Clarence Court Hotel

Hotels
9 (1901 reviews)
Clarence Sq , Cheltenham , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Room cleanliness issues
Inconsistent service
Lack of bar availability

Categories

Cleanliness
8.08
Several reviews mention issues with room cleaning, including complaints about rooms not being serviced daily.
Service
9.55
Positive feedback on staff friendliness and service quality noted across multiple reviews.
Location
9.59
Consistently praised across reviews for being convenient and attractive.
Room Quality
8.54
Some complaints about room comfort and size, along with noise issues.
Amenities
8.57
Certain amenities like bar services and glass availability were mentioned as lacking.
Value for Money
9.03
Mid-range sentiment; some see it as adequate while others highlight pricing issues.
Food and Beverage
9.58
Generally positive comments on breakfast quality and variety.
Overall Experience
9.05
Overall mixed experience; while many enjoyed their stays, highlighted issues detracted from some visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:20

Property Description

Charming Town House Overlooking a Quiet Square

Contemporary Dining Experience
Indulge in delectable contemporary British cuisine at Clarence Bar & Restaurant. Start your day with a freshly cooked breakfast or choose from the continental buffet options available.

Complimentary Access to DW Fitness
Stay active during your stay with complimentary access to DW Fitness, just a short 2-minute walk from the hotel. Perfect for guests over 16 years of age looking to maintain their fitness routine.

Ideal Location for Exploring
Located in a beautiful Regency building, previously owned by the Duke of Wellington, the hotel is a great base for shopping and exploring Cheltenham and the Cotswolds. Don't miss the nearby Pittville Park and the iconic Cheltenham Racecourse and Centaur Conference Centre.

Book now to experience the perfect blend of history, convenience, and hospitality at Clarence Court Hotel.

Important information:

Please note: Guests must at least 16 years of age in order to use the swimming pool.

When booking 3 rooms or more, different policies and additional supplements will apply.

The pool is located at the Everlast Fitness Center, less than a 5 minute walk from the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £30 per person per night when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 5 per day.

Location

Guest Reviews

9
Based on 1901 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.58
Overall Experience: 9.05
D
David • couple • gb
8
2026-07-03 • via Nuitee
K
Kate • solo_traveller • gb
9
2026-07-03 • via Nuitee
M
Martin • couple • gb
7
Comfortable hotel located in an attractive part of central Cheltenham
Pros:

Comfortable room, excellent breakfast and good location in central Cheltenham

Cons:

Shame restaurant was closed in the evening

2026-07-03 • via Nuitee
P
Philip • solo_traveller • gb
5
2026-07-01 • via Nuitee
R
Rogers • extended_group • gb
2
2026-06-27 • via Nuitee
P
Patricia • couple • gb
7
Lovely location, great staff, too hot - no air con
Pros:

Lovely, clean, classy

Cons:

No air con

2026-06-25 • via Nuitee
G
Gustavo • solo_traveller • es
8
Sitio para repetir
Pros:

El personal es muy amable y el desayuno está muy bien

Cons:

Tienen q ir pensando en poner aire acondicionado y nevera en las habitaciones

2026-06-25 • via Nuitee
M
Martin • solo_traveller • gb
7
2026-06-25 • via Nuitee
S
Stirke • family_with_children • gb
10
2026-06-24 • via Nuitee
B
Barry • solo_traveller • gb
8
Pros:

Very comfortable, nice staff good position, very clean, decent breakfast. Would recommend.

2026-06-23 • via Nuitee
J
James • solo_traveller • gb
4
Disappointing lack of facilities and attention to ensure guests’ comfort in the heat.
Pros:

The basic continental breakfast was an acceptable standard.

Cons:

Pricey for what felt like a dated standard of accommodation. Very disappointed to find no air conditioning with record June temperatures. The room was small, hot and stuffy. The one tiny portable fan provided was noisy, didn’t rotate and didn’t cool the room. Ground floor rooms so not safe to open the window at night. Very little sleep. The room also wasn’t properly stocked: with reception closed until 8am, had to get dressed early in the morning to go to find someone setting up for breakfast to get the missing toiletries: a frustrating start that more attention to detail and guest care would avoid. Would be very reluctant to stay again given other more modern and stylish hotels in Cheltenham that in my view offer higher standards of guest care for and better value.

2026-06-23 • via Nuitee
D
David • couple • gb
8
Pleasant stay and hotel
Pros:

It was a good stay although use the wifi with the word "fast" in it because the other one is bad and kept failing us. Once connected to the other wifi we were able to read emails - to marry up with friends in town - and clearly listen to Radio Caroline's broadcasts at the weekend from their Ross Revenge ship off the Essex coast on their internet signal! The staff were friendly and the breakfast was fine. We managed to get a car space for an extra £5 although they did not seem to have too many so best check in early!

Cons:

Room 9 was very warm when we arrived mid afternoon on a hot day. Maybe the curtains could have been left drawn?

2026-06-22 • via Nuitee
W
William • solo_traveller • gb
9
2026-06-21 • via Nuitee
B
Barry • couple • gb
9
I’ve got to mention the breakfast. It was supposed to be Full English. My wife didn’t want a full breakfast and asked fo
Pros:

Its location

Cons:

The fact that you had to pay for the parking, when there were plenty of spaces

2026-06-21 • via Nuitee
L
Lamey • extended_group • gb
8
Excellent small hotel
Pros:

Nice hotel with friendly staff. Room was comfortable and clean, breakfast was good.

2026-06-21 • via Nuitee
N
Nigel • couple • gb
7
2026-06-21 • via Nuitee
P
Philippa • couple • gb
7
Great location nice hotel and lovely staff
Pros:

Lovely hotel, the staff were great and the breakfast was nice

Cons:

The room was on the top floor, so was very hot, they had given us a fan but needed to be much more powerful
The pillows need replacing as very lumpy
The coffee for breakfast wasn’t great

2026-06-21 • via Nuitee
V
van Bussel • couple • nl
7
Cons:

Room not cleaned one day

2026-06-17 • via Nuitee
V
Veselina • extended_group • us
9
Great Cotswold Way option in Cheltenham
Pros:

We had a lovely stay at the Clarence Court Hotel and were grateful that they could accommodate an extra night when another property on our 5-day Cotswold Way trek cancelled our reservation at the last minute. The owner was exceptionally gracious and accommodating! Great room & location. Highly recommend!

2026-06-17 • via Nuitee
K
Kratochwill • solo_traveller • us
10
Great location and an outstanding value in Cheltenham!
Pros:

My room was very comfortable and the bed was like sleeping on air. Also, the breakfast in the morning was amazing!

Cons:

Honestly, nothing. My stay at the Clarence Court Hotel exceeded all of my expectations.

2026-06-16 • via Nuitee