage space. Very quiet neighbourhood. A sheet was provided as an alternative for the thick, hot duvet upon request. Large bed.
I had a single room which was good enough, but I had a peek into some of the double rooms when they were being cleaned and they looked absolutely fantastic.
I would definitely visit again.

Cons:

The wash basin was a bit small and the shower a bit odd: a continuous stream of cold water with hot water injected by some sort of pump (or maybe the other way round) at intervals, so water temperature varied. Nice, strong beam though.

2026-09-08 • via Nuitee
H
Holly • solo_traveller • gb
8
Pros:

I had porridge and toast. Probably personal preference but I often find porridge out quite chunky/lacking milk. I did ask for syrup and added milk to it but both were available. I also had a drink at the bar the night I was there, it was a Monday, I was the only one there. Had a nice chat with woman behind bar, also helps run the hotel, very friendly. They allowed me to leave my suitcase while i explored on the Tuesday. Bedroom very nice, comfortable, quiet, had a bath which i was longing for after just coming back from Macmillan Hike in Northumberland. Had a teddy bear on my bed which was a nice touch :) Lovely area, loved the decor.

Cons:

They forgot to put towels in my room but as soon as I asked for them they got them straight away. I did notice a large black mark on the bath, needs repair. I think the bed was 2 singles pushed together as there was a dip in the middle, it was quite noticeable.

2026-09-08 • via Nuitee
N
Nicholas • couple • gb
9
Lovely hotel with exceptional staff
Pros:

We liked the calm and quiet position in the town and the convenient parking. We had slightly complicated needs which the staff dealt with with understanding and efficiency. In fact, it was the caring staff who made our stay so enjoyable. Our room was amazing,with many original features and yet all modern conveniences and luxuries. We highly recommend.

Cons:

Nothing

2026-09-08 • via Nuitee
J
Jade • couple • gb
7
Pros:

We, liked the location, breakfast was delicious.

Cons:

We weren't greeted by anyone, wondered if we were in the right place, the hotel is nice, but was like staying at my nans, clean, but dishevelled needed a freshen up. For the money we paid, I expected it to be spotless.

2026-09-05 • via Nuitee